Protective Services Specialist 1/2 Anchorage

Salary : $27.67 - $31.83 Hourly

Location : Anchorage, AK

Job Type : Full Time

Job Number : 46538

Department : Family & Community Services

Division : Office of Children's Services

Opening Date : 07 / 29 / 2024

Closing Date : 1 / 24 / 2025 5 : 00 PM Alaska

Position Open To : All Applicants

Bargaining Unit : General Government

Range : 15-17

Job Description

• THE RECRUITMENT PERIOD FOR THIS RECRUITMENT HAS BEEN EXTENDED

ATTENTION ALL APPLICANTS!

The Office of Children's Services (OCS) is recruiting for full-time Protective Service Specialist 1 / 2

located in Anchorage, Alaska.

This position will be filled at either the 1 or 2 level depending on the applicant's qualifications and job experience.

It is recommended that you apply for both levels if you are qualified.

Protective Services Specialist 1 : $27.67 / hourly

Protective Services Specialist 2 : $31.83 / hourly

What You Will Be Doing :

The individual in this position is responsible for Child Protection Services. This position has a wide range of duties, including investigating reports of abuse and / or neglect, preparing plans for intervention by soliciting the cooperation of the family and others, gathering information about family dynamics / functioning, developing plans to ensure child safety while assisting parents in addressing their diminished protective factors, placing children out of the home with a relative or licensed foster home when necessary, providing ongoing and / or in-home services to families, writing and submitting reports to the Court, working closely with Tribal / Community Partners, making frequent face-to-face and telephonic contact with parents and caregivers of children in custody and making referrals to other service providers and agencies.

For more information :

Our Organization, Mission, and Culture :

The Mission of the Office of Children's Services is : Ensuring the safety, permanency, and well-being of children by strengthening families, engaging communities, and partnering with Tribes.

The is dedicated to a diverse and inclusive workforce where safety and wellbeing are paramount. Employees all contribute to building a culture where everyone is valued, treated equitably, and treated respectfully.

Everything we do is underpinned by our

The Benefits of Joining Our Team :

The Office of Children's Services is committed to an organizational culture that values each team member. We are committed to building and sustaining a diverse, equitable, and inclusive work environment. We celebrate and value the diversity of our employees, partners, and families we serve.

Your first twelve months in the agency are probationary and considered a training period, with formal virtual training and on-the-job training with your supervisor and with other colleagues.

Full-time benefits of this position include but are not limited to : Insurance Benefits; Retirement Benefits; Paid Leave; and twelve paid holidays per year. Please see the benefits tab on this posting for more information.

The Working Environment You Can Expect :

The Office of Children's Services Anchorage Regional Office is in mid-town Anchorage. The working environment will consist of a typical office setting as well as regular field work throughout the community. Some travel may be required. Travel in outlying areas may involve small aircraft and overnight stays.

The Office of Children's Services requires staff to work after hours and on-call. Overtime is also an expectation, when necessary, as PSS staff members are considered essential.

For information on the Anchorage community (including schools, hospitals, housing) please review the

Who We Are Looking For :

To be successful in this position, a candidate will need to possess the following desired competencies :

Special Note :

A cover letter is NOT required for this position. Your complete application, including supplemental questions, will be used to determine which applicants will advance to the interview phase of the recruitment and selection process.

To view the general description and example of duties for a Protective Services Specialist 1 / 2, please go to the following link :

Minimum Qualifications

PROTECTIVE SERVICES SPECIALIST 1 :

Any combination of education and / or experience that provides the applicant with competencies in :

Equivalent to those typically gained by

Training in a social science, behavioral science, health science, guidance and counseling, or a closely related field and / or experience providing assistance, information or referrals to the general public related to social services, health care, or legal services; in child, adult, family, or group case management, licensing, or probation services; or providing care or services to delinquent juveniles.

Typically gained by" means the prevalent, usual method of gaining the competencies expected for entry into the job.

Training" and "education" in this guidance are synonyms for the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom, on-line, self-study, and on-the-job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs.

Special Note :

Some positions require a valid Alaska driver's license and / or a background investigation including fingerprinting. These requirements will be indicated at the time of recruitment.

PROTECTIVE SERVICES SPECIALIST 2 :

Any combination of education and / or experience that provides the applicant with competencies in :

Equivalent to those typically gained by

Training in a social science, behavioral science, health science, guidance and counseling, or a closely related field and / or progressively responsible professional experience providing assistance, information or referrals to the general public related to social services, health care, or legal services; in child, adult, family, or group case management, licensing, or probation services; or providing care or services to delinquent juveniles.

Typically gained by" means the prevalent, usual method of gaining the competencies expected for entry into the job.

Training" and "education" in this guidance are synonyms for the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom, on-line, self-study, and on-the-job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs.

Progressively responsible" means indicating growth and / or advancement in complexity, difficulty, or level of responsibility.

Professional experience" means work that is creative, analytical, evaluative, and interpretive; requires a range and depth of specialized knowledge of the profession's principles, concepts, theories, and practices; and is performed with the power or right to decide or act according to one's own judgment.

Special Note :

Some positions require a valid Alaska driver's license and / or a background investigation including fingerprinting. These requirements will be indicated at the time of recruitment.

Additional Required Information

PLEASE READ THE FOLLOWING CAREFULLY.

This applies to your application submission.

DOCUMENTS REQUIRED AT TIME OF APPLICATION

A professional is defined as a supervisor or an individual who has direct knowledge of your work performance.

FLEXIBLY STAFFED This position is flexibly staffed. The level of the job offer will be based on the selected candidate's credibly possessed and proven competencies. If hired at the lower level, you will be promoted to the higher level after completing the training plan and demonstrating competency in the work.

SUPPLEMENTAL QUESTIONS

For your application to be evaluated you must answer the Supplemental Questions. Be specific in your answers and tell us how you acquired the relevant experience. Please use complete sentences and proof-read your submissions when answering the supplemental questions. Your responses will be considered a writing sample and will be used to determine which applicants will advance to the interview phase of the recruitment process.

NOTE : Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.

EDUCATION

To verify education being used to meet the required minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials being used to meet the minimum qualifications for a position and are required with each application. (Unofficial are okay, please ensure that the institution / URL name is listed on the transcripts). Transcripts can be attached at the time of application, provided at the time of interview or if not provided, transcripts will be required prior to appointment.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION

Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying. Omission of required documentation listed will result in an incomplete application and you will not receive further consideration.

WORK EXPERIENCE

When using work experience not already documented in your application, please provide the employer's name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported, and minimum qualifications are clearly met. Work experience needed to meet the minimum qualifications must be documented in the application. If the application does not support minimum qualifications, the applicant may not advance to the interview and selection phase of the recruitment. A resume will not be used to determine that minimum qualifications have been met for the position in which you are applying.

If you are currently or previously been appointed to a flexibly staffed position, please ensure your work experience within a flexibly staffed position indicates the actual dates employed at each level. Ensure your time and any subsequent flex promotion(s) are documented as a separate position. This is required as there are minimum qualifications that require experience at a particular level in which the lower level may not be considered. If this information is not accurately reflected in your application this may cause the processing of your application for consideration to be delayed.

LEGAL EMPLOYMENT

The State's online recruitment system, Workplace Alaska, requires applicants to certify that they have a legal right to accept employment in the United States. It is the responsibility of the employee to maintain the appropriate documentation to accept or continue legal employment. The State of Alaska does not function in the role as an employer sponsor.

NOTE : The State of Alaska does not provide VISA Employer sponsorships.

RECRUITMENT SCOPE

This position is open to All Applicants.

MULTIPLE VACANCIES

This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.

CONTINUOUS RECRUITMENT

This posting is for an open continuous recruitment for multiple vacancies that currently exist or are anticipated to exist.

APPLICATION NOTICE

You can ONLY apply for this position through the Workplace Alaska website or via hardcopy application. If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or any other database, you MUST use a Workplace Alaska online or hardcopy application to successfully apply. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska "How to Apply" webpage, found here :

NOTICE

Questions regarding the application process can be directed to the Workplace Alaska hotline at 800-587-0430 (toll free) or (907) 465-4095. If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the 'govermentjobs.com' domains. For information on allowing emails from the 'govermentjobs.com' domains, visit the Lost Password Help page located at :

EEO STATEMENT

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or (907) 465-4095 in Juneau or TTY : Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at : P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.

Contact Information

WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE

Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are in the Juneau area. Requests for information may also be emailed to

For applicant password assistance, please visit :

For specific information in reference to the position, please contact the hiring manager :

Name : Lauryn Spells, Talent Acquisition Supervisor

Phone : 907-269-0720

Email :

Careers with the State of Alaska offer MANY benefits

The following information describes typical benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.

For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an (Please note this video is specifically designed for new State Employees.)

Insurance Benefits

The following employee groups are under AlaskaCare Benefits administered by the State : See for additional information.

AVTEC

General Government

Optional Insurance Benefits

Term life (employee, spouse or qualified same sex partner, and dependents)

Retirement Benefits

See for additional information

Paid Leave & Other Benefits

Please describe a professional situation where you faced a difficult problem. What was the problem? What did you do to assess and address the problem? What was the outcome? Is there anything that you wish you had done differently to address (not prevent) the problem?

Please describe your overall philosophy and approach to serving customers or clients. Then provide a specific example of a situation where you applied this with a customer or client in need of help. What was your job? Who was the customer and what was their need? What did you do to understand and address their needs? What was the outcome?

Please describe a professional situation where you realized that you made an important mistake. What was the situation and what led to the mistake? How did you feel? What did you do in response to discovering the mistake?

Please describe how you relate and respond to people from varied backgrounds and circumstances, including your approach to such differences as culture, race, ethnicity, gender, age, disabilities, religion, education, or language. Then provide a specific example of a situation that shows your approach.

Do you have a valid Alaska driver's license?

Please indicate the Protective Services Specialist level(s) you would like to be considered. It is recommended that you apply for both levels if you are qualified :

Do you acknowledge and understand the requirement that education and / or experience being used to meet the minimum qualifications for this position must be adequately documented in this application to be considered for this position?

I acknowledge and understand that I am applying to the office in Anchorage office only, and that if I want to apply to other locations, I will have to submit applications to other job postings.

Required Question

Salary : $28 - $32