What are the responsibilities and job description for the Tax Collection Manager position at State of Delaware?
Summary Statement
The Tax Collection Manager will have responsibility for a managing 5-6 supervisors, and a staff of 15 to 20. The Unit manages all functions necessary to account for funds collected and disbursed, accounting regarding interstate claims, and employer communications. The goal is to find a leader than can transform the unit into a customer centric organization providing excellent customer service, and to direct continual improvement for every business process the unit manages.
Essential Functions
Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.
- Confers with Attorneys, Corporate Officers and taxpayers in the interpretation of tax law liabilities.
- Develops and oversees the implementation of special Billing and Collection programs to enhance revenue gains for the Division.
- Designs procedures and changes for the enhancement of the computer system.
- Evaluates and approves abatements, corrections, assessments, write-offs, offers of compromise, uncollectible and tax warrants.
- Reviews complex cases in order to determine if tax law has been properly applied.
- Provides training on new computer systems, both in and outside of the bureau, and how they pertain to Billing and Collections system.
- Recruits, trains, supervises and evaluates the performance of subordinates.
- Determines capital expenditures to properly supply the bureau with adequate resources.
- Manages the integration of outside collection personnel into the bureau's phone power operations.
- Manages the enforced collection of business and personal taxes to include the account management and support services such as wage attachments, bank account seizures and seizure of personal property.
- Prepares and designs a variety of reports for submission to the Director, Deputy Director and Assistance Director concerning production, quality assurance systems, status of projects and computer program development and maintenance.
Job Requirements
JOB REQUIREMENTS for Tax Collection Manager
Applicants must have education, training and / or experience demonstrating competence in each of the following areas :
Additional Posting Information
The State of Delaware recognizes the value of telework and flexible working schedules. This position is eligible for Telework according to the State of Delaware’s . More information will be shared at the time of interview.
Conditions of Hire
Criminal background check : A satisfactory criminal background check is required as a condition of hire. The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.
Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S.
Benefits
Salary : $62,483 - $78,104
