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Behavioral Health Case Manager III

State of Delaware
Castle, DE Full Time
POSTED ON 2/14/2025
AVAILABLE BEFORE 5/9/2025

Summary Statement

A Behavioral Health Case Manager III leads, oversees, andparticipates in case management and eligibility determination work in abehavioral health or institutional setting, assisting individuals withdevelopmental disabilities, physical or mental illness or those struggling withaddiction, in meeting personal, social, health, emotional, or financial needsand achieving personal independence compatible with generally accepted norms.The role of this Behavioral Health Case Manager III is primarily to authorizespecialized care coordination services to children and their families. TheBehavioral Health Case Manager will also be collaborating with treatmentproviders to discuss the effectiveness of services for children adolescents.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, employees can complete job duties of a similar kind not specifically listed here.

This class is distinguished from a licensed Social Worker as employees do not perform the following duties : diagnose individuals for mental, emotional, behavioral, addictive, and / or developmental disorders and disabilities; perform related client assessment or evaluation; provide psychotherapeutic treatment; or develop and implement assessment-based treatment plans. An employee in this class may participate as a member of a multi-disciplinary team to implement behavioral health services or treatment plans in accordance with Delaware Code, Title 24.

  • Oversees the operation of a case management unit in a behavioral health or institutional setting by assigning, monitoring, and reviewing work of professional and paraprofessional staff, and providing on-the-job training, guidance, and direction.
  • Refers or assigns cases to the appropriate unit or staff for effective service delivery. Ensures quality of services provided by staff.
  • Provides consultation to staff to enable them to intervene in crisis situations or directly handles explosive situations.
  • Assists in analysis of operations, making recommendations with a view to improving division / department policy and procedures.
  • May maintain a caseload, providing guidance and related information to clients and families. Interviews clients, family members, or persons deemed necessary to obtain the most complete case history possible.
  • Participates as a member of a multi-disciplinary team to formulate or evaluate treatment plans.
  • Prepares narrative statistical and court reports, as necessary. May prepare application forms for benefits or services.
  • Provides consultative services to state and private agencies and may participate in community projects.
  • Uses automated information systems and computer software to research, review, evaluate, and report on health / human service data.
  • May supervise two or more merit full-time positions. The elements of supervision include performing the following on a regular and continuing basis : planning, assigning, reviewing, evaluating, coaching, training, disciplining, and recommending hire, termination, and promotion.
  • Communicates and interacts effectively with people across cultures, ranges of ability, genders, ethnicities, ages, and races.
  • Performs other related duties as required.

Job Requirements

JOB REQUIREMENTS for C / S Behavioral Health Case Manager III Applicants must have education, training and / or experience demonstrating competence in each of the following areas :

  • Possession of a Bachelor's degree or higher in Behavioral or Social Science or related field.
  • Three years' experience in case management which includes assessing, planning, developing, implementing, monitoring, and evaluating options and services to meet an individual's human service needs.
  • Three years' experience in providing clinical treatment, counseling or determining eligibility for services or benefits as part of a treatment team.
  • Six months' experience in interpreting laws, rules, regulations, standards, policies, and procedures.
  • Six months' experience in narrative report writing.
  • Additional Posting Information

    The State of Delaware recognizes the value of telework and flexible working schedules. This position is eligible for Telework and Alternative Work Schedules according to the State of Delaware’s . More information will be shared at the time of interview.

    Conditions of Hire

    Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S.

    This position is a classification organized under an exclusive bargaining representative (labor organization) that has been elected by employees as their representative for collective bargaining and other applicable terms and conditions of employment, in accordance with Title 29, Chapter 59 and Title 19, Chapter 13 and 16. This position is covered by a collective bargaining agreement based on its individual terms.

    Pre-employment Drug Testing : Upon a conditional offer, you must undergo pre-employment drug testing as part of the hiring process. Criminal background check : A satisfactory criminal background check is required as a condition of hire. The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.

    Salary : $27

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