What are the responsibilities and job description for the Customer Service Representative position at State Farm?
About us
If you enjoy providing great customer service and working 8-4 Monday-Friday with a fun group of team members, apply!.
We are seeking a dependable, hardworking individual to fill the position of Customer Service Representative. The ideal candidate for this position will be dedicated to customer satisfaction, possess strong listening skills and have the ability to resolve customer issues in a timely manner. In addition, the successful candidate will enjoy working in a fast-paced environment, work well in a team environment and have a great attitude.
Responsibilities:
- Answer the phone.
- Answer questions from customers.
- Manage email inboxes.
- Diagnose customer problems.
- Take and confirm orders.
- Follow up with customers to ensure satisfaction.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Flexible schedule
- On-the-job training
- Paid time off
Shift:
- Day shift
Ability to Commute:
- Scottsbluff, NE 69361 (Preferred)
Work Location: In person
