Digital Product Manager, General Liability and Business Owners Policy

Starr Insurance Companies is a leading insurance and investment organization, providing commercial property and casualty insurance, including travel and accident coverage, to almost every imaginable business and industry in virtually every part of the world.

Cornelius Vander Starr established his first insurance company in Shanghai, China in 1919. Today, we are one of the world’s fastest growing insurance organizations, capable of writing in 128 countries on 6 continents.

We are seeking a dynamic and experienced Digital Product Manager to join our team and lead the development and management of Twin Maples Specialty digital trading platform focused on General Liability (GL) and Business Owners Policies (BOP). Twin Maples Specialty is based in Alpharetta, GA. The ideal candidate will have a deep understanding of the wholesale insurance market, experience with digital trading and development, technical underwriting experience with GL and BOP products, strong analytical skills, and a proven track record of successfully managing growth and profitability of insurance products.

Key Responsibilities:

• Lead the development and innovation of Twin Maples Specialty digital trading platform for our wholesale trading partners. Identify market needs, conduct competitive analysis, and define product specifications.
• Conduct thorough market research to identify trends, opportunities, and competitive landscape. Use insights to inform product strategy and positioning.
• Develop and maintain underwriting guidelines and risk selection criteria to ensure profitability and compliance with regulatory requirements of our GL and BOP products.
• Collaborate with actuarial and underwriting teams to develop strategies that balance competitiveness with profitability. Monitor and adjust pricing and appetite as needed based on market conditions and performance.
• Oversee the successful launch of new digital products, including coordination with marketing, sales, and operations teams. Develop training materials and support sales efforts.
• Track and analyze product performance metrics, including loss ratios, premium growth, and market share. Provide regular reports and recommendations for improvement.
• Work closely with internal stakeholders, including underwriting, claims, actuarial, marketing, and sales teams, to ensure alignment and successful product execution.
• Maintain a strong customer focus by understanding the needs of brokers and insureds. Develop and maintain relationships with key brokers and distribution partners.
  
  

Qualifications:

• Bachelor’s degree in Business, Finance, Insurance, or a related field. Advanced degree or professional designations (e.g., CPCU, ARM) preferred.
• Minimum of 5-7 years of experience in product management within the insurance industry, with a focus on digital trading and casualty products.
• Strong understanding of the wholesale insurance market, the trend towards digitally traded products for small business and regulatory environment.
• Proven track record of developing and managing successful insurance products.
• Excellent analytical, strategic thinking, and problem-solving skills.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
  
  

Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.