What are the responsibilities and job description for the Front Desk Receptionist position at State Line Propane and Oil?
Job Overview
We are seeking a friendly and organized Front Desk Receptionist to be the first point of contact for our clients. This role is essential in providing exceptional telephone customer service and support while managing front desk operations efficiently. The ideal candidate will possess strong communication skills, a professional demeanor, and the ability to multitask.
Duties
- Manage incoming phone calls using phone systems, directing calls to appropriate personnel.
- Provide excellent customer service by addressing inquiries and resolving issues promptly.
- Perform administrative tasks such as filing and taking payments.
- Utilize Google and Microsoft Office Suites for document creation, data entry, and communication with team members.
- Maintain a clean and welcoming front desk area.
- Greet and welcome clients and visitors as they arrive at the office.
Requirements
- Proven experience in customer service or customer support roles.
- Proficiency in using Microsoft Office (Word, Excel) and Google Suite applications (Docs, Sheets, Calendar).
- Computer literacy and the ability to learn to navigate our industry-specific software.
- Excellent organizational skills with the ability to manage multiple tasks simultaneously.
- Familiarity with front desk operations and basic office procedures.
- Effective verbal communication skills.
- Ability to work well under pressure while maintaining a positive attitude.
Schedule
- Monday to Friday 8am-5pm
- Possible Saturdays (8am-12pm) during our busy season (October to April)
- Paid Holidays
- Paid Time Off
Join our team where you will play a vital role in creating a welcoming environment for our clients while supporting the overall operations of our office.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: 40 – 45 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Granby, CT 06035 (Required)
Ability to Relocate:
- Granby, CT 06035: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $22
