What are the responsibilities and job description for the Office Assistant 2, SG-09(NYHELPS)Item# 00927 position at State Comptroller, Office of the?
The duties that the incumbent of the vacancy will be expected to perform. Duties Description Log and Monitor Requests for Back Salary Awards, Overpayment Appeals, and Retroactive Transactions Over a Year in the Earnings Section. • Upon receipt of a request to process a back salary award, an overpayment appeal, or a transaction that is retroactive for a period of more than one year, enter the applicable information in the appropriate database. • Contact the requestor to obtain any information missing from the request. • Track the progress of the request and update the database as needed. • Respond to inquiries from the requestor and management regarding the status of the request. • Ensure all payroll transactions have been submitted to close out the request.Review Calculations and Correspondence Related to Overpayment Appeals and Retroactive Transactions Over a Year in the Earnings Section.• Using applicable laws, rules and regulations, policies and procedures, calculate the value of the overpayment associated with an overpayment appeal or a transaction that is retroactive for a period of more than one year to ensure the agency has provided accurate information. • Contact the requestor to resolve any discrepancies. • Review correspondence provided to employees who have filed an overpayment appeal to ensure all information is accurate.Review Earnings Section Audit Query Results• Using applicable laws, rules and regulations, policies and procedures, review audit query results to ensure the agency has provided all applicable documentation related to the submitted transaction. • Ensure provided documentation supports the submitted transaction. • Contact agency if documentation is missing or additional information is required.Assist with Compiling Procedures and Training Materials in the Earnings Section. • Work with subject matter experts to update payroll procedures and training materials. • Develop a mechanism to track procedures and training materials to ensure the most recent version is being utilized.
The minimum qualifications required for this vacancy. Minimum Qualifications You must be currently reachable on the appropriate or eligible to transfer to this title under Section 70.1 of the Civil Service Law.For 70.1 transfer to an Office Assistant 2, salary grade (SG)-09, you must have one year of permanent competitive, or 55-b/55-c service in an approved title for transfer allocated to an SG-07 or above.To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website: Career Mobility Office » GOT-IT (ny.gov)Appointments via transfer must not result in a second, consecutive transfer with an advancement of more than two S-grades or one M-grade.
Additional comments regarding the vacancy. Additional Comments Knowledge, skills, and abilities: • Analytical and organizational skills.• Oral and written communication skills.• Detail oriented and produces an accurate and timely work product.• Works well independently and in a team environment.• Able to respond to written inquiries and telephone calls from NYS employees and NYS agencies.• Able to prepare timely, accurate, and thoughtful research.• Able to communicate and document unusual circumstances.Telecommuting: The Office of the New York State Comptroller (OSC) supports telecommuting where it is reasonable to do so based upon the agency’s mission and operational needs. Generally, employees new to OSC will be restricted from telecommuting for at least 8 calendar weeks. After the initial 8 calendar week restriction, if an employee’s primary residence location, duties, and work performance are aligned with telecommuting and operational needs they may be allowed to do so. Generally, OSC employees may telecommute up to 5 days per pay period but may be approved to telecommute less.Reasonable Accommodation: The NYS Office of the State Comptroller provides reasonable accommodations to applicants with disabilities. If you need reasonable accommodation for any part of the application and hiring process, please notify the Division of Human Resources at (518) 474-1924.Equal Opportunity Employment: The Office of the NYS Comptroller values a workforce with a broad, diverse range of backgrounds and perspectives. All employees are expected to contribute to a professional environment focused on self-evaluation and improvement, as well as acceptance and support of coworkers.
Some positions may require additional credentials or a background check to verify your identity.
The minimum qualifications required for this vacancy. Minimum Qualifications You must be currently reachable on the appropriate or eligible to transfer to this title under Section 70.1 of the Civil Service Law.For 70.1 transfer to an Office Assistant 2, salary grade (SG)-09, you must have one year of permanent competitive, or 55-b/55-c service in an approved title for transfer allocated to an SG-07 or above.To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website: Career Mobility Office » GOT-IT (ny.gov)Appointments via transfer must not result in a second, consecutive transfer with an advancement of more than two S-grades or one M-grade.
Additional comments regarding the vacancy. Additional Comments Knowledge, skills, and abilities: • Analytical and organizational skills.• Oral and written communication skills.• Detail oriented and produces an accurate and timely work product.• Works well independently and in a team environment.• Able to respond to written inquiries and telephone calls from NYS employees and NYS agencies.• Able to prepare timely, accurate, and thoughtful research.• Able to communicate and document unusual circumstances.Telecommuting: The Office of the New York State Comptroller (OSC) supports telecommuting where it is reasonable to do so based upon the agency’s mission and operational needs. Generally, employees new to OSC will be restricted from telecommuting for at least 8 calendar weeks. After the initial 8 calendar week restriction, if an employee’s primary residence location, duties, and work performance are aligned with telecommuting and operational needs they may be allowed to do so. Generally, OSC employees may telecommute up to 5 days per pay period but may be approved to telecommute less.Reasonable Accommodation: The NYS Office of the State Comptroller provides reasonable accommodations to applicants with disabilities. If you need reasonable accommodation for any part of the application and hiring process, please notify the Division of Human Resources at (518) 474-1924.Equal Opportunity Employment: The Office of the NYS Comptroller values a workforce with a broad, diverse range of backgrounds and perspectives. All employees are expected to contribute to a professional environment focused on self-evaluation and improvement, as well as acceptance and support of coworkers.
Some positions may require additional credentials or a background check to verify your identity.
