Learning & Development Instructor

Position Title: Learning & Development (L&D) Instructor I

REPORTS TO: Learning & Development (L&D) Manager

SUPERVISES: N/A

JOB STATUS: Non-Exempt

JOB GRADE 9: $20.77- $25.97 Targeted Hourly Rate

• This position works on-site. Remote work is not available at this time.
  
  

Job Summary

Under the direction of the Learning & Development Manager, this role is responsible for facilitating Instructor Led Training (ILT) and Virtual Instructor Led Training (VILT) covering a broad range of topics for all staff of the credit union. Key responsibilities include designing and delivering training to adult learners, overseeing all aspects of facilitating a training course/class, assisting with measuring and evaluating the effectiveness of training, and establishing and maintaining a professional relationship with all credit union staff and departments.

All employees of State Employees Credit Union are proactive, result driven, and fully committed to the Credit Union's mission and vision. They strive to achieve the highest standards of excellence and consistently exceed the expectations established by Credit Union Management.

Duties/Responsibilities

• Create and maintain a positive and professional learning environment.
• Must be a leader (both formal and informal) that sets the standard and expectations by example in conduct, work ethic, integrity, and character.
• Able to deliver and motivate trainees through effective engagement, both in group and individual settings, as well as inside and outside of the classroom.
• Manage the design, delivery, and continuous improvement of internal training programs, as well as external learning opportunities across the organization in support of organizational goals and needs.
• Utilize a variety of training methodologies, techniques, concepts, learning tools, and practices to ensure maximum effectiveness of training programs.
• Conduct specific training needs assessments to support the design, development, and implementation of training programs and strategies.
• Partner with department subject matter experts (SMEs) to develop training, outline deliverables, evaluate risk and compliance, and ensure training meets or exceeds standards.
• Proactively work with credit union leadership to identify and resolve issues.
• Create high quality training that is within budget and that meets assigned deadlines.
• Effectively manage and facilitate all assigned training courses and assist with any program as assigned.
• Understand compliance requirements as they relate to credit unions and training including but not limited to the Bank Secrecy Act and its major components (CIP, Patriot Act, etc.).
• Perform other duties as assigned.
  
  

Required Skills/Abilities

• Demonstrated ability to successfully develop and deliver training utilizing a systematic approach to meet established objectives
• Strong written and verbal communication skills
• Demonstrated proficiency with MS Office Suite (Word, Excel, PowerPoint, etc.)
• Superior organizational skills
• High attention-to-detail with an emphasis on work quality
• Superior member service skills (both internal and external members)
• Experienced with some combination of operating a learning management system (LMS), building and delivering eLearning/virtual content, and/or experience using content creation and delivery software (e.g. Articulate 360, RISE, Storyline, PowerPoint or similar)
• Job Related Travel - As required
  
  

Education/Experience

• Education or experience equivalent to a bachelor's degree in a related field, in addition to at least one (1) year of relevant job experience.
  
  

General Requirements

Must be capable to execute all terms and conditions set forth in the Employee Handbook, including but not limited to:

• Work in a safety conscientious manner which ensures that safe work practices are used in order not to pose a risk to self or others in the workplace.
• Adhere to policy on Drug Free Workplace.
• Comply with company policies and procedures and local, state and federal regulations.
  
  

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Some standing, walking, kneeling, stooping, bending and lifting.
• Must be able to lift up to fifteen (15) pounds at times.
• Must be able to access and navigate credit union facilities.
  
  

State Employees Credit Union offers a highly competitive benefits package

Applications must be received by Human Resources

State Employees Credit Union of New Mexico is an Equal Opportunity Employer

Equal Opportunity Employer, including disabled and veterans.