Quality Assurance Specialist & Project Coordinator

Salary : $70,140.00 - $112,236.00 Annually

Location : Lakewood, CO

Job Type : Full Time

Job Number : RAA DCJ 649 2 / 2025

Department : Department of Public Safety

Division : Division of Criminal Justice

Opening Date : 02 / 04 / 2025

Closing Date : 2 / 14 / 2025 11 : 59 PM Mountain

FLSA : Determined by Position

Type of Announcement : This position is open only to Colorado state residents.

Primary Physical Work Address : 700 Kipling Street, Lakewood, CO 80215

FLSA Status : Exempt; position is not eligible for overtime compensation.

Department Contact Information : Stefania Chis, 720-498-1815, stefania.chis@state.co.us

Salary Note : Although the full salary range for this position is provided, appointments are typically made at or near the range minimum.

How To Apply : Please submit an online application for this position at https : / / www.governmentjobs.com / careers / colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

Department Information

This position is open only to Colorado residents.

A n eligible list established with this recruitment may be used to fill other similar positions within the Colorado Department of Public Safety in the next 12 months.

Our Mission - Engaged employees working together to safeguard lives and to provide diverse public safety services to local communities

Our Vision -Creating safer and more resilient communities across Colorado

Our Core Values -Unity, Honor, Service

CDPS commits to cultivating an equitable, diverse, and inclusive work environment. We ensure that we recruit, retain, and promote engaged employees. Our approach to diversity is simple - it's about embracing everyone! We strive to build and nurture a culture where inclusiveness is a reflex, not an initiative. Our strength is our promise to be inclusive with intentional strategies to welcome and uplift our employees to thrive - while building a more equitable workplace. CDPS is an equal opportunity employer. See our

At CDPS we nurture a centric culture driven by our commitment of creating a safer Colorado, an inclusive workplace where everyone can be their own authentic self. We model a culture of collaboration, support and growth to our employees. Our culture has public service focus, and we strive to provide innovative solutions and services to our fellow Coloradans!

Careers with a purpose :

If you are passionate about public safety service, and are eager to dedicate your career to serving Coloradans, this is the organization you want to join!

We are committed to providing public safety services to our fellow Coloradans in their times of greater needs such as : safety on our roads, preparing and mitigating environmental disasters, disaster recovery, combating crime, school safety, and victim recovery.

You'll have the opportunity to challenge yourself and acquire new capabilities to build a rewarding and fulfilling career while making a difference in our community!

When you join CDPS, you are joining a team of exceptional individuals and together you will be inspired, motivated and supported to become the best you can be.

Unmatched Benefits :

We highly value work life balance and offer excellent work-life programs, training and enriching professional development opportunities and a wide range of benefits.

• Medical and dental options are available for permanent employees and their dependents. We also offer short and long-term disability coverage, and life insurance that includes legal resources and discounts.
• State contribution into Health Savings Account when enrolled in HDHP.
• Job protected medical leave under the Family Medical Leave Act (FMLA) and the State of Colorado Family and Medical Leave Insurance Program (FAMLI).
• Paid medical leave benefits provided by the State of Colorado.
• Eligibility for hybrid or other flexible work arrangements based on the nature of the role.
• We offer unmatched retirement benefits including mandatory PERA Defined Benefit Plan or PERA Defined Contribution Plan, plus optional 401K and 457 plans. For information on mandatory employee salary deferral (in lieu of contribution to Social Security), visit Colorado PERA for details.
• CDPS provides generous time off including 11 paid holidays annually and accrued annual and sick leave and annual wellness days.
• The Employee Assistance Program (C-SEAP) is available in every region of the state. It is our effort to support the well-being of employees and the workplace. EAPs provide short-term counseling, referrals and resources, as well as training and organizational development services.
• Additional benefits offered include tuition reimbursement and reduced college tuition at CSU Global and DeVry University.
• Credit Union of Colorado membership eligibility.

Description of Job

About the Work Unit

The Office of Community Corrections (OCC) is statutorily authorized to provide funding, regulation, and technical assistance to community corrections providers and boards throughout the State of Colorado. CRS 17-27-108 requires the OCC to administer and execute all contracts with units of local government, community corrections boards, or nongovernmental agencies for the provision of community corrections programs and services. The statute also authorizes the OCC to establish, enforce, and audit compliance with professional standards for community corrections programs operated by units of local government or nongovernmental agencies. Colorado state statute also requires the OCC to provide technical assistance to community corrections boards, community corrections programs, and referring agencies in the interest of compliance and system improvement.

About the Job

This position oversees the corrective action process. This includes tracking corrective actions issued, working with boards and programs from issuance to closure, analyzing trend data, and identifying technical assistance or resource needs of the programs and boards. This position assists the audit and evaluation teams with field work when needed. This position supervises the community corrections boards' contract compliance, which includes ensuring compliance for reporting and contract requirements, and identifying technical assistance needs. This position manages the complaints and critical incident processes. This includes working with boards and programs from receipt to closure, analyzing trend data, and identifying technical assistance or resource needs of the programs and boards.

KEY RESPONSIBILITIES

This position designs and leads strategies, systems and processes for corrective action reports, resulting from audit and evaluation outcomes, from issuance to closure. This includes creating tracking methods for each corrective action issued; working with the community corrections boards and programs to assess areas of needed training or technical assistance; identifying and providing, or arranging for, the appropriate resources to meet those needs; holding the community corrections board or program accountable for meeting corrective action plans; and following each corrective action to closure. This position captures and analyzes corrective action trend data to assess statewide training and technical assistance needs. This requires some travel throughout the State of Colorado to provide technical assistance to boards and programs and confirmation of corrective action completion.

This position supervises the community corrections boards' compliance to their master contract and exhibits. This includes managing boards' annual reporting requirements; providing individual feedback to boards on their adherence to contract requirements; holding boards accountable for meeting their requirements; and identifying and providing, or arranging for, the appropriate resources to support boards when needed. Overseeing compliance also requires the development and implementation of a corrective action process that may be necessary for boards who do not meet contract requirements.

This position will assist the audit and evaluation teams with field work when required, serving as a support member of a formal team for the execution, adaptation and improvement of a formal evidence-based practices program evaluation process and the Colorado Community Corrections Standards program audit process for community corrections programs. This requires knowledge of evidence-based practices, Colorado Community Corrections Standards and effective evaluation / audit practices, as well as collecting feedback to make recommendations for continuous quality improvement. This position will also consult with the audit / evaluation team lead on identifying appropriate responses for non-compliance.

This position manages the complaints and critical incidents process. This includes monitoring receipt of a complaint or critical incident; communicating such receipt to the board and / or program; working with the community corrections boards and programs to assess areas of needed support, training or technical assistance; identifying and providing, or arranging for, the appropriate resources to meet those needs; holding the community corrections board or program accountable for addressing the complaint or critical incident in a timely manner; following up as necessary to ensure closure or completion of each complaint or critical incident; and analyzing complaint and critical incident trend data to identify statewide training and technical assistance needs. This position also oversees and ensures statutory reporting requirements for drug overdose and deaths.

This position utilizes project management skills to more efficiently and effectively manage current processes and identify opportunities to implement new and innovative solutions to fill gaps and inefficiencies. These efforts should support internal strategic plans, improve our accessibility for and relationships with stakeholders, and advance the community corrections system.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

NOTE : To be considered for this position, you must meet one of the following options for consideration.

MINIMUM QUALIFICATIONS :

Seven (7) years of performance auditing and / or contract compliance experience in community-based corrections or related field.

Bachelor's degree in any field and 3 (three) years of performance auditing and / or contract compliance experience in community-based corrections or related field.

REQUIRED COMPETENCIES

WORK ENVIRONMENT

CONDITIONS OF EMPLOYMENT

APPEAL RIGHTS

If you receive notice that you have been eliminated from consideration for the position, you may protest the action by filing an appeal with the State Personnel Board / State Personnel Director within 10 days from the date you receive notice of the elimination. Also, if you wish to challenge the selection and comparative analysis process, you may file an appeal with the State Personnel Board / State Personnel Director within 10 days from the receipt of notice or knowledge of the action you are challenging. Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director's Administrative Procedures, 4 CCR 801, for more information about the appeals process. The State Personnel Board Rules and Personnel Director's Administrative Procedures are available at A standard appeal form is available at : If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within 10 days of your receipt of notice or knowledge of the action : Colorado State Personnel Board / State Personnel Director, Attn : Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax : 303-866-5038. Phone : 303-866-3300. The ten-day deadline and these appeal procedures also apply to all charges of discrimination.

Supplemental Information

ARE YOU IN NEED OF AN ACCOMODATION?

If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to Human Resources at

EQUITY, DIVERSITY AND INCLUSION STATEMENT

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

Colorado Department of Public Safety is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and / or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our Human Resources department at

NOTIFICATIONS

All correspondence regarding your status in the selection / examination process will be via email. Include your current working email address on your application and check your email frequently as you could receive time sensitive correspondence regarding this position. We highly recommend that you set up your email to accept messages from "" and "" addresses. It is your responsibility to ensure that your email will accept these notices and / or review your junk mail and spam filtered email.

PLEASE READ CAREFULLY - RECRUITMENT TIMELINE INFORMATION

The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information :

Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.

This position requires moving in and out of many different roles (e.g. compliance accountability, technical assistance, auditing support), skillfully and sometimes suddenly. Describe a time when you balanced multiple and seemingly competing roles effectively. How did you go about changing between roles without disrupting your working relationships?

Tell us about an experience where you had to provide difficult feedback to someone regarding their performance or their internal processes. What challenged you in that situation? How did you go about addressing that challenge in order to provide honest and constructive feedback?

Positions within the Colorado Department of Public Safety require a comprehensive background examination including a fingerprint based criminal history check and polygraph. Are you willing to participate in this process as a condition of employment?

Community corrections programs are located throughout the state of Colorado in both urban and rural areas. This position's work requires statewide travel for up to a week at a time. Please tell us about your ability and interests in traveling throughout the state in order to perform the various duties of this role? Also, what challenges or opportunities does statewide travel present for you?

If you are a Colorado State employee, please provide your 997 ID number, and the department you are employed with.

I understand that employees of the Colorado Department of Public Safety contribute to the Colorado Public Employees Retirement Association (PERA) retirement benefit plan and do not contribute to Social Security.

Required Question

Salary : $70,140 - $112,236