Business Analyst - V (Hybrid)

Business Analyst - V (Hybrid)

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Business Analyst - V (Hybrid)

Salary

89,520.00 - $102,960.00 Annually

Location

Lakewood, CO

Job Type

Full Time

Job Number

TAA-03118-01.2025

Department

Department of Revenue

Division

Innovation, Strategy and Delivery-Business Innovation Group

Opening Date

02 / 03 / 2025

Closing Date

2 / 12 / 2025 5 : 00 PM Mountain

FLSA

Determined by Position

Type of Announcement

This position is open only to Colorado state residents.

FLSA Status

Exempt; position is not eligible for overtime compensation.

Department Contact Information

Abigail Quinones, HR Analyst abigail.quinones@state.co.us

Primary Physical Work Address

1881 Pierce St, Lakewood CO 80214- This position is currently tasked with performing work duties via flex-place (aka telework, work-from home arrangements) with as needed on-site visits with clients.

How To Apply

Please submit an online application for this position at Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

Description

Benefits

Questions

Department Information

The mission of the Colorado Department of Revenue (CDOR) is to become a trusted partner to every Coloradan to help them navigate the complexities of government so they can thrive. We are driven by our values of service, teamwork, accountability, integrity, and respect.

The vision of the department is to empower businesses and individuals through quality customer service, innovation, and collaboration. We celebrate diversity and support an equitable and inclusive culture. We embrace our differences because we believe this brings innovation to our work. For more exciting information about the Department of Revenue, please enjoy this brief video !

Helpful tips for applying :

Applying for a Job with the State of Colorado .

What Happens After You Apply. ()

Description of Job

TheInnovation Strategy Delivery (ISD) group employs standard software development life-cycle methodology and tools to facilitate the gathering of business requirements allowing business partners to meet successfully the initiatives set for DOR using the technology resources available.

As aBusiness Analyst, you will partner with members of the vendor development team and the Office of Information Technology (OIT) to design and implement changes to the platforms and solutions that meet the needs of CDOR and their stakeholders. The successful candidate will be able to research, analyze and use resources to solve complex requirements, while working independently. If you are detail oriented, can problem solve effectively and work well with varying personalities, then this job may be for you!

Primary Duties : Supervision

• Plan, prioritize, assign, analyze and monitor workflow, and maintain appropriate staffing levels and review progress to

ensure the quality and quantity of work meets standards and deadlines for deliverables to meet program goals and

objectives.

Establish work schedules, review and approve worktime and absences.

Resolve problems, performance issues, disputes, and informal grievances and initiate corrective action or recommend

discipline as needed.

Identify training and developmental needs, and provide training as needed.

Balance and adjust the workload in order to maintain service standards and expectations while training and coaching

staff as well as adapting and implementing changing initiatives or projects assigned by higher-level management.

Workload Management

Support the Delivery Manager by helping them analyze requests and assist with the backlog.

Delegate work assignments / SQRs to Business Analysts.

Through quality assurance reviews, ensure SQRs are correctly recorded and documented according to the process in

place.

Monitor daily staff performance and react to any deficiencies quickly to ensure workload productivity standards are met.

Report trending issues to management.

Provide advice and assistance on work techniques, best practices and subject matter expertise to BA's and

stakeholders.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Residency Requirement :

This posting is only open to residents of the State of Colorado at the time of submitting your application.

Class Code & Classification Description :

H1C5XXANALYST V ()

MINIMUM QUALIFICATIONS :

Experience Only :

Eight (8) years of relevant experience in accounting, analyzing business operations, analyzing functionality of systems for business solutions, gathering user requirements, delivering systems / software training, writing or mapping processes and / or user acceptance testing.

Education and Experience :

A combination of related education ( Business Analysis, Business Administration, Management Information Systems, Computer Science, Finance, Accounting) and / or relevant experience in an occupation related to the work assigned (as stated above) equal to eight (8) years.

NOTE : If submitting a transcript, certification or other relevant materials, candidates may redact information that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution.

Preferred Qualifications :

Experience in managing or leading a team in a high paced environment with strict deadlines

Current or prior state experience as a business analyst

Current or previous experience at a state government agency with accounting, tax accounting or GenTax

Additional years of experience with functional testing and facilitating user acceptance testing

Documenting user stories / business requirements

Facilitating User Acceptance Testing experience working in an Agile environment

Develops Test Scenarios

Experience supporting an existing software solution, including completing version upgrades

Proven ability to work as a team and accept supervision

Proven success organizing and tracking workload

Certification(s) International Institute of Business Analysis

Experience with facilitating meetings with stakeholders

Experience using Google Suite

Conditions of Employment with the CDOR :

Employees are in a position of public trust in the performance of their job duties and must operate in a manner that maintains the highest standards of honesty, integrity, and public confidence.

As a condition of employment with the CDOR, all personnel must file all necessary Colorado Individual Income Tax (CIIT) returns and pay tax obligations, therefore all employees must undergo a pre-employment evaluation of their tax records / accounts to ensure compliance with this policy. Final candidates must also complete a successful background investigation and reference check prior to appointment. Certain positions based on duties may require scheduled background investigations.

Minimum Qualification Screening

A Human Resources Analyst will only review the work experience / job duties sections of the online job application, to determine whether you meet the minimum qualifications for the position for which you are applying.Only complete applications submitted before the closing date of this announcement will be reviewed.

Applicants must meet the minimum qualifications to continue in the selection process for this position. Do not use "see resume" or "see attached" statements on your application.

Cover letters and resumes will not be accepted in lieu of the official State of Colorado online application. Part-time work experience will be prorated.

Recommended attachments : Resume, Cover letter (Optional if Manager is requesting them)

List your employment history starting with the most recent job, including part-time, temporary, and volunteer jobs. If more than one job was held with a given organization, list each job held as a separate period of employment.

Information must be accurate, including dates of employment. If it is found that information provided is falsified, you will not be considered for a job with the State of Colorado and / or may be removed from a job after hire.

The eligible list established from this posting may be used to fill additional vacancies.

Email Address :

All correspondence regarding your status in the selection / examination process will be conducted via email. Please set up your e-mail to accept messages from "state.co.us" and "info@governmentjobs.com" addresses. It is your responsibility to ensure that your email will accept these notices and / or review your junk mail and spam filtered email.

If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

Appeal Rights :

An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director.

As an applicant directly affected by the results of the selection or comparative analysis process, you may file a written appeal with the State Personnel Director.

Review of the completed, signed and submitted appeal will be timely on the basis of written material submitted by you, using the official appeal form signed by you or your representative. This form must be completed and delivered to the State Personnel Board by email at dpa_state.personnelboard@state.co.us within ten (10) calendar days from your receipt of notice or acknowledgement of the Department’s action.

For further information on the Board Rules, you can refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov / board-rules .

Supplemental Information

Equity, Diversity, and Inclusion Compliance

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

The Colorado Department of Revenue is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and / or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA inbox,dor_ohr@state.co.us.

We are committed to building work environments that are inclusive and reflect our communities and the diverse talents of all people. We strongly encourage candidates from all backgrounds and abilities to apply.

If not applying online, submit application to :

If you are not able to submit an online application, a paper application is available at this link : PDF State Paper Application () (Download PDF reader). Paper applications must be received via email to dor_ohr@state.co.us by the closing date and time of the application period listed on this announcement.

Methods of Appointment :

Appointment to the vacancy or vacancies represented by this announcement is expected to be from the eligible list created. However, at the discretion of the appointing authority, the position(s) may be filled by another method of appointment for a valid articulated business reason.

Step Pay Program :

Per the requirements of the Step Pay Program, any former or current State employee must be paid a rate that is equal to or greater than the appropriate step pay rate within their classification's pay range based on completed years in their current class series.

The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information : www.colorado.gov / pacific / dhr / benefits

Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.

Describe your experience in Accounting, Tax Accounting or GenTax? If none, please indicate by N / A.

Describe your experience managing customer relationships, expectations, and communications to keep others up to date on project results

Please briefly describe your experience working and managing teams in an Agile / Scrum environment. Include mm / yy -mm / yy.

Please provide any additional information you would like for the Department to to know in regards to the listed "Preferred Qualifications" in the announcement.

CDOR - The salary for this position is typically $89,520-$102,960 annually. Are you willing to accept this salary? Marking "no" may result in removal from consideration.

CDOR - Are you aware of anyone with whom you have a personal relationship (including, but not limited to, any family members or those you or a family member have an intimate relationship with) currently employed with DOR? If yes, please provide the name of the employee and the Division they work in. Per DOR Policy OHR-006, family includes spouse, partner, child, parent, sibling, grandparent, grandchild, aunt, uncle, niece, nephew, or cousin, including those related by marriage, civil union, common law, blood, adoption or foster care.

Required Question

Employer

State of Colorado

Address

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the "Printer" icon located above the job title

Location varies by announcement, Colorado,

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Salary : $89,520 - $102,960