What are the responsibilities and job description for the RETIREMENT ANALYST position at State of Arkansas?
Date: Jan 27, 2025
Req ID: 46723
Location:
LIttle Rock, AR, US, 72201
Category: AR PUBLIC EMPLOYEES RETIREMENT
Anticipated Starting Salary: 36,155
Join the Arkansas Public Employees’ Retirement System (APERS) as a Retirement Support Specialist!
APERS is seeking motivated individuals with a passion for exceptional customer service to join our Retirement Support Center. As the first point of contact, you’ll assist members with retirement benefits and guide them through the retirement process.
What we’re looking for:
- Strong communication skills to provide clear assistance and direct inquiries appropriately.
- Ability to thrive in fast-paced environments and handle high call volumes efficiently.
- Proficiency in Microsoft Office (Word, Outlook) and ability to learn new software systems.
Call center experience is preferred but not required. Make a meaningful impact by supporting our members as they plan for their future.
Position Number: 22156922
County: Pulaski
Posting End Date: 2/10/2025
Anticipated Starting Salary: $36,155
Who We Are:
At APERS, you will be part of a team that serves over 100,000 active members and retirees from across the state of Arkansas. As the state’s second-largest retirement system, we manage a trust fund of over $11 billion and we distribute over $600 million dollars in benefits to our retirees and beneficiaries each year. On a daily basis, you will have an opportunity to make a positive impact, as you help us achieve our mission of providing a secure income in retirement to our members and their beneficiaries.
What We Value:
APERS is seeking knowledgeable, enthusiastic, and service-minded individuals to build our team. Our employees serve our members with a positive attitude and strive to exceed our members’ expectations with their accuracy and willingness to go above and beyond. They collaborate with their coworkers and treat others respectfully as they work to meet the needs of our members. We hold our employees to high standards of quality, and we help them develop the knowledge and skill necessary to achieve excellence in their roles.
What We Offer:
- Health insurance and supplemental dental, vision, and other plans
- Employer-paid life insurance
- Annual leave and sick leave
- 11 paid holidays and 8 hours Children’s Educational Activity Leave (CEAL) annually
- Defined benefit retirement plan with 5 year-vesting
- Optional 457(b) deferred compensation retirement plan
- Career service recognition program
- Paid parking
- Business casual dress
Position Information
Class Code: A083C
Grade: GS06
FLSA Status: NON-EXEMPT
Salary Range: $36,155.00 - $57,668.00
Summary
The Retirement Analyst is responsible for analyzing financial and payroll information and preparing reports for fiscal activities of the retirement system. This position is governed by state and federal laws and agency/institution policy.
Functions
Provides assistance to employers with delinquent service issues by researching and documenting employee service history, computing cost, and providing employer/employee contributions, plus calculated interest due, and prepares required adjustments to member system. Processes and reconciles various payments by employers for wage settlements and retroactive wage adjustments and assists employers with questions regarding retirement regulations and policies. Advises deceased retiree families in determining possible benefits and processes request form to remove deceased retiree from active payroll. Calculates partial annuity withdrawal (paw) payouts utilizing actuarial table and annuity amounts, reviews and audits for accuracy, and conducts quality assurance assessments on previously calculated benefits. Posts member transactions to system database as required. Posts transactions to general ledger accounting system, balances entries, and reconciles errors manually or electronically. Reconciles treasury balances with general ledger system and requests funds transfers from custodian bank to state treasury. Reconciles subsidiary accounts with general ledger and assists with budgets, monthly expenditure reports, and fiscal year closing activities. Develops and maintains spreadsheets, databases, and other fiscal reporting methods. Performs other duties as assigned.
Dimensions
None
Knowledge, Skills and Abilities
Knowledge of accounting principles and practices. Knowledge of organizational management, payroll, benefits, and budget processes. Ability to perform and verify the accuracy of mathematical calculations. Ability to use standard computers and software programs. Ability to manipulate data to generate complex reports and documents. Ability to organize, compose, and convey oral and written information. Ability to provide technical assistance to management, auditors, and staff regarding agency operations and procedures.
Minimum Qualifications
The formal education equivalent of a bachelor's degree in accounting, business administration, finance, or a related field; plus one year of experience in business administration, program administration, or related area. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
Licenses
None
Veteran Preference: A copy of a DD-214 (long Form for veteran) or a letter from the Veteran’s Administration (for the spouse of a veteran) must be submitted with your application to be considered for Veteran Preference. Please note that if you do not submit the proper documentation with your application, you will not receive the preference points.
Special Application Information:
Incomplete applications will not be considered. List current/most recent job first. Account for all time periods including unemployment, self-employment, and military service. A resume may be attached to your required online application form; however, it may not be used as a substitute for completing any part of our application. Currently, there is a 5.50% mandatory employee pre-tax contribution to the APERS retirement plan and direct deposit is the required method of pay.
ONLY COMPLETED STATE OF ARKANSAS APPLICATIONS WITH WORK HISTORY WILL BE ACCEPTED.
The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.
Salary : $36,155 - $57,668
