What are the responsibilities and job description for the Training Analyst position at State of California?
The Office of Administrative Services (OAS) is responsible for all administrative support services for the DMHC including human resources, labor relations, training, accounting, budgets, fiscal forecasting, facilities management, business services, contracts, procurement, organizational effectiveness and improvement, business continuity planning policies management, and strategic planning.
Under the direction of the Staff Services Manager I, Training Manager, the incumbent independently performs the more responsible and complex analytical assignments in the areas of training development, facilitation and implementation, learning management administration, logistical support, documenting policy, processes and procedures. The incumbent works directly with office chiefs, designated division contacts and internal and external stake holders to gather information and determine training needs; develops instructional sound training programs and facilitates training. The incumbent provides on-going review of training processes and procedures, reports findings and recommendations to improve effectiveness, efficiency, and customer satisfaction.
This position is eligible for a hybrid telework schedule under Government Code 14200. Under the Department of Managed Health Care's (DMHC) current hybrid telework policy, employees may be required to report in-person to the office two times per week and will be required to utilize a shared or "hotel" workspace. Employees may also be required to report in person more frequently as determined by management, which may include working at a DMHC designated headquarters and / or offsite events or locations. Employees must work from a location within California while employed at the DMHC.
Please let us know how you heard about this position by taking a brief survey : DMHC Recruitment Survey .
You will find additional information about the job in the Duty Statement .
Working Conditions
The DMHC utilizes a hybrid telework model to provide all employees with an avenue to telework while ensuring business and operational needs are met.
Remote-Centered employees are expected to maintain a safe and distraction free work environment at the approved alternate work location. Remote-Centered employees agree to adhere to the state telework policy, the DMHC's telework policy, and conditions cited in the Telework Agreement (STD 200).
Office-Centered employees are expected to maintain a dedicated workstation at a DMHC official worksite. Office-Centered employees are expected to work in a climate-controlled office or cubicle under artificial lighting.
Minimum Requirements You will find the Minimum Requirements in the Class Specification.
- ASSOCIATE GOVERNMENTAL PROGRAM ANALYST
Additional Documents
Position Details Job Code # :
JC-462932
Position #(s) : 409-611-5393-058
Working Title : Training Analyst
Classification :
ASSOCIATE GOVERNMENTAL PROGRAM ANALYST $5,855.00 - $7,327.00 A
of Positions : Work Location :
Sacramento County
Telework : Hybrid
Job Type : Permanent, Full Time
Department Information
The mission of the California Department of Managed Health Care (DMHC) is to protect consumers' health care rights and ensure a stable health care delivery system. The DMHC accomplishes its mission by ensuring the health care system works for consumers. The Department protects the health care rights of more than 29.8 million Californians by regulating health care service plans, assisting consumers through a consumer Help Center, educating consumers on their rights and responsibilities and preserving the financial stability of the managed health care system.
DMHC values diversity at all levels of the organization and is committed to fostering an environment in which employees from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. DMHC believes the diversity of our employees and their unique ideas inspire innovative solutions to further our mission. Join DMHC and help us improve the lives of all Californians.
If you are interested in learning about the Department of Managed Health Care (DMHC) culture from the perspective of someone like yourself, contact our Someone Like Me program. Within five business days of your request to participate in the Someone Like Me program, you will be matched with a DMHC employee with a similar background to discuss the DMHC's culture. This program is not part of, or in any way affiliated with the application or hiring process. Prospective employees must complete the application process on Cal Careers (e.g., submit your application within the specified timeframes on the job posting) to be considered for hire at the DMHC. None of the information you provide through the Someone Like Me program will be relayed to the Hiring Unit.
Department Website : Special Requirements
All applicants not currently employed by the DMHC will be subject to a pre-employment background investigation. The investigation will consist of fingerprinting and an inquiry to the California Department of Justice to disclose criminal records.
Any documents you submit for a job vacancy such as your State application, resume, cover letter, educational transcripts, etc. SHOULD NOT include ANY confidential information. Confidential information that should be excluded or removed from these documents include, but is not limited to, your Social Security Number (SSN), birthday, driver's license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver's license number will automatically be redacted upon submission. Possession of Minimum Qualifications will be verified prior to interview and / or appointment .
If you are using education to meet the minimum qualifications for this position, you MUST submit a copy of your college transcripts .
Unofficial transcripts may be accepted during the application process; however, submission of official transcripts may be required prior to appointment.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date : 1 / 23 / 2025
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and / or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination / Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below :
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to :
Department of Managed Health Care
DMHC Recruitment
Attn : Human Resource Office
980 9th Street, Suite 500
Sacramento , CA 95814
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at :
Department of Managed Health Care
DMHC Exams
Human Resource Office
980 9th Street, Suite 500
Sacramento , CA 95814
08 : 00 AM - 05 : 00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job :
A Statement of Qualifications (SOQ) is a MANDATORY requirement in order to apply for this position. A SOQ is a narrative discussion describing how the candidate's education, training, experience and skills meet the minimum and desirable qualifications for the position.
Please see section labeled "Statement of Qualifications" for further instructions.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate :
Willingness and ability to maintain a work environment free from discrimination or sexual harassment.
Benefits Benefit information can be found on the CalHR website and the CalPERS website.
Contact Information
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Department Website : Special Requirements
DMHC Recruitment
916) 322-8437
recruitment@dmhc.ca.gov
Hiring Unit Contact :
Monique Valdez
916) 327-5237
Monique.Valdez@dmhc.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact : EEO Office
916) 738-3394
EEO@dmhc.ca.gov
California Relay Service : 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Additional Application Instructions
To be considered for this vacancy, please complete all applicable fields on the application form, including a list or description of previous / current occupational experience in the duties performed section.
Electronic applications through your CalCareer account are highly recommended.
If you are unable to apply electronically through your CalCareer account, please mail or drop off a hard copy of your application packet. Please notate RPA : 24-141 and Job Control : JC-462932 on your application.
All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to clearly demonstrate how you meet the Minimum Qualifications for the position on your State Application (STD Form 678). The application should also clearly demonstrate the candidate's ability to meet the Desirable Qualifications identified in this job advertisement. The Classification Specification for Associate Governmental Program Analyst is located at the top of this Job Announcement Posting under Minimum Requirements.
Foreign Degrees or Transcripts - Applicants with foreign degrees or transcripts who wish to apply that coursework toward meeting the minimum qualifications of the classification must provide a transcript evaluation that indicates the number of units to which his / her foreign coursework is equivalent. DMHC accepts foreign transcript evaluations that are completed by one of the agencies approved by the California Commission on Teacher Credentialing .
PLEASE NOTE : If you are mailing your application, it must be postmarked by the final filing date. Hand delivered applications must be submitted no later than 4 : 30 p.m. on the final filing date. Applications slipped under the door at the Human Resources Office will be time stamped the following business day.
Statement of Qualifications Instructions
For your application to be considered, a Statement of Qualifications must be submitted.
The Statement of Qualifications must not exceed 2 pages; must be single spaced, 12 point font Arial, and respond to the following questions. Applications received without a Statement of Qualifications will not be scored.
1. What is your experience working in training and development? Include experience with ADDIE instructional design, learning management systems, delivery of instructor-led and virtual training including applications used.
2. Describe your experience and ability to coordinate assignments with multiple stakeholders, multitask, and meet strict deadlines.
3. Describe in detail your ability to communicate effectively, verbally and in writing, with all levels of staff and management, within and outside a department.
Applicants that do not submit a SOQ with their application packet will automatically be disqualified from consideration for this position. Cover letters, resumes and applications will not take the place of this document.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
