What are the responsibilities and job description for the Fraud Analyst position at State Bank of Southern Utah?
At State Bank of Southern Utah, our core values define who we aspire to be each and every day. These values hold us accountable to each other and help us be the best version of ourselves. We look for candidates who find connection with our core values:
Make a Difference: We are actively engaged. We genuinely care. We are knowledgeable and find solutions.
Relationships Matter: We are committed to each other and our customers. We seek to understand, connect, and collaborate.
Live with Integrity: We are trusted to do the right thing. We take responsibility for our individual roles and actions.
Love What We Do: We are passionate and show up with enthusiasm. We are driven and continually look to improve.
Share Positivity: We lift each other. We interact with a positive and optimistic attitude.
Apply at State Bank of Southern Utah and be part of a team that lives by these values every day!
We are seeking a candidate with demonstrated expertise in fraud detection and resolution, exceptional analytical and research capabilities, strong communication and reporting skills, and a desire to manage and optimize fraud detection software. This role focuses on identifying, investigating, and resolving fraudulent and high-risk transactions to safeguard the bank and its clients from potential losses. The position also involves reducing fraud risks by identifying procedural weaknesses that may lead to losses. This position is in-office and is not a remote work opportunity.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Act as an administrator for the bank’s fraud software.
• Monitor and analyze transactions to identify fraudulent activity, including account takeover, friendly fraud, theft, and similar risks.
• Investigate fraud alerts and escalated cases.
• Document and log fraud cases for historical and reporting purposes.
• Interact with bank employees and customers as needed to investigate fraudulent activity.
• Generate reports after completing investigations that can be used by management and law enforcement.
• Determine existing fraud trends and communicate to appropriate bank personnel.
• Identify system and process improvements to prevent fraudulent activities.
• Assist in identifying and developing training needs in relation to fraud.
• Present training internally and externally as needed.
MINIMUM QUALIFICATIONS
• Associate’s degree or 2 years working in financial services
PREFERRED QUALIFICATIONS
• Bachelor’s degree or 3 years working in financial services with a fraud or money laundering emphasis
• Certification in CAFP, CAMS or another comparable certification
• Previous experience in managing fraud detection software
SKILLS
• Ability to be discreet with employee and customer information
• Thorough knowledge of banking
• Proficient in reading and writing. Ability to create clear and concise summaries, policies, procedures, and instructions.
• Excellent computer knowledge and experience using Microsoft Excel and Word
• Ability to communicate effectively both in person and over the phone
• Attention to detail
• Self-motivated, hardworking, and organized. Able to set priorities and get things done in a timely manner.
• Honesty and integrity, ability to make the right decision when faced with an ethical dilemma
• Ability to learn and effectively utilize bank systems and programs
• Excellent data analysis and excel skills
Full-time employees will be eligible to participate in the following benefits and programs:
- Medical Insurance & HSA
- Dental & Vision Insurance
- Basic Life, AD&D and Long-term disability insurance
- Supplemental life and AD&D options available
- 401K with employer match
- Annual Incentive Program
- Paid Time Off (PTO) accrual every pay period
- Up to 12 paid holidays per year
- Childcare reimbursement program
- Employee recognition program
- Monthly wellness activities
