What are the responsibilities and job description for the Insurance Customer Service Representative position at State Farm?
About Us:
P&CP partners with State Farm Agents throughout Arkansas. We have many Agents in the surrounding Crossett area that are actively hiring top-notch talent. Our Agents are looking for licensed applicants or applicants that are willing to obtain licensure. P&CP will provide you with the necessary tools to obtain the required licensure along with the guaranteed job placement with our partner Insurance Agents. Our Agents take pride in their strong values, exceptional service, and unwavering commitment to their customers' needs. It is imperative that our applicants fit these core values. Applicant must be willing to obtain required licensure.
Job Description:
As an Insurance Customer Service Representative, you serve as the first touch point and go-to for both new and existing customers seeking insurance coverage. Your main duties will include, but not limited to the following:
- Demonstrate the understanding of what your client’s unique insurance needs are by establishing excellent rapport with clients.
- Possess the ability to update and educate your customers on the various insurance options that will best fit their unique needs.
- Ability to identify client’s needs and elevate concerns to the appropriate department, when warranted.
- Always conduct yourself professionally with both internal and external stakeholders and clients.
Requirements:
We are looking for individuals with excellent customer service skills that will strive to communicate effectively and professionally with both internal team members and external customers. Individuals that are self-motivated and have the ability to problem solve efficiently and will work well both on a team and individually. Our ideal applicant would demonstrate the following skills:
- Preferably 3-5 years’ experience in customer service-related roles.
- Passionate about helping others by contributing to improving the lives of your customers.
- Driven to meet and exceed quotas and sales targets.
- State Insurance Licenses is a plus or must be willing to obtain required licensure.
Apply NOW to get started on your career placement.
HOURS
Monday-Friday 9AM - 5PM. Potentially Saturday hours, 9AM-1PM.
Job Type: Full-time
Pay: $50,000.00 - $65,000.00 per year
Benefits:
- Paid time off
- Tuition reimbursement
Supplemental Pay:
- Bonus opportunities
- Commission pay
Application Question(s):
- Are you currently a resident, or do you soon plan to be a resident, of the State of Arkansas?
License/Certification:
- Property & Casualty License (Required)
Work Location: In person
Salary : $50,000 - $65,000
