Demo

Medical Office Receptionist - Bilingual

Stars Behavioral Health Group
Long Beach, CA Full Time
POSTED ON 3/18/2025 CLOSED ON 4/3/2025

What are the responsibilities and job description for the Medical Office Receptionist - Bilingual position at Stars Behavioral Health Group?

Partner with us in making a positive change!

Join a community that’s changing mental healthcare for the better. We have been certified as a Great Place to Work by our own employees for 7 years and running. Looking forward to your partnership in making a difference with us!

Job Title

Medical Office Receptionist - Bilingual

Division/Program

City of Industry Behavioral Health Urgent Care Center

Starting Compensation

17.00 - 18.00 USD Per Hour

Working Location:

City of Industry, CA

Working Hours/Shift

WED - SAT: 10 AM - 8:30 PM

Why Join Our Team?


  • Competitive Compensation: Offering a salary that matches your skills and experience.
  • Generous Time Off: Enjoy ample vacation and holiday pay.
  • Comprehensive Benefits Package:
    • Employer-paid medical, dental, and vision coverage.
    • Additional voluntary benefits to support your lifestyle.
  • Professional Growth Opportunities:
    • On-the-job training with access to paid CEU opportunities.
    • Career development programs designed to help you grow.
    • Supervision for BBS hours for AMFT, ACSW, and APCC professionals (where applicable).


Employee Recognition & Rewards: A culture that celebrates and rewards your hard work and dedication

What You Bring To SBHG (Qualifications)


  • High school graduate or equivalent required.
  • One (1) year of general office experience is required.
  • Valid California Driver’s License.
  • Bilingual Spanish-English speaking ability is required.


How You Will Make a Difference (Job Overview)

The Office Assistant performs a wide variety of business and operations tasks including protecting the client record within EMR (Electronic Medical Record), insures physician orders are signed within the prescribed time period, clinical, consultant, and discharge documentation and appointments are scheduled, and weekly summary sheets are prepared. This position would be responsible for gathering, processing, and tracking new client information for intake and treatment. This position will facilitate the verification of Medi-Cal eligibility as required and open new client records in EMR as assigned. This position will also assure that all aspects of the record are in keeping with agency policy and DMH requirements. Activities performed can be time-sensitive with expectations of frequent reporting of progress along with thorough oversight for accuracy. Regular interaction with all staff members, physicians, and outside agencies is expected. The Office Assistant will also serve as the facility receptionist and may sort, date, and log mail, act as administrative support for the facility and monitor the front lobby.

Division/Program Overview


  • 24/7 outpatient program
  • Rapid mental health assessment, crisis intervention, and medication support
  • Walk-in’s welcome
  • Clients may stay up to 24 hours
  • An adult unit equipped to serve 12 adults (ages 18 and up)
  • An adolescent unit equipped to serve six teens (ages 13 to 17)


Learn more about SBHG at: https://www.starsinc.com/stars-inc/

For Additional Information

Jerevilla@starsinc.com

Grade spread = 17.71 - 24.79

(In accordance with California law, the salary grade for this position is listed above. Starting pay within the grade is determined based on experience, internal equity, and other factors permitted by law.)
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