Program Analyst

Office of Admissions, Examination Development

Annual Salary Range: $88,841 - $117,791

FLSA Exempt / Union Represented

This position allows for up to four days of remote work per week.

About the Office

The Office of Admissions oversees all activities required for admitting attorneys to the practice of law. Admissions oversees the administration of the California State Bar Exam, First-Year Law Students’ Exam, and the Legal Specialization Exams. The office conducts applicant moral character investigations, accreditation, and registrations of non-ABA law schools.

The Ideal Candidate

The Office of Admissions, Examination Development is seeking a Program Analyst who has experience coordinating and managing independent contractors and volunteers for meetings and specified projects and handling highly confidential materials, with the ability to deliver high-quality, accurate work products within strict deadlines and multitask in a fast-paced environment. The successful candidate will have a keen eye for detail, strong analytical and proofreading skills, excellent organizational skills, and be an effective communicator. Strong knowledge of computerized information and database recordkeeping systems is highly preferred.

Please note that all employees in the Office of Admissions are required to work at examinations to which they are assigned; this will include overnight travel between two to four times per year.

Definition

Under general supervision, the Program Analyst performs various analytical, technical, and administrative duties in assigned State Bar divisions/units.

Distinguishing Characteristics

The Program Analyst classification is a journey-level professional classification distinguished from the lower-level Program Coordinator in that the latter is focused on administrative coordination. In contrast, the Program Analyst is the professional class performing analysis and technical assistance.

Examples of Essential Duties

Duties may include, but are not limited to, the following:

• Performs professional work in support of State Bar programs and services within the various State Bar divisions/units, as assigned, involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures.
• Research information by identifying, locating, and extracting relevant data in order to obtain sufficient, valid, and reliable data for analysis and decision-making purposes.
• Reviews processes and maintains program transactions, records, and other documents; assists in preparing and maintaining statistical data, reports, correspondence, and special studies; and conducts research.
• Participates in various complex and detailed programmatic responsibilities involving problem-solving.
• Evaluates program effectiveness by comparing outcomes to goals to determine whether to take corrective actions or recommend modification to processes and procedures.
• Performs research into program and quality control regulations and procedures; prepares reports on findings; identifies non-compliance problems; recommends corrective action regarding discrepancies.
• Conducts audits to determine if there are program inconsistencies or non-compliance.
• Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation.
• May perform similar or related duties that may not be specifically included within this position description but are consistent with the general level of the job.

Employment Standards

Knowledge of:

• Operations, services, and activities of the assigned program, departmental programs, policies, procedures, and terminology.
• Codes and regulations as related to assigned program responsibility.
• Principles of data analysis and research tools.
• Problem identification, analysis, and evaluation.
• Problem-solving and conflict-resolution methods and techniques.
• Computer information systems, including personal computer applications, word processing, and spreadsheet programs.
• Principles of effective writing and verbal presentation.
• Working knowledge of the State Bar Offices and their functions and general knowledge of other agencies and their interface with the State Bar.
• Computerized information and database recordkeeping systems.

Ability to:

• Apply the policies and practices of a department.
• Review and analyze complex qualitative and quantitative data.
• Audit records and accurately gather, record, and evaluate data; analyze and interpret information and adopt practical courses of action.
• Operate modern office equipment, including computer hardware, software, and internet and web-based applications.
• Make fine visual distinctions upon proofreading written documents and viewing information on a computer screen.
• Compile data and prepare narrative and statistical reports.
• Appropriately respond to requests and inquiries from the public, State Bar members, or other departments.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective interpersonal relationships at all organizational levels and with the public.
• Maintain the confidentiality of information.

Minimum Qualifications:

Education:

• Bachelor’s degree in a field that develops skills related to essential duties or a combination of education and experience sufficient to perform the position's duties.

Experience:

• Two (2) years of experience in data collection and evaluation, research or performance or financial analysis, grant compliance in a public sector, legal or nonprofit environment, or equivalent.

Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar’s selection process for this classification.

License, Certificate, and Registration Requirements:

• Special Qualifications, including specialized knowledge, abilities, education, experience, or license, may be established for individual positions.