TEMPORARY Outreach Specialist

Salary: $36.74 - $45.18 Hourly
Location: Districtwide, CA
Job Type: Temporary
Division: Student Success
Job Number: 202500017-T
Closing:

General Purpose

Under general supervision, provides matriculation services to prospective and new students on campus or at schools; acts as a liaison with a variety of schools and community groups provides lead-level direction to lower-level outreach and assessment services employees; and performs related duties as assigned.

Essential Duties & Responsibilities


The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

• Provides day-to-day lead work guidance and direction to other staff; assigns, schedules and monitors work for completeness, accuracy and conformance with District, department and legal/regulatory requirements and standards; provides information, instruction and training on work procedures and technical, legal and regulatory requirements.
• Acts as a liaison to local elementary, middle and high schools, adult education programs and/or community groups to plan, schedule and facilitate matriculation activities including informational workshops, application and enrollment processes; provides information to students on college course offerings and prerequisites, majors and transfers and coordinates with counselors to create education plans.
• Provides information and delivers in-person and virtual presentations on campus and in the community to current and prospective students, faculty and staff, parents, high school counselors, community organizations and other colleges and educational institutions; represents the college, department or program at events, such as college and job fairs, orientation programs, community events and outreach events.
• Coordinates and leads campus tours; coordinates or participates in large outreach, orientation and registration events on campus and in other locations; develops and conducts presentations; follows up with students using a variety of communication methods to encourage and ensure students are successfully matriculating.
• Maintains a variety of standard office and specialized records and files; maintains spreadsheets and databases; generates sensitive and complex reports, documents and personnel documentation using advanced word processing; maintains and ensures the confidentiality of all student documents and records in accordance with the Family Educational Rights and Privacy Act and established District policies and procedures.
• Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District.

OTHER DUTIES

• Troubleshoots technology issues at off-campus sites.
• Performs related duties as assigned.

Employment Standards / Minimum Qualifications


KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of:

• Policies, procedures, goals and objectives of a college outreach program.
• Principles, methods, practices and techniques applicable to the design and implementation of public relations, community outreach and college marketing programs.
• District assessment and matriculation policies and procedures applicable to areas of responsibility.
• Practices and techniques of sound business communication; correct English usage, including spelling, grammar and punctuation.
• The Family Educational Rights and Privacy Act and other District, state and federal laws, rules, regulations and policies governing student assessment and records.
• Applicable sections of the California Education Code.
• Uses, constraints and techniques applicable to virtual outreach platforms such as Zoom.
• Safety policies and work practices applicable to the work.
• Basic principles and practices of employee work guidance and direction.
• Uses and operations of scanners, phone systems, computers, standard business software, and database and spreadsheet applications.

Skills and Abilities to:

• Plan, develop and implement services and outreach activities with a group of schools to recruit and assist new students, particularly at-risk students.
• Represent the District effectively in public, one-on-one settings and on virtual platforms with school administrators, potential students and the public on a variety of complex issues.
• Interpret, explain and apply complex guidelines, policies and procedures applicable to assigned responsibilities with consistency and a high degree of accuracy.
• Analyze problems, evaluate alternatives and recommend or adopt effective courses of action in accordance with established policies and procedures.
• Compose clear, concise and comprehensive analyses, correspondence, reports, studies, presentations, outreach materials and other written materials.
• Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices.
• Communicate effectively orally and in writing; make effective oral presentations to a variety of audiences.
• Track statistical information utilizing complex spreadsheets and databases.
• Maintain confidentiality of District and student files and records.
• Understand, interpret, explain and apply applicable laws, codes, regulations, policies and procedures.
• Operate a computer and use standard business software.
• Exercise tact and diplomacy in dealing with sensitive, complex and confidential student situations.
• Establish and maintain effective working relationships with all those encountered in the course of work.

EDUCATION AND EXPERIENCE
Graduation from an accredited four-year college or university with a bachelor's degree in business, education, psychology, communications, English or a related field and two years of increasingly responsible outreach, public relations or closely related experience; or an equivalent combination of training and experience.
LICENSES, CERTIFICATES AND OTHER REQUIREMENTS
Certain assignments may require a valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program.
PHYSICAL AND MENTAL DEMANDS
The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands
While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk and to stand for long periods; and lift up to 25 pounds.

Specific vision abilities required by this job include close vision and the ability to adjust focus.

Mental Demands
While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with District managers, staff, the public and others encountered in the course of work.

WORKING ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Employees work under typical office conditions subject to frequent public contact and interruption; intermittent exposure to individuals acting in a disagreeable fashion; occasional evening, weekend and/or holiday hours required on an as-needed basis. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime.

Assessment Process


Only the most qualified applicants will be invited to interview for the assignment.




To apply, visit https://www.schooljobs.com/careers/scccd/jobs/4824758/temporary-outreach-specialistjeid-dfc6ad8606dcb1419d113e929f1b6c54