What are the responsibilities and job description for the Operations Lead North America Creator Services position at StartUs GmbH?
We are looking for a highly motivated Operations Manager to help us grow, organize, and nurture our Creator Services organization. The ideal candidate would play an active role in shaping the new music economy by helping develop our organization’s strategic roadmap and build the operational foundations necessary to achieve our strategic objectives. The role will be based in Los Angeles. If you enjoy fast-paced high energy environments, thrive in collaborative and passionate teams, love music, and have a track record of driving success within a digital business through operational effectiveness, this is the role for you.
WHAT YOU’LL DO :
- You’ll act as a chief operator, responsible for both the day-to-day operations and operational cadence of the Creator Services organization
- You’ll craft the internal communications strategy for the team, and find creative ways to help our teams align on and drive our objectives
- You’ll ensure the Creator Services operating model is clear and lightweight, helping drive and not distract from our business objectives
- You’ll ensure smooth and effective onboarding of new members to the team
- You’ll engage with teams to provide specific project and program-level leadership support when needed, and help us grow that expertise in the team over time
- You’ll work closely with the Creator Services leads to champion continuous operational improvement and learning culture within the organization
- You’ll be based in Los Angeles and may be asked to travel to other company locations ~2-3 weeks a quarter
- You’ll embrace our culture and find a delicate balance between order and chaos
WHO YOU ARE :
We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users and our creators. This is something we value deeply and we encourage everyone to come be a part of changing the way the world listens to music.
