GOVERNMENT OPERATIONS CONSULTANT II - 60053482

Requisition No: 825254 

Agency: Children and Families

Working Title: GOVERNMENT OPERATIONS CONSULTANT II - 60053482

 Pay Plan: Career Service

Position Number: 60053482 

Salary:  $40,255.81, in accordance with DCF salary policy 

Posting Closing Date: 03/31/2024 

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This is an Internal Agency opportunity.

Only current department employees are eligible to apply

 

Government Operations Consultant II

Department of Children and Families

 

THIS POSITION IS LOCATED AT THE DCF HEADQUARTERS IN TALLAHASSEE FLORIDA.

 

The Florida Department of Children and Families (DCF) is the state of Florida’s social services agency. The agency oversees services for child safety, fostering, adoption, domestic violence, adult protective services, refugees, homelessness, mental health, substance abuse, childcare providers, human trafficking, and public assistance. The agency’s mission is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

Within DCF, the Economic Self Sufficiency (ESS) Program helps to promote strong and economically self-sufficient communities by determining eligibility for food, cash and medical assistance for individuals and families on the road to economic recovery.

Under the ESS Program, the Office of Public Benefits Integrity (OPBI) is responsible for investigating public assistance fraud or misuse regarding the SNAP (Food Assistance), TANF (Cash Assistance), and Medicaid programs by individuals or merchants.

 

TO BE CONSIDERED FOR THIS POSITION RESPONSES TO THE QUALIFYING QUESTIONS ARE REQUIRED AND MUST BE VERIFIABLE BASED ON YOUR SUBMITTED APPLICATION.

*The requested information must be disclosed on the State of Florida Candidate Profile. It is not acceptable to write "see resume" on the Candidate Profile (application). *

 

Applicants must meet the minimum requirements to be hired for this position.

 

 

Government Operations Consultant II – 60053482 – ESS OPBI Benefit Recovery Program

 

 

MINIMUM QUALIFICATIONS:

• Must be a current Florida Department of Children and Families employee.
• Must not have any disciplinary actions taken in the past 12 months.

 

PREFERENCE WILL BE GIVEN TO:

• Candidates who are fluent in Spanish or Creole
• Candidates who have DCF Benefit Recovery experience
• Candidates who have ESS eligibility experience and policy knowledge

 

GOVERNMENT OPERATIONS CONSULTANT II - ESS Office of Public Benefits Integrity

This is a professional position in the Treasury Offset Program. It is classified as a Career Service position, working 40 hours per week, Monday through Friday 8:00 A.M. to 5:00 P.M. 

The incumbent will ensure the job duties and responsibilities are completed in a timely manner and with a high accuracy rate. It is important for the applicant to display a professional attitude and strong work ethic. 

Duties include assisting in fraud investigations and provides support in the recovery of funds lost due to waste, fraud, or abuse.

Incumbent is qualified to have specified personal information exempt from public record inspection per Florida Statute.

Incumbent is a member of the DCF D-SNAP Disaster Response team and, in that capacity, may be required on short notice to perform duties and travel in support of disaster relief. During such events, incumbent may be required to work more than 8 hours a day.

 

JOB DUTIES AND RESPONSIBILITIES:
This is a professional position in the Benefit Recovery (BR) Program of the Office of Public Benefits Integrity (OPBI) located within the Economic Self Sufficiency (ESS) Program. The individual in this position must have detailed knowledge of the Treasury Offset Program and must maintain a comprehensive and up to date working knowledge of the TOP policies and procedures.  The individual in this position will be required to request and test programming changes to in all related systems to run the TOP program.

Assigned duties include, but are not limited to the following:

 

• Handles all TOP related phone calls, correspondences, and inquiries from both internal and external clients.
• Coordinates all request and processing of TOP refunds within required time frames.
• Completes all TOP State/Federal Reviews within time frames.
• Completes all required daily, weekly, monthly, and quarterly TOP reports within required time frames.
• Reconciles the TOP balances in the in all related systems.
• Acts as a TOP liaison with the different Regions, other states, and federal agencies.
• Attend TOP meetings as a representative of the State of Florida as needed.
• Performs other related duties as assigned.

 

 

KNOWLEDGE, SKILLS, AND ABILITIES:

 

• Knowledge of the methods of data collection and analysis; basic management principles and practices.
• Ability to collect, evaluate and analyze data to develop alternative recommendations, solve problems, document workflow and other activities relating to the improvement of management practices; organize data into logical format for presentation in reports, documents, and other written materials; conduct fact-solving techniques; plan, organize and coordinate work assignments; establish and maintain effective working relationships with others.

 

TO BE CONSIDERED FOR THIS POSITION RESPONSES TO THE QUALIFYING QUESTION ARE REQUIRED AND MUST BE VERIFIABLE BASED ON YOUR SUBMITTED APPLICATION or RESUME.

**It is unacceptable to use the statement “See Resume” in place of entering work history information.**

 

Your People First Candidate Profile (application) must be completed in its entirety.

• Include supervisor names and phone numbers for all periods of employment.
• All previous DCF positions must be listed separately. Include the total years in each position along with all required duties.
• Account for and explain any gaps in employment so that the hiring process is not delayed.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
• It is unacceptable to use the statement “See Resume” in place of entering work history.

 

Additional Information/Requirements

• Incumbents may be expected to work during emergency situations or natural disasters.
• Incumbents are NOT eligible for telework. Incumbents will be required to report in the DCF Headqarters in Tallahassee, FL

 

DCF EMPLOYMENT DISCLOSURES

The Department of Children and Families is a tobacco-free environment.

US CITIZEN REQUIREMENT Only US citizens and lawfully authorized alien workers will be hired.

SELECTIVE SERVICE SYSTEM REGISTRATION All selected male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS).  Verification of Selective Service registration will be conducted prior to hire.  For more information, please visit the SSS website: http://www.sss.gov.

RETIREE NOTICE If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you required to repay all benefits received depending upon the date of your retirement.

DCF EMPLOYMENT DISCLOSURES

The Department of Children and Families is a tobacco-free environment.

US CITIZEN REQUIREMENT Only US citizens and lawfully authorized alien workers will be hired.
SELECTIVE SERVICE SYSTEM REGISTRATION All selected male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS).  Verification of Selective Service registration will be conducted prior to hire.  For more information, please visit the SSS website: http://www.sss.gov.
RETIREE NOTICE If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you required to repay all benefits received depending upon the date of your retirement.
BACKGROUND SCREENING It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S.  No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency.  Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.
BENEFIT RECOVERY SCREENING Candidates applying to positions in the Economic Self-Sufficiency Program will have a Benefit Recovery check completed to validate current or former public assistance case information before completing the hiring process.

 

If you experience problems applying online, please call the People First Service Center at (877) 562-7287.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement. 

Salary : $40,256