What are the responsibilities and job description for the Insurance Licensing Examiner 1/2 Flex position at State of Alaska?
What you will be doing:
The Insurance Licensing team consist of three licensing examiners, a Record and Licensing Supervisor and a Program Coordinator II. The insurance licensing examiner assists both Alaska residents and non-residents with the insurance licensing process. The examiner will review insurance licensing applications, license amendments, CE course and provider applications, and work with the applicants and licensees to address any deficiencies discovered. Our licensing examiners exhibit strong customer service skills, pay close attention to detail and enjoy working as a team.
Our organization, mission and culture:
The mission statement for the Division of Insurance is to regulate the insurance industry to protect Alaskan consumers. The Division of Insurance is a small division that consists of 48 positions split between Anchorage and Juneau with the Director based in Anchorage and the Deputy Director based in Juneau. The licensing section within the division fosters an environment for learning and growth. We encourage critical thinking and value hard work, dependability, team work, and accountability.
The benefits of joining our team:
The Division of Insurance consists of highly motivated individuals, that believe in the power and importance of teamwork. We strive to make everyone feel welcomed and appreciated. We are a division that celebrates note-worthy events as a team. The division's Licensing section fosters an environment where you can feel supported while making a real difference in the lives of our licensees and Alaskan consumers. You will be working with nationally recognized financial regulators in a position that can provide you with the opportunity to become an expert in the field of insurance licensing, both on a state and national level. The Division encourages advancement within the Division, Department, and State of Alaska.
The working environment you can expect:
Located on the 15th floor of the Atwood Building, you will enjoy a panoramic view of downtown Anchorage, Mt. Susitna aka Sleeping Lady, and the Knik Arm. Great dining, shopping, the Park Strip, Anchorage Museum and Atwood Concert Hall are all within short walking distance from the office. Covered parking at the Linny Pacillo parking garage is provided free. When you come to work, you will be walking into a calm and respectful work environment where everyone knows your name.
Who we are looking for:
- Attention to Detail: Is thorough when performing work and conscientious about attending to detail.
- Critical Thinking: Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
- Problem Solving: Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations.
- Writing: Recognizes or uses correct English grammar, punctuation, and spelling; communicates information (for example, facts, ideas, or messages) in a brief, clear, and organized manner; produces written information, which may include technical material, that is appropriate for the intended audience.
Minimum Qualifications
Minimum qualifications for the Insurance Licensing Examiner 1:
High school diploma or GED certificate
AND
One year of experience that included such work as using computers and computer systems to process and maintain data and information; reviewing information for completeness and accuracy; evaluating information to determine compliance with rules, regulations, or standards; receiving, reviewing, and organizing work; and/or communicating with and representing the organization to customers.
The required experience includes work such as, but not limited to, Office Assistant 1, Secretary, Accounting Clerk, Statistical Clerk, Supply Technician 1, Loan Closer/Processor 1, Tax Technician 1, PFD Technician 1, Vocational Rehabilitation Assistant 2, Natural Resources Technician 1, Criminal Justice Technician 1, Law Office Assistant 1, Motor Vehicle Customer Service Representative 1, Microfilm/Imaging Operator 1, or a similar job class with the State of Alaska or the equivalent elsewhere.
Substitution:
Post-secondary education from an accredited college (2.67 semester or 4 quarter hours equal one month) in any field may substitute for the required experience.
Minimum qualifications for the Insurance Licensing Examiner 2:
High school diploma or GED certificate
AND
Successful completion of a training plan as an Insurance Licensing Examiner 1 with the State of Alaska.
OR
One year of experience that included such work as using computers and computer systems to evaluate the accuracy and completeness of data and information; interpreting, applying, and explaining established rules, contracts, regulations, policies, and procedures to others; assisting in the preparation of reports; receiving, reviewing, and setting work priorities; and/or mentoring, training, or leading other staff in work activities.
The required experience includes work such as, but not limited to, Insurance Licensing Examiner I, Office Assistant 3, Executive Secretary 1, Administrative Assistant 1, Accounting Technician 1, Human Resource Technician 1, Retirement and Benefits Technician 1, Data Processing Technician I, Research Analyst 1, Supply Technician 2, Loan Closer/Processor 2, Occupational Licensing Examiner, Financial Registration Examiner, Business Registration Examiner, Wage-Hour Technician, Tax Technician 2, PFD Technician 2, Workers’ Compensation Technician, Vocational Rehabilitation Assistant 3, Natural Resource Technician 2, Law Office Assistant 2, Motor Vehicle Customer Service Representative 2, Microfilm/Imaging Operator 2, Recorder 1, or similar job classes with the State of Alaska or the equivalent elsewhere.
OR
Two years of experience that included such work as using computers and computer systems to process and maintain data and information; reviewing information for completeness and accuracy; evaluating information to determine compliance with rules, regulations, or standards; receiving, reviewing, and organizing work; and/or communicating with and representing the organization to customers.
The required experience includes work such as, but not limited to, Office Assistant 1, Secretary, Accounting Clerk, Statistical Clerk, Supply Technician 1, Loan Closer/Processor 1, Tax Technician 1, PFD Technician 1, Vocational Rehabilitation Assistant 2, Natural Resources Technician 1, Criminal Justice Technician 1, Law Office Assistant 1, Motor Vehicle Customer Service Representative 1, Microfilm/Imaging Operator 1, or a similar job class with the State of Alaska or the equivalent elsewhere.
Substitution:
Post-secondary education from an accredited college (2.67 semester or 4 quarter hours equal one month) in any field may substitute for the required experience.
Additional Required Information
At time of application applicant(s) are requested to submit:
- A copy of academic transcripts (unofficial are okay, please ensure that the institution name/URL is listed on the transcripts) to verify that you meet the minimum qualifications.
- Three (3) professional references (can be brought to interview if selected).
- Three (3) most recent evaluations (can be brought to interview if selected).
- Three (3) professional references.
- Three (3) most recent evaluations.
This position is flexibly staffed. This vacancy may be filled at either the Insurance Licensing Examiner 1 level or Insurance Licensing Examiner 2 level, depending on the applicant's training and/or experience. The full range of salaries is listed above. Starting salary will be determined by the level the position is hired at.
EDUCATION
If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts can be attached at the time of application or provided at the time of interview.
WORK EXPERIENCE
If using work experience not already documented in your application, also provide the employer name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment.
MULTIPLE VACANCIES
This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.
NOTICE
Questions regarding the application process can be directed to the Workplace Alaska hotline at 800-587-0430 (toll free) or (907) 465- 4095. If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the 'govermentjobs.com' domains. For information on allowing emails from the 'governmentjobs.com' domains, visit the Lost Password Help page located at https://www.governmentjobs.com/OnlineApplication/User/ResetPassword.
EEO STATEMENT
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P. O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.
WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE
Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area. Requests for information may also be emailed to recruitment.services@alaska.gov.
For applicant password assistance please visit: https://www.governmentjobs.com/OnlineApplication/User/ResetPassword
Contact Information
Genoa Mangusso
The following information describes typical benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.
For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an orientation video from Division of Retirement and Benefits. (Please note this video is specifically designed for new State Employees.)
Insurance Benefits
- Health insurance, which includes employer contributions toward medical/vision/dental
- The following employee groups are under AlaskaCare Benefits administered by the State: See https://drb.alaska.gov/help/plans.html for additional information.
- AVTEC
- Confidential
- Correctional Officers
- Marine Engineers
- Mt. Edgecumbe Teachers
- Supervisory
- Unlicensed Vessel Personnel/Inland Boatman's Union
- Exempt employees (not covered by collective bargaining)
- The following employee groups are covered by Union health trusts. Contact the appropriate Union for additional information.
- General Government
- Labor, Trades and Crafts
- Public Safety Employees Association
- Masters, Mates & Pilots
- The following employee groups are under AlaskaCare Benefits administered by the State: See https://drb.alaska.gov/help/plans.html for additional information.
- Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)
- Group-based insurance premiums for
- Term life (employee, spouse or qualified same sex partner, and dependents)
- Long-term and short-term disability
- Accidental Death and Dismemberment
- Long-term care (self and eligible family members)
- Supplemental Survivor Benefits
- Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses
Retirement Benefits
- Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS)
- Matching employer contribution into a defined contribution program (new employees)
- Employer contribution into a defined benefit or defined contribution program (current employees)
- Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security
- Option to enroll in the Alaska Deferred Compensation Program
- Note: The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options
- Personal leave with an accrual rate increase based on time served
- Twelve (12) paid holidays a year
