What are the responsibilities and job description for the Fraud Operations Analyst position at Sunbit?
JOB TITLE: Fraud Operations Analyst
LOCATION: Las Vegas, NV (on-site)
REPORTS TO: Fraud Operations Manager
The Company:
Sunbit builds financial technology for real life. Our technology eases the stress of paying for life’s expenses by giving people more options on how and when they pay. Founded in 2016, Sunbit offers a next-generation, no-fee credit card that can be managed through a powerful mobile app, as well as a point-of-sale payment option available at more than 20,000 service locations, including 1 in 3 auto dealerships, optical practices, dentist offices, veterinary clinics, and specialty healthcare services. By introducing a flexible way to pay over time, we are proud of our ability to lift up service providers and retailers while helping consumers when necessary expenses arise... regardless of whether they were expected or unexpected. Sunbit was included on the 2022 Inc. 5000 list. The financial technology company has also been named as a Most Loved Workplace®, Best Point of Sale Company, and as a Top Fintech Startup by CB Insights. We use cutting-edge innovations in financial technology to bring leading data and features that allow individuals to be qualified instantly, making purchases at the point-of-sale fast, fair and easy for consumers from all walks of life. We create value focused on our core values; we work tirelessly to ensure that Sunbit becomes available to everyone, everywhere.
Sunbit is proud to be recognized on the CB Insights List of Unicorn Companies, with a valuation of $1.1B. (https://www.cbinsights.com/research-unicorn-companies)
The Role:
The team at Sunbit is seeking a skilled Fraud investigator with a sharp mind and a relentless pursuit of the truth. This person will act as the second level of fraud investigation in cases of detected trends, repeated suspicions, and complex investigation cases.
Core Responsibilities:
- Analyze financial data, transaction patterns, and account information to identify potential fraud schemes.
- Utilize strong data analytical skills to uncover hidden patterns and anomalies.
- Conduct thorough investigations, including witness interviews (when applicable), data analysis, and evidence collection.
- Prepare comprehensive reports documenting findings and recommending appropriate action.
- Suggest improvements to our fraud controls and strategy by learning from investigated cases.
- Stay up-to-date on emerging fraud trends and technologies.
- Support the fraud ops team with broader investigative experience and capabilities.
What You Bring to the Table:
- Deep knowledge of fraud investigation tools and techniques around account originations and credit card transactions
- Possess at least three years of experience explicitly investigating financial fraud, particularly in account origination and credit card transactions, with a proven track record of identifying red flags.
- Excellent analytical and problem-solving skills.
- Strong written and verbal communication skills.
- A passion for protecting our customers and the financial services industry from fraud.
- Proficient in Excel/ SQL
Nice to Have:
- Experience with Fiserv / First Data or a similar issuer-processor (FIS, Tsys, etc.)
- Great executor, knows the skills to “get things done” in organizations
- Certified Fraud Examiner (CFE) designation
The Perks:
- Join one of LA’s fastest growing startups (2022), A Most Loved Workplace, and #306 on the 2022 Inc 5000 list, #161 on Deloitte Technology Fast 500 list
- Mission driven empowered collaborative
- Competitive pay and stock options
- Unlimited PTO
- Health Insurance options including Medical, Dental, Vision, Life, EAP, FSA, & Maternity Leave
- Newly added HSA and Pet Insurance
- 401K Plan with Matching
- Cell Phone Stipend
- Casual Dress
- Open door policy / Open office floor plan
- Team based strategic planning Team owned deliverables
Cultural Competencies for Success at Sunbit:
- Serve others before self - Service oriented mindset
- Own the impact - Take pride in effectively assessing fraudulent activity on a daily basis
- Connect genuinely - Effectively connect with internal stakeholders
- Act fast - Respond to internal team members in a timely manner
- Include always - Work closely with Fraud team and actively welcome peers within the organization
- Innovate for good - Continuously help our internal team create efficient processes
Sunbit is an Equal Opportunity Employer. We strive to provide a professional & welcoming workplace for all employees.
