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Fish and Game Technician Front Counter Person

State of Alaska
Douglas, AK Full Time
POSTED ON 4/4/2025
AVAILABLE BEFORE 6/4/2025

This position is open to Alaska Residents only.
Please check our residency definition to determine if you qualify.

The Alaska Department of Fish and Game, Division of Commercial Fisheries is recruiting for a Fish and Game Program Technician located in Douglas!

What you will be doing:
The Alaska Department of Fish & Game, Division of Commercial Fisheries, is looking for a full-time year-round Program Technician to be the face of the division behind the front counter at the Southeast Regional Office in Douglas. This position will primarily interact with commercial, subsistence, and personal use fishery participants in the Juneau area to distribute and collect information in support of local and regional fisheries management. Those who excel in communication, want to further their understanding of a myriad of finfish and shellfish fisheries, enjoy working with people, appreciate being the person in the know, and are looking for a job that is rooted in the community where they can make a difference are encouraged to apply.

Our organization, mission and culture:
The mission of the Division of Commercial Fisheries is to manage subsistence, commercial, and personal use fisheries in the interest of the economy and general wellbeing of the citizens of the state, consistent with the sustained yield principle, and subject to allocations through public regulatory processes. As the primary point of contact for the division at the regional office, this position is substantially involved in initiating and maintaining positive connections with the public to facilitate sustainable management of fisheries.

The Alaska Department of Fish & Game strives for a diverse and inclusive workforce where safety and wellbeing are paramount and employees at all levels promote a culture where everyone is valued, treated equitably, and treated respectfully.

The benefits of joining our team:
The Juneau area commercial fisheries management and research teams are involved in some of the most unique and diverse fisheries in Alaska. The incumbent will gain an understanding of commercial, subsistence, and personal use fisheries management while working alongside a group of dedicated professionals in the Douglas office. Daily interaction with various user groups makes this position dynamic and interesting, and the opportunity to assist other divisions, including Sport Fish and Wildlife Conservation, adds even more variety.

You will work in a friendly, supportive environment that fosters both collaborative and independent tasks geared towards sustaining Alaska’s fisheries for future generations.

The working environment you can expect:
This position is in the Douglas Island Building, just across Gastineau Channel from downtown Juneau. Primary duties include answering the phone and overseeing the front counter for the Division of Commercial Fisheries, distributing information, permits, tags, and paperwork to the public, and helping to keep area management and research programs running smoothly. Opportunities may be available to participate in a wide range of field work projects. This position is also responsible for receiving, entering, and batching IFQ fish tickets for the Southeast Region.

Who we are looking for:
We are looking for an individual with the following competencies/knowledge, skills, and abilities:
  • Public Service/Customer service experience.
  • Ability to enter and organize data.
  • Willingness to learn.
  • Possesses a healthy work ethic and attention to detail and is a constructive team member.
  • Excellent verbal, interpersonal, and written communication skills, including the ability to comprehend complex regulations or policies and procedures and communicate them to the public.
  • Experience that demonstrates the ability to successfully work with multiple priorities, find creative solutions to problems, and maintain a very high degree of accuracy on detail-oriented tasks.
  • Experience using Microsoft Products such as Word and Excel, also publications software, including Adobe Acrobat.
  • Experience processing applications from paper into electronic systems, including examining for errors, validating information through third party systems, working with the applicant and ADF&G staff to correct errors, and communicating data issues to program analysts.

To view the general description and example of duties for a Fish and Game Program Technician please go to the following link:
https://www.governmentjobs.com/careers/Alaska/classspecs

Special Note:
  • A valid driver's license is required.
  • First Aid and CPR training, Firearms and Wildlife Safety training, Notary Public certificate- State of Alaska - training will be provided by the department at no cost to the employee.
  • This is an in-town position in Douglas/Juneau. Room, board, and relocation are not provided.

Minimum Qualifications

Two years of office clerical experience or technical experience related to fish, wildlife or habitat resources;
OR
One year of experience providing advanced clerical services based on established procedures, precedents, and policies in administrative, informative, and/or programmatic functions. This experience includes work such as an Office Assistant 2 with the State of Alaska, or the equivalent elsewhere.

Substitution:
Postsecondary education from an accredited college may substitute for the required experience (3 semester or 4 quarter hours equal one month of experience).

Additional Required Information

REQUIRED DOCUMENTS
Required at time of application submission:
  • Transcripts, if being used to meet minimum qualifications (unofficial copies are acceptable).
  • Three (3) professional references with current contact information, with at least one (1) being a current or former supervisor.
A cover letter is NOT required for this position. Your complete application, including supplemental questions, will be used to determine which applicants will advance to the interview phase of the recruitment and selection process.

SUPPLEMENTAL QUESTIONS
For your application to be evaluated you must answer the Supplemental Questions. Be specific in your answers and tell us how you acquired the relevant experience. Please use complete sentences and proof-read your submissions when answering the text supplemental questions. Your responses will be considered a writing sample and will be used to determine which applicants will advance to the interview phase of the recruitment process.

FIREARMS
This position requires the use or possession of a firearm or ammunition. In accordance with the federal Omnibus Consolidated Appropriations Act of 1997 (PL 104-208), if you have been convicted of a misdemeanor crime of domestic violence, you may not hold this position.

A "misdemeanor crime of domestic violence" is an offense that is (1) a misdemeanor under Federal or state law; and (2) has, as an element, the use or attempted use of physical force, or the threatened use of a deadly weapon, committed by a current or former spouse, parent, or guardian of the victim, by a person with whom the victim shares a child in common, by a person who is cohabiting with or has cohabited with the victim as a spouse, parent, or guardian, or by a person similarly situated to a spouse, parent, or guardian of the victim.

If you have ever been convicted of a misdemeanor crime of domestic violence, do NOT apply for this position.

EDUCATION
To verify education is being used to meet and/or support the required minimum qualifications/competencies, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications/competencies for a position and are required. (Unofficial is okay; please ensure the institution/URL name is listed on the transcripts). Transcripts can be attached at the time of application or provided at the time of interview.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION

Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence.

WORK EXPERIENCE
If using work experience not already documented in your application, also provide the employer name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment.

NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.

MULTIPLE VACANCIES
This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.

EEO STATEMENT
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or (907) 465-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.

NOTICE
If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the ‘govermentjobs.com’ domains. For information on allowing emails from the ‘governmentjobs.com’ domains, visit the Lost Password Help page located at https://www.governmentjobs.com/OnlineApplication/User/ResetPassword.

WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE

Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area. Requests for information may also be emailed to recruitment.services@alaska.gov.

For applicant password assistance please visit: https://www.governmentjobs.com/OnlineApplication/User/ResetPassword

Contact Information

For specific information in reference to the position please contact the hiring manager:

Scott Forbes, Juneau Area Management Biologist
Phone: (907) 465-4206
scott.forbes@alaska.gov


Careers with the State of Alaska offer MANY benefits

The following information describes typical benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.

For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an orientation video from Division of Retirement and Benefits. (Please note this video is specifically designed for new State Employees.)

Insurance Benefits
  • Health insurance, which includes employer contributions toward medical/vision/dental
    • The following employee groups are under AlaskaCare Benefits administered by the State: See https://drb.alaska.gov/help/plans.html for additional information.
      • AVTEC
      • Confidential
      • Correctional Officers
      • Marine Engineers
      • Mt. Edgecumbe Teachers
      • Supervisory
      • Unlicensed Vessel Personnel/Inland Boatman's Union
      • Exempt employees (not covered by collective bargaining)
    • The following employee groups are covered by Union health trusts. Contact the appropriate Union for additional information.
      • General Government
      • Labor, Trades and Crafts
      • Public Safety Employees Association
      • Masters, Mates & Pilots
  • Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)
Optional Insurance Benefits
  • Group-based insurance premiums for
    • Term life (employee, spouse or qualified same sex partner, and dependents)
    • Long-term and short-term disability
    • Accidental Death and Dismemberment
    • Long-term care (self and eligible family members)
    • Supplemental Survivor Benefits
  • Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses

Retirement Benefits
  • Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS)
  • Matching employer contribution into a defined contribution program (new employees)
  • Employer contribution into a defined benefit or defined contribution program (current employees)
  • Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security
  • Option to enroll in the Alaska Deferred Compensation Program
  • Note: The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options
See https://drb.alaska.gov/retiree/ for additional information
Paid Leave & Other Benefits
  • Personal leave with an accrual rate increase based on time served
  • Twelve (12) paid holidays a year

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