What are the responsibilities and job description for the Administrative Assistant III Concurrent Enrollment position at State of Colorado Job Opportunities?
Department Information
GJB-000535 03/25; Student Affairs
The faculty and staff at ACC are passionate about student success. All ACC employees participate as educators striving to create an accessible, inclusive environment that promotes success for students, employees, and the surrounding community. Why Work at ACC?
- Benefits- We offer a competitive benefits package, including: health coverage, retirement, paid time off, flexible spending accounts, life insurance, and more.
- Professional Development - We provide professional development and enrichment opportunities for our staff to help them grow personally and professionally through our Center for Professional Enrichment and Human Resources department.
- Tuition Reimbursement - To help our staff develop their skills, we offer a tuition reimbursement program good for courses taken at any of the Community College System colleges.
Note: Work schedule for this position will be Monday through Friday, 8:00 a.m. to 5:00 p.m. Flexibility in schedule may be required to meet department needs. Position will be required to travel to local high schools.
EMAIL ADDRESS: All correspondence regarding your status in the selection/examination process will be conducted via e-mail. Please include your current e-mail address on your application and set up your e-mail to accept messages from info@governmentjobs.com and 'cccs.edu' addresses. If you do not have an email address, then you will receive correspondence via US mail.
Description of Job
This position is responsible for the office administrative operations including the coordination of the enrollment and registration processes for concurrently enrolled students. In collaboration with the Associate Dean of Concurrent Enrollment, this position will exercise independent judgement, collaborate with the CE Team to develop initiatives and implement processes to facilitate course placement, college enrollment and registration. This position adheres to compliance requirements for the Concurrent Enrollment (CE) Program and guides the assessment of current programming and processes to strengthen student enrollment and success, improve the quality of services, and increase constituent connections. This position will support and serve the Concurrent Enrollment Department. The position will work closely with internal department staff, internal ACC staff, and external partners.
This position manages CE operations. Provides direct front-line service to students, parents, high school partners, faculty and staff in person, on the phone, and through email; determines customers’ needs and provides service as appropriate through immediate solution or transfer to the appropriate person or department. Supervises and manages overall CE office operations including daily functions of opening/closing CE office, frontline customer support, email and phone coverage, hourly employee office staffing and work execution, and all the support activities. Analyzes, reconciles, and tracks the department budget in conjunction with Associate Dean. Serves as purchasing authority for CE office and staff. Prepares fiscal forms and supporting documentation for department expenditures and coordinates payment processes. Creates and revises office procedures, office manuals, various databases, and tracking spreadsheets utilizing advanced skills in Microsoft Office applications. Coordinates department/CE meetings by scheduling, attending, taking, and distributing minutes in a timely manner.
This position supports and contributes to the CE student enrollment and registration processes by assisting students with admission applications, supporting CE staff with registration processes, and assisting with the coordination of high school CE course rosters and completion of the corresponding coding and registrations steps. Supports and contributes to the overall marketing and communications efforts of the Concurrent Enrollment Office. Updates and maintains the ACC CE webpage. Maintains a CE calendar of events and activities. Collaborates with other ACC departments, such as Admissions, Academic Advising, Records and Fiscal on events, processes and the calendar. Creates and maintains enrollment reports and high school profile sheets each semester.Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
This posting is only open to residents of the State of Colorado at the time of submitting your application.
Class Code & Classification Description: (New)
MINIMUM QUALIFICATIONS:
Experience Only: Three years of clerical experience as the primary function of the job which must include expertise with Microsoft Excel software. Successful candidate must have extensive computer knowledge and knowledge of correct English usage, spelling, and punctuation. In order to be considered for this position, your relevant experience must be documented on your application. Daily interaction with internal and external customers requires this position to possess excellent customer service skills. Must have experience and ability to work in a fast paced customer service environment, and ability to handle multiple tasks simultaneously while meeting targeted deadlines. Do not use "SEE RESUME" statements on application; your application must be completed in detail and clearly document your relevant work experience. (Part time experience will be pro-rated).
OR
Education and Experience: College, university or non-correspondence business school course work from an accredited institution in Business or similar field may substitute for the clerical experience on a year for year basis. You must submit a copy of your transcripts with your application in order to be considered. Please redact age-related information on your transcript.
Preferred Requirements: Please provide a detailed description on your application of your relevant work experience and document examples of your work in relation to the following: Work experience in higher education or a high school setting. Bilingual ability in English and Spanish helpful. Working knowledge of Banner or similar system. High level of speed and accuracy regarding data entry. High level of attention to detail (ability to check for typographical, grammatical and spelling errors, etc.). Excellent communication skills in person and on the telephone. Excellent written communication skills. Good organizational skills. Experience with problem solving processes. Understand and determine appropriate rules and regulations from various sources. Knowledge in extracting information from various reports. Ability to deal with a diverse population with discretion and tact.Necessary Special Requirements: Must submit to and successfully complete a preemployment background check as a condition of hire. Felony convictions or conviction of crimes of moral turpitude or convictions of misdemeanors related to job duties may disqualify you from consideration for this position. Should your background check reveal any charges and convictions, it is your responsibility to provide ACC Office of Human Resources with an official disposition of the charges. Must have the ability to handle lengthy phone calls while relaying a professional attitude under all working circumstances.
Appeal Rights:
An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director.
As an applicant directly affected by the results of the selection or comparative analysis process, you may file a written appeal with the State Personnel Director.
Review of the completed, signed and submitted appeal will be timely on the basis of written material submitted by you, using the official appeal form signed by you or your representative. This form must be completed and delivered to the State Personnel Board by email at dpa_state.personnelboard@state.co.us within ten (10) calendar days from your receipt of notice or acknowledgement of the Department’s action.
For further information on the Board Rules, you can refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov/board-rules.
Supplemental Information
This post may be used to fill one or more similar positions in the future.
ACC recognizes the importance of a workforce that is reflective of our diverse student community. As such, we are interested in selecting the best candidate from a diverse applicant pool.
Important Note To Applicants: Former employees of the Colorado Community College System or one of its 13 colleges, who were disciplinary terminated or resigned in lieu of termination, must disclose this information on your completed application.
Comparative Analysis Process: Your employment application will be used to rate your training and experience and to determine your rank among the candidates for this position. Other forms of testing may include eSkill, oral board, written, etc. subject to change based on number of qualified applicants. It is, therefore, very important to fill out the application completely and to give a detailed description of your education and work experience. Your application and attachments should address the described duties, minimum, and preferred qualifications. Be sure your application specifically addresses the requirements as listed in the Minimum Requirements section and that all required documents are included in the application packet (e.g. application, transcripts, licensure, supplemental questionnaire, etc.). Failure to include the required information by the application deadline will result in your rejection from consideration of the position.
Americans with Disabilities Act (ADA) Accommodations: Arapahoe Community College is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Angela Johnson, angela.johnson@arapahoe.edu, 303.797.5715.
Pregnant Worker’s Fairness Act: The Pregnant Worker’s Fairness Act allows applicants to request a reasonable accommodation for known limitations related to pregnancy, childbirth, or related medical conditions. If you require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to Angela Johnson, angela.johnson@arapahoe.edu, 303-797-5715.
Equal Opportunity Employer: The Colorado Community College System believes when all human qualities are regarded with dignity and respect and when everyone has access to the individualized support they need, all will have the opportunity to thrive. In all aspects of the employment process, decisions are made based on merit, competence, performance and business need without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, creed, ancestry, national origin, marital status, genetic information, military status, or any other protected status in accordance with applicable law. Our Accommodations and Non-Discrimination policies, plus other helpful information, can be found publicly at arapahoe.edu/legal.
Address Confidentiality Program: If you are covered by the Address Confidentiality Program as provided by Colorado Revised Statute (CRS) 24-21-201 through 24-21-214, please notify the Human Resources office or analyst listed on this announcement so that you are provided the appropriate time extension for notifications provided by U.S. Mail. The extension allowed under this program applies only to U.S. Mail notifications that include a deadline of 10 days or less.
For information regarding Arapahoe Community College Security, including crime statistics for the campus and surrounding area, please see the ACC Campus Police website under “Campus Safety”:https://www.arapahoe.edu/advising-support/student-support/campus-safety For a hard copy report, please contact the ACC Campus Police Department at 303.797.5800, Campus.Police@arapahoe.edu, or Room M2600 at 5900 South Santa Fe Drive, Littleton, Colorado 80120
FOR CURRENT OR FORMER EMPLOYEES OF THE STATE OF COLORADO:
Per the requirements of the Step Pay Program implemented on July 1, 2024, any State employee must be paid a rate that is equal to or greater than the appropriate step pay rate within their classification’s pay range based on completed years in their current class series as of June 30. All current and former State employees must ensure that your entire work history within the State Classified System, including at Institutions of Higher Education, is indicated in your application so that your time-in-series can be calculated accurately.
