What are the responsibilities and job description for the Unemployment Insurance Quality Control Auditor position at State of Delaware?
Summary Statement
A class incumbent investigates randomly selected claims to identify benefit errors and their causes so that corrective action can be taken.
Essential Functions
Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.
- Review agency records to determine compliance with applicable regulations.
- Perform audits of manual and computer payroll records to verify reported claimant quarterly wages, earnings, deferred compensation, taxable benefits and payroll deductions.
- Confer with employers or their representatives to discuss findings and respond to questions.
- Prepare written report on employer audit reviews and findings and responds to employer questions.
- Complete wage verification forms to determine if benefit payments were properly paid; compute over and underpayments and determine fraud or misinterpretation of unemployment regulations.
- Conduct sensitive, confidential interviews with claimants, educational institution staff, doctors, hospitals, public officials, various agencies to determine eligibility or disqualification issues and to verify job search activities.
- Complete all case review documents and prepares narrative statement of findings, citing legal bases for proper determination.
- Code case data; enter data into computer.
- Utilize system data bases to access necessary information to review cases.
- Attend appeal hearings on audited cases to testify as a witness.
Job Requirements
JOB REQUIREMENTS for Unemployment Insurance Quality Control Auditor
Applicants must have education, training and / or experience demonstrating competence in each of the following areas :
Conditions of Hire
Criminal background check : A satisfactory criminal background check is required as a condition of hire. The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire. This position is a classification organized under an exclusive bargaining representative (labor organization) that has been elected by employees as their representative for collective bargaining and other applicable terms and conditions of employment, in accordance with Title 29, Chapter 59 and Title 19, Chapter 13 and 16. This position is covered by a collective bargaining agreement based on its individual terms. Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S.
Benefits
Salary : $42,974
