What are the responsibilities and job description for the Licensing Support position at State of California?
This is a 12-month limited term position which may be extended to 24 months and / or become permanent. Multiple positions may become available.
Under the supervision of the Staff Services Manager I (SSM I), the Management Services Technician (MST) is responsible for checking in applications with the licensing unit after cashiering has processed the payments, organizing applications received in date order and scanning all applications and attached documents to applicants Breeze record.
In all job functions, employees are responsible for creating an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination. Employees are expected to provide all members of the public equitable services and treatment, collaborate with underserved communities and tribal governments, and work toward improving outcomes for all Californians.
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You will find additional information about the job in the Duty Statement .
Working Conditions
The incumbent works in an office setting with artificial light and temperature control. The ability to use a personal computer is essential.
Minimum Requirements You will find the Minimum Requirements in the Class Specification.
- MANAGEMENT SERVICES TECHNICIAN
Additional Documents
Position Details Job Code # :
JC-468069
Position #(s) : 633-110-5278-010
633-110-5278-XXX
Working Title : Licensing Support
Classification :
MANAGEMENT SERVICES TECHNICIAN $3,454.00 - $4,327.00 A
3,900.00 - $4,885.00 B
of Positions : Multiple
Work Location : Sacramento County
Telework : Hybrid
Job Type :
12 Month Limited Term - Full Time
Facility :
Board of Behavioral Sciences
Department Information The Board of Behavioral Sciences (Board) is responsible for consumer protection through the regulation of Licensed Marriage and Family Therapist; Licensed Clinical Social Worker; Licensed Professional Clinical Counselor, and Licensed Educational Psychologist in the State of California. It is one of the boards within the California Department of Consumer Affairs. The mission of the Board is to protect the well being of Californians by setting standards for healing arts professionals through effective communication, education, examination, licensing and enforcement.
The Board of Behavioral Sciences website :
The Department of Consumer Affairs (DCA) has many exciting career opportunities available and is dedicated to hiring and retaining qualified employees. DCA is committed to diversity, equity, inclusion, and accessibility in carrying out its consumer protection mission, and DCA solidifies this commitment starting with its recruitment efforts. DCA enriches its diversity through a workforce that reflects the population it serves, delivers successful results through inclusive team work where all contributions are valued, ensures every employee receives fair opportunities to succeed, and enables all employees to do their best by providing access to tools, resources, information, equipment and career development.
Special Requirements
Background Check Requirement : Title 11, section 703 (d) of the California Code of Regulations requires criminal record checks of all personnel who have access to Criminal Offender Record Information (CORI). Pursuant to this requirement, applicants for this position will be required to submit fingerprints to the Department of Justice and be cleared before hiring. In accordance to DCA's (CORI) procedures, clearance shall be maintained while employed in a CORI-designated position. Additionally, the position routinely works with sensitive and confidential issues and / or materials and is expected to maintain the privacy and confidentiality of documents and topics pertaining to individuals or to sensitive program matters at all times.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date : 3 / 10 / 2025
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and / or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination / Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below :
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to :
Department of Consumer Affairs
Office of Human Resources
Attn : Recruitment Technician, JC-468069, GP
1625 North Market Blvd., Suite N-321
Sacramento , CA 95834
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at :
Department of Consumer Affairs
Office of Human Resources
Recruitment Technician, JC-468069, GP
1625 North Market Blvd., Suite N-321
Sacramento , CA 95834
Please note : The drop off location may be non-operational on weekends and holidays.
08 : 00 AM - 05 : 00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job :
A statement of qualifications is required for this position. Please refer to the Statement of Qualifications Requirement section for instructions.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate :
The incumbent must possess good communication skills, use good judgment in decision-making, exercise creativity and flexibility in problem identification and resolution, manage time and resources effectively, and be responsive to Board management needs. The incumbent must also use strong interpersonal skills to support the achievement of the goals and objectives of the Executive Officer and the Board and maintain good working relationships with staff and management.
Employment information MUST be complete with dates, duties and responsibilities, contact names and phone numbers of supervisors. Candidates who do not submit all of the required documentation (incomplete application package) will be eliminated from the selection process. All submitted information will be screened and the most qualified candidates will be invited to an interview.
Benefits Benefit information can be found on the CalHR website and the CalPERS website.
The Board of Behavioral Sciences is located in the Natomas / Truxel area, offers FREE PARKING, an in-house café, vending machines, and offers many nearby restaurants and retail stores. Easy Access to Highway I-5 South / North and I-80 East and West.
Statement of Qualifications
All applicants must provide a Statement of Qualifications (SOQ) for the hiring manager's review. Failure to include an SOQ may disqualify an applicant from consideration. Your SOQ will be a determining factor of your qualifications for this position. If your qualifications are competitive, you will proceed to the hiring interview.
A resume in lieu of the SOQ responses will disqualify an applicant from consideration. A standard or generic SOQ will disqualify an applicant from consideration.
The SOQ should be no more than one page single spaced, in font Arial, size 12, with standard 1" margins, Applicant Name, posting JC number, and posting position number to be centered.
PLEASE ADDRESS THE STATEMENT BELOW :
In narrative form, please explain how your education and experience makes you the best candidate for this position.
Additional Instructions
If you are using education to meet the minimum qualifications, as specified in the classification specification (), please include a copy of your degree or unofficial transcripts with your application package. Please be aware that if you are selected for the position, you will be required to submit official sealed transcripts.
Using the online application system as specified in the announcement is the preferred method for applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.
Do not include confidential information such as social security numbers, date of birth, marital status, equal employment opportunity data, examination scores, and LEAP information.
Applicants who wish to submit hard copy applications shall use the most current version of the State application (STD. 678).
Applicants who fail to submit the most current version of the STD. 678 may be disqualified.
Multiple positions may become available.
Electronic Submission :
Application and any applicable required documents may be submitted electronically through CalCareers account. The application packages must be received electronically by 11 : 59 p.m. on the final filing date as state on the job vacancy announcement.
U.S Postal Service Mail :
Application and any applicable required documents may be submitted by mail. The envelope must be postmarked before or on the final filing date as stated on the job vacancy announcement.
Hand Delivery :
Application and any applicable required documents may be hand delivered by 5 : 00 p.m. on the final filing date as stated on the job vacancy announcement. Application packages postmarked, personally delivered, or received via interagency mail after 5 : 00 p.m. on the final filing date will not be accepted for any reason. Do not submit applications to the California Department of Human Resources (CalHR). Drop off location may be non-operational on weekends and holidays.
Please note the CalCareer system will not allow you to make changes to your application information once it is submitted. If you have updates to your online application after you have submitted it, please contact JobPostings@dca.ca.gov. For all other questions, regarding your CalHR CalCareer account, you may contact the CalCareer unit at (866)844-8671.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
