What are the responsibilities and job description for the TECHNICAL BUSINESS ANALYST position at State of Arizona?
Department of Education
The Arizona Department of Education is a service organization committed to raising academic outcomes and empowering parents.
Technical Business Analyst
Job Location:
Address: Information Technology Division
Phoenix, AZ 85007
Posting Details
Salary: $77,000 - $82,500
Grade: 24
Closing Date: 02/08/25
Job Summary
Job Duties
Stakeholder communication:
Knowledge, Skills & Abilities (KSAs):
Preference will be given to those applicants with:
Offers are contingent upon successful completion of all background and reference checks, required documents and, if applicable, a post-offer medical/physical evaluation.
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits
The State of Arizona provides an excellent comprehensive benefits package including:
Retirement
You will be required to participate in the Arizona State Retirement System (ASRS) upon your 27th week of employment, subject to waiting period. On or shortly after, your first day of employment you will be provided with enrollment instructions and effective date.
Contact Us
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 542-3186 or emailing Human.Resources@azed.gov. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.
The Arizona Department of Education is a service organization committed to raising academic outcomes and empowering parents.
Technical Business Analyst
Job Location:
Address: Information Technology Division
Phoenix, AZ 85007
Posting Details
Salary: $77,000 - $82,500
Grade: 24
Closing Date: 02/08/25
Job Summary
- The Technical Business Analyst (TBA) can expect to play an active role in a wide range of work assignments around the successful completion of technology tasks from start to finish.
- The primary objective is helping business areas implement technology solutions that are both cost-effective and meet the relevant business requirements and communicating clearly to stakeholders, facilitators, and partners.
- This role will be to elicit, analyze, specify, and validate the business needs of stakeholders. This includes interviewing stakeholders and gathering and compiling user requirements to understand the technology solutions they need.
- The TBA will apply proven communication, analytical, and critical thinking skills to help the business make good technology decisions.
- Rare in-state and out-of-state travel may be required for this position.
Job Duties
Stakeholder communication:
- Help businesses implement technology solutions in a cost-effective way by determining the requirements of a project or program, and communicating them clearly to stakeholders, facilitators, and partners.
- Maintain clear and effective communication with both technical and non-technical stakeholders.
- Facilitate meetings and discussions to gather feedback and ensure alignment.
- Requirements gathering and analysis: Elicit, analyze, document, and communicate complex functional and technical requirements across systems and business domains using ADE IT specified formats to ensure continuity of requirement documents across projects.
- Prepare business process maps, high-level work flows, use cases, functional specifications, wireframes, process flow diagrams, identify/suggest feature requirements, develop user stories, and report mock-ups.
- Identify business processes for redesign.
- Determine how to improve existing business process.
- Identify modifications to automated processes.
- Develop Agile Product Backlog items for presentation to development teams and business owners including appropriate assumptions, acceptance criteria, user/system details, and non-functional requirements, as well as facilitate backlog grooming and sprint planning meetings.
- Understand the integration of processes across domains, scope, charter, and plans.
- Other duties as assigned as related to the position.
Knowledge, Skills & Abilities (KSAs):
- Strong knowledge, skill, and experience associated with analysis of business processes of IT system applications, including system design and implementation in a full life cycle project development arena
- Strong experience in eliciting, detailing, documenting, and validating requirements
- Strong understanding of lean methodologies like Agile, Scrum, and Waterfall
- Gather complex requirements across systems and business domains using specified formats to ensure continuity of requirement documents across projects
- Proficiency in facilitating backlog grooming and sprint planning
- Experience working on an Agile/Scrum team/environment
- Experience gathering requirements for API rules
- How to read and/or write basic SQL statements
- Relational databases and database structures
- Develop and maintain Agile Product Backlog items for presentation to development teams and business owners including appropriate assumptions, acceptance criteria, user/system details, and non-functional requirements
- Experience generating requirements from business units using business requirement documents
- Process improvement, workflow, benchmarking, and/or evaluation of business processes required
- Experience with analytical, research, and statistical methods
- A Bachelor’s degree in Computer Science, Information Technology, or a related field or five years experience in business analysis to substitute for the degree, is required.
- Applicants must have a minimum of three years experience in scrum/agile environments.
- Excellent communication skills with both technical and non-technical audiences
- Strong teamwork and design session facilitation
- Strong customer service principles and practices
- Effective listening skills, problem analysis, and resolution
- Strong interpersonal, presentation, oral, and written communication skills
- Demonstrated proficiency in typing and vocabulary in technology
- Understand the integration of processes across domains, scope, charter, and plans
- Analyze and review all the collected data and information
- Employ structured development methodologies
- Proven strong problem-solving skills, troubleshooting, and root-cause analysis
- Adept at communicating the business directive, goals, and needs to the technical team and serving as client interface for managing user expectations and achieving client satisfaction
- Expertise in establishing proper courses of action to ensure the work product is completed efficiently and within proper time limits
- intermediate skill in using Microsoft Outlook, Word, and Excel
- Operate successfully in a strong team environment
- Focus and guide self and team members in accomplishing work objectives
- Deal effectively with others in antagonistic situations, using appropriate interpersonal styles and methods to reduce tension or conflict
- Maintain stable performance under pressure or opposition (such as time pressure or job ambiguity); handling stress in a manner that is acceptable to others and to the organization
- Set high standards of performance for self; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed
- Use discretion, make sound decisions, and maintain confidentiality
- Synthesize various sources of information together into a clearly and coherent document, process, or procedure.
- Respectfully question ideas and share a point of view with others in support of the business requirements
Preference will be given to those applicants with:
- Application development in IT departments in government or private sector
- Scrum certification and/or IIBA certification
- Education industry experience
- Knowledge of Data Analysis, current Microsoft .NET technologies, SharePoint, Power BI; Team Foundation Server
Offers are contingent upon successful completion of all background and reference checks, required documents and, if applicable, a post-offer medical/physical evaluation.
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits
The State of Arizona provides an excellent comprehensive benefits package including:
- Affordable medical, dental, life, and short-term disability insurance plans
- Top-ranked retirement and long-term disability plans
- Ten paid holidays per year
- Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
- Sick time accrued at 3.70 hours bi-weekly
- Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
- Deferred compensation plan
- Wellness plans
Retirement
You will be required to participate in the Arizona State Retirement System (ASRS) upon your 27th week of employment, subject to waiting period. On or shortly after, your first day of employment you will be provided with enrollment instructions and effective date.
Contact Us
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 542-3186 or emailing Human.Resources@azed.gov. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.
Salary : $77,000 - $82,500
