What are the responsibilities and job description for the Office Assistant 2 (PCN 089065) position at State of Alaska?
This on-site position is in located in our Juneau Headquarters Office, in the State Office -Building, in beautiful downtown Juneau, Alaska. This position is not eligible for telework.
The Division of Investments with the Department of Commerce Community and Economic Development is recruiting for a Office Assistant 2 (PCN 08-9065).
What you will be doing:
This position provides office assistance and clerical services to support the Division of Investments for the Juneau headquarters office. The areas of assistance include but are not limited to basic accounting and inventory work, ordering and tracking, documentation processing, record keeping and basic reporting, as well as other clerical support.
This position serves as part of a great team supporting the Director`s Office and multiple sections within the organizational unit under the direction of the Administrative Officer 2. This position is for Alaskan residents only and is not available for telework assignment.
Our organization, mission and culture:
The Division of Investments administers and services several loan programs under the Department of Commerce, Community and Economic Development. These programs were primarily designed to promote economic development through direct state lending in industries and areas of the state that are not adequately serviced by the private sector.
The Investments team values a work-life balance. We are a small close-knit team, a very welcoming community of loan officers, collection officers, loan closers, accountants, and technicians. You will be part of a team that promotes economic development and works closely with small businesses and commercial fishermen through out the State of Alaska.
The benefits of joining our team:
We invite you to join us in a dynamic role where you will significantly contribute to our organization’s success and positively impact Alaska’s economic well-being.
Our division is committed to delivering exceptional customer service to the residents of Alaska, and we are looking for individuals who are passionate about making a difference in the lives of those we serve. If this sounds like you, we encourage you to apply. We would be thrilled to welcome you as a valuable member of our team.
By joining us, you will become part of a close-knit team that values support, mentorship, and camaraderie, with opportunities for advancement within the division.
This position will empower you with the skills and knowledge necessary to excel in your role and reach your full potential, building a solid foundation of core knowledge in administration processes.
If this sounds like you, we encourage you to apply. We would be thrilled to welcome you as a valuable member of our team.
This position serves as part of a great team supporting the Director`s Office and multiple sections within the organizational unit under the direction of the Administrative Officer 2. This position is for Alaskan residents only and is not available for telework assignment.
Our organization, mission and culture:
The Division of Investments administers and services several loan programs under the Department of Commerce, Community and Economic Development. These programs were primarily designed to promote economic development through direct state lending in industries and areas of the state that are not adequately serviced by the private sector.
The Investments team values a work-life balance. We are a small close-knit team, a very welcoming community of loan officers, collection officers, loan closers, accountants, and technicians. You will be part of a team that promotes economic development and works closely with small businesses and commercial fishermen through out the State of Alaska.
The benefits of joining our team:
We invite you to join us in a dynamic role where you will significantly contribute to our organization’s success and positively impact Alaska’s economic well-being.
Our division is committed to delivering exceptional customer service to the residents of Alaska, and we are looking for individuals who are passionate about making a difference in the lives of those we serve. If this sounds like you, we encourage you to apply. We would be thrilled to welcome you as a valuable member of our team.
By joining us, you will become part of a close-knit team that values support, mentorship, and camaraderie, with opportunities for advancement within the division.
This position will empower you with the skills and knowledge necessary to excel in your role and reach your full potential, building a solid foundation of core knowledge in administration processes.
If this sounds like you, we encourage you to apply. We would be thrilled to welcome you as a valuable member of our team.
Where you will be working:
As this is an on-site position and not eligible for telework, you will be working in our headquarters office located on the 9th floor of the State Office Building in beautiful downtown Juneau. You will enjoy a collaborative atmosphere in a fully resourced and modern office space, with splendid views of Mount Juneau and the Gastineau Channel. The 9th floor, has a fully equipped and spacious break room, that you will have full access to, as well as easy access to various restaurants and coffee shops downtown.
Our Investments team fosters a cooperative environment through staff empowerment, accountability, and professionalism.
To be successful in this position a candidate will need the following core competencies:
- Clerical: Knowledge of filing, typing, entering data, maintaining records, using and completing forms. Maintaining both an electronic and paper filing system and responding to information requests from multiple sections within the division. Uses computers, software applications, databases, and automated systems to accomplish work product.
- Customer Service Excellence: Dedicated to providing exceptional customer service. Shows empathy and professionalism when addressing inquiries and resolving issues, ensuring a positive experience for clients and colleagues alike
- Organizational and Self-Management: Demonstrates exceptional organizational skills, ensuring all tasks and projects are managed efficiently and effectively. Capable of maintaining orderly files, and databases, contributing to a seamless workflow. Sets well-defined and realistic personal goals; displaying a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible and respectful behavior.
- Communication: Ability to utilize both verbal and written communication. Working with others as a team and adapting to changing priorities and timelines. Ability to follow internal guidelines and training to provide quality support for office and division.
- Attention to Detail: Ability to be thorough when performing work. Including strong attention to detail, accuracy. Processing of confidential material relating to personnel and payroll, etc.
AND
One year of experience that includes clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.
Substitution:
Education from an accredited college may substitute for the required experience (3 semester hours or 4 quarter hours equal one month of experience; 150 hours of vocation education equal one month of experience).
Special Note:
"High school diploma equivalent" means one of the following: 1) a G.E.D.; 2) completion of any basic adult education course equivalent to 480 class hours (16 weeks at 30 course hours per week); 3) acceptance in full standing by an accredited college or university; 4) highest grade of school completed plus an amount of paid or volunteer experience that totals 12 years and includes basic clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.
Some positions in this class may require the incumbent to operate motor vehicles. Such positions require that the applicant possess a regular driver's license and be 18 years of age or older.
Some position in this class may require skill in typing. Recruitment and selection may include this requirement.At time of interview applicant(s) are requested to submit:
- Three (3) professional references that have had supervisory responsibility over you along with their current daytime contact phone numbers and email addresses;
- Copies of your three (3) most recent performance evaluations (if available), or three (3) professional letters of recommendation
EDUCATION
If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts can be attached at the time of application or provided at the time of interview.
WORK EXPERIENCE
If using work experience not already documented in your application, also provide the employer name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment.
MULTIPLE VACANCIES
This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.
NOTICE
Questions regarding the application process can be directed to the Workplace Alaska hotline at 800-587-0430 (toll free) or (907) 465- 4095. If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the 'govermentjobs.com' domains. For information on allowing emails from the 'governmentjobs.com' domains, visit the Lost Password Help page located at https://www.governmentjobs.com/OnlineApplication/User/ResetPassword.
EEO STATEMENT
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P. O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer. WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE
Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area. Requests for information may also be emailed to recruitment.services@alaska.gov.
For applicant password assistance please visit: https://www.governmentjobs.com/OnlineApplication/User/ResetPassword
For specific information in reference to the position please contact the hiring manager at:
Name: Dawn Harris, Administrative Officer 2
Phone: (907) 465-6371
Fax: (907) 465-2103
Email: dawn.harris@alaska.gov
Salary : $21
