What are the responsibilities and job description for the Office Assistant 2 (12-1471) position at State of Alaska?
Properly receive, prioritize, and accurately process in ARMS(Alaska Records Management System) and APSIN (Alaska Public Safety Information Network), all court paperwork including but not limited to; warrants, summons, subpoenas, protective orders etc. Assign and correctly return all court service paperwork to the correct courts.
Verify identifying information on the person to be serviced through APSIN and ACOMS(Alaska Corrections Offender Management System), including whether the individual is incarcerated and where.
Review documents received from local courts for completeness and assign for service through the Palmer JS (Judicial Services) unit in an organized and timely manner.
Enter all warrants and protective orders into ARMS/APSIN and performing second party check prior to entering into NCIC (National Crime Information Center).
Answer incoming telephone calls and in-person inquiries concerning court paperwork, take messages and/or direct to the appropriate individual or office.
Our mission is public safety – preserve the peace, enforce the law, prevent and detect crime and protect life and property. All positions within the Alaska State Troopers support or carry out this mission.While the Troopers and Court Service Officers are on the front lines, the office and administrative staff work just as hard ensuring everything behind the scenes is running smoothly. We are the backbone of our team and value attention to detail, a heart for service, thoroughness and timeliness of tasks, flexibility and dedication to the mission of Public Safety.
THE BENEFITS OF JOINING OUR TEAM:
You will enjoy many benefits by joining our team:Being part of a team that is experienced, friendly and above all, hardworking.
Working in a welcoming and supportive environment with both officers and civilian staff sharing knowledge, information and common goals.
The opportunity to learn and understand department regulations, programs and policies while actively producing and completing meaningful work.
THE WORKING CONDITIONS YOU CAN EXPECT:
This position is located in the Palmer Courthouse, which is nestled between the beautiful Talkeetna and Chugach Mountains. The daily work environment offers a variety of fast paced, frequent task changes, high-pressure periods broken up by jokes and laughter with the CSO’s and an easy walk to Friday Fling for lunch in the summers. Most importantly, we work hard but also enjoy the comradery of our team.WHO WE ARE LOOKING FOR:
THE DESIRED STRENGTHS LISTED BELOW MUST BE REFLECTED IN YOUR EXPERIENCE ON YOUR APPLICATION PROFILE TO PROCEED IN THE HIRING PROCESS:- Confidentiality: Experience working with and maintaining the integrity of confidential/sensitive information.
- Integrity/Honesty: Behaves in an honest, fair and ethical manner. Shows consistency in words and actions. Models high standards of ethics.
- Attention to Detail: Sees and pays attention to details. Is thorough when performing work and conscientious about attending to detail.
- Flexibility: Is open to change and new information; rapidly adapts to new information, changing conditions, or unexpected obstacles
More information about the Department of Public Safety can be found on our website: http://dps.alaska.gov/
High school diploma or the equivalent.AND
One year of experience that includes clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.
Substitution:
Education from an accredited college may substitute for the required experience (3 semester hours or 4 quarter hours equal one month of experience; 150 hours of vocation education equal one month of experience).
Special Note:
"High school diploma equivalent" means one of the following: 1) a G.E.D.; 2) completion of any basic adult education course equivalent to 480 class hours (16 weeks at 30 course hours per week); 3) acceptance in full standing by an accredited college or university; 4) highest grade of school completed plus an amount of paid or volunteer experience that totals 12 years and includes basic clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.
Some positions in this class may require the incumbent to operate motor vehicles. Such positions require that the applicant possess a regular driver's license and be 18 years of age or older.
Some position in this class may require skill in typing. Recruitment and selection may include this requirement.
COVER LETTER
A cover letter is NOT required for this position. Your complete application will be used to determine which applicants will advance to the interview phase of the recruitment and selection process.AT TIME OF INTERVIEW
At time of interview, applicant must provide:
- If available, three (3) of your most recent performance evaluations.
- Three (3) professional references, at least one (1) must be from a current or past supervisor.
- If selected for an interview, you will be required to complete a typing/data entry test at the time of your interview. We are looking for accuracy over speed, but both will be scored.
BACKGROUND CHECK
This position requires the incumbent to submit to a fingerprint based criminal history background check. Due to the sensitive nature of this position, and required access to APSIN, an applicant with criminal convictions will not move forward in the selection process.
CONFIDENTIALITY AGREEMENT
The successful candidate will be required to read, understand, and agree to via signature, an agreement of confidentiality concerning the work commonly encountered within the Department of Public Safety to qualify for this position.
EDUCATION
To verify education is being used to meet and/or support the required minimum qualifications/competencies, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications/competencies for a position and are required with each application. (Unofficial is okay; please ensure the institution/URL name is listed on the transcripts). Transcripts can be attached at the time of application or provided at the time of interview; if not, transcripts will be required before employment.
SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION
Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying.
THIS RECRUITMENT IS FOR ALASKA RESIDENTS ONLY
This recruitment is open to Alaska Residents only. Applicants must meet Alaska Residency Requirements in order to be considered for employment at this time.
WORK EXPERIENCE
Applications will be reviewed to determine if minimum qualifications are met. Therefore, all work experiences the applicant is using to meet minimum qualifications for this position must be documented in the application package. Please include the employer’s name, your job title, dates of employment, and whether the employment was full or part-time. Applicants who submit packages that do not provide sufficient information to demonstrate minimum qualifications are met may not advance in the selection process.
NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.
MULTIPLE VACANCIES
This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.
EEO STATEMENT
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or (907) 465-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.
NOTICE
If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the ‘govermentjobs.com’ domains. For information on allowing emails from the ‘governmentjobs.com’ domains, visit the Lost Password Help page located at https://www.governmentjobs.com/OnlineApplication/User/ResetPassword.
WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE
Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area. Requests for information may also be emailed to recruitment.services@alaska.gov.
For specific information in reference to the position please contact the hiring manager:Angela M Machacek
Administrative Assistant 2
Phone: 907-746-9109
angela.machacek@alaska.gov
Salary : $20
