Receptionist

Description

Job title: Receptionist – Front Desk

Seniority: Entry-Level

Location: Starpoint Administration Building 

Hours: Full-time, Monday to Thursday, 8:00 AM – 5:00 PM with a 30-minute lunch. Total 34 hours per week.

Starpoint provides essential services to two vulnerable populations, children and their families and adults with physical and intellectual disabilities. We have been providing services and support to individuals, families, and communities in Fremont, Chaffee, and Custer counties since 1977.

Our team is the foundation of our success, and we are deeply committed to supporting their growth and overall well-being. We offer comprehensive training programs, encourage cross-department collaboration, and provide opportunities for career advancement. As the first point of contact for our visitors and clients, the receptionist plays a vital role in upholding our company’s values of professionalism, integrity, and exceptional service.

Joining our team means contributing to a workplace that champions diversity, inclusion, and creativity. We believe that every employee contributes to our culture of innovation, where new ideas are encouraged and celebrated. At Starpoint, we are not just building a company; we are creating a community where everyone has the opportunity to thrive.

Job Responsibilities

As a receptionist at Starpoint, you’ll be instrumental in maintaining a professional and welcoming front desk environment while supporting administrative operations. Key responsibilities include:

• Greeting clients, visitors, and staff with a professional and courteous demeanor and managing check-ins with efficiency.

• Managing a multi-line phone system to answer and redirect calls promptly while maintaining professionalism.

• Coordinating conference room bookings and ensuring meeting spaces are prepared and well-equipped for use.

• Handling mail and deliveries, including sorting, distributing, and scheduling courier pickups as needed.

• Maintaining a clean and organized reception area that reflects the company’s commitment to high standards.

• Assisting with administrative tasks such as scanning, electronic filing, data entry, and preparing documents or reports for meetings.

• Supporting the HR and Adult Services with clerical support as necessary.

Requirements

Required Skills, Experience, and Qualifications

Must-have:

• Exceptional verbal and written communication skills to handle client interactions and professional correspondence.

• Proficiency in using office software, including Microsoft Office Suite and scheduling tools.

• Strong organizational skills with attention to detail for managing appointments and office tasks.

• Ability to handle sensitive information with discretion and maintain confidentiality.

• A high school diploma or equivalent is required.

• Strong problem-solving skills and the ability to manage last-minute changes efficiently.

• Current Colorado Driver’s License and car insurance.

Nice-to-have:

• Previous experience as a receptionist or administrative assistant.

• Familiarity with multi-line phone systems.

• Knowledge of corporate protocols, such as handling VIP guests or State Auditors.

• Knowledge of security protocols or experience handling sensitive data.

• Post-secondary education is a plus.

Success Criteria

To excel as a receptionist, you should:

• Consistently deliver outstanding customer service by creating a welcoming and professional atmosphere.

• Manage scheduling and administrative tasks with precision, avoiding scheduling conflicts or delays.

• Demonstrate a proactive approach to supporting team operations and resolving issues before they arise.

Compensation

Salary: $14.81 – $15.00 per hour depending on experience

Benefits

Starpoint offers a comprehensive benefits package designed to support your career growth and well-being. Benefits include:

• Health, dental, and vision insurance.

• Generous paid time off (PTO) and company-observed holidays.

• 401(k) retirement savings plan with employer matching contributions.

• Professional development programs and opportunities for career advancement.

Salary : $15 - $15