What are the responsibilities and job description for the Application Production Support- W2 Only position at Stash Talent Services?
Position: Production Support Consultant
Location: Plano, TX (Hybrid 3 days in office and 2 days remote
Duration: 12 month contract (ext. up to 18 months)
Must haves:
- Trade Desk Support experience is ideal
- Python and Bash Scripting (primary automation tool)
- Linux
- Experience in large enterprise environment (Preferably banking/Financial clients)
Responsibilities:
- First point of contact for end business users
- Build and maintain strong partnerships with business stakeholders, application development personnel, and infrastructure contacts
- Monitor and alert of critical trading system environments
- Troubleshoot complex systems issues
- Proactive identification and resolution of problem hotspots
- Development of tools and driving efficiency/stability improvements
- Accurate tracking of support effort to enable effective management reporting
- Release implementation and enforcement of change management policy
- Major Incident Management and Problem Management
Requirements:
- Operating systems: Linux primarily
- ITIL Certification or performed in a role that demonstrates application of the principles
- Scripting languages: Unix Shell, Python
- SQL (intermediate level: multi-table joins, grouping results, stored procedures)
- Grid computing (e.g., Data Synapse), job scheduling (Autosys, Crontab) batch management
- Well-rounded understanding of infrastructure disciplines (network, server, storage, messaging)
- Enterprise Monitoring – ITRS Geneos
- Product knowledge – Risk PnL including, greeks PV, Delta, Gamma and derivatives risk and securities including Government Bonds, Agencies, Futures, Swaps, Inflation-linked products, US Treasuries and Bills
- Market data – yield curves, funding curves, volatility/correlation surfaces (general understanding/familiarity)
- Documentation (Confluence)
- Experience with trading risk systems
- Familiarity with Bloomberg and Reuters
- Resilient and confident working in a high-pressure environment
- Excellent communication skills
- Leadership skills
Desired skills:
- Familiarity or basic coding knowledge of Python, .NET, or Java applications
- Dynatrace, OpenTelemetry, Geneos ITSM, Splunk
Salary : $55 - $65
