What are the responsibilities and job description for the Universal Banker position at State Bank of Southern Utah?
At State Bank of Southern Utah, our core values define who we aspire to be each and every day. These values hold us accountable to each other and help us be the best version of ourselves. We look for candidates with whom our values resonate:
Make a Difference: We are actively engaged. We genuinely care. We are knowledgeable and find solutions.
Relationships Matter: We are committed to each other and our customers. We seek to understand, connect, and collaborate.
Live with Integrity: We are trusted to do the right thing. We take responsibility for our individual roles and actions.
Love What We Do: We are passionate and show up with enthusiasm. We are driven and continually look to improve.
Share Positivity: We lift each other. We interact with a positive and optimistic attitude.
Apply at State Bank of Southern Utah and be part of a team that lives by these values every day!
This position is located at our branch in Escalante. The Universal Banker will assist customers with their banking transactions while providing outstanding customer service. Handle all types of bank deposit transactions. Identify customer needs by obtaining knowledge of bank products and services in order to cross-sell those services to the customer. Duties to include deposits, withdrawals, issuing counter checks, performing money transfers, opening new accounts, issuing credit/debit cards and assisting with loan documentation. This is a 30-hour per week position and is eligible for benefits. Monday-Friday 10am-4pm.
Essential Duties And Responsibilities
- Resolve customer concerns efficiently with customer satisfaction being the goal of every transaction
- Be aware of customer needs and actively seek to understand and promote bank products and services, make referrals as necessary
- Process bank transactions and balance a cash drawer according to bank policy
- Become familiar with banking regulations and established bank policies and procedures
- Open new accounts and credit cards, take loan payments, order checks, perform money transfers
- Develop relationships with our customers, get to know them
- Research customer questions, resolve account issues, analyze branch data to develop future relationships
- Assist in community awareness events to increase bank outreach and foster new business opportunities
- May assist with loan documentation
- Other duties as assigned
Minimum Qualifications
- High School Graduate or (GED)
- Must be at least 18 years of age
- Must pass a credit & background check
- 6 months of cash handling job experience
Preferred Qualifications
- 1 years job experience with cash handling
- 1 years’ experience interacting with the public
- Bilingual a plus
Skills
- Ability to effectively use a business computer system to process transactions and complete daily work
- Ability to communicate effectively both in person and over the phone
- Problem solving & attention to detail
- Basic knowledge of math, cashiering, balancing, debits, credits, bank products and banking
- Be Self-Motivated to greet customers in a prompt, polite, and friendly way
Full-time employees will be eligible to receive the following benefits:
- Medical Insurance & HSA
- Dental & Vision Insurance
- Basic Life, AD&D and Long-term disability insurance
- Supplemental life and AD&D options available
- 401K with employer match
- Annual Incentive Program
- Paid Time Off (PTO) accrual every pay period
- Up to 12 paid holidays per year
- Childcare reimbursement program
