HEALTH SUPPORT SPECIALIST - 64069034

Requisition No: 843542 

Agency: Department of Health

Working Title: HEALTH SUPPORT SPECIALIST - 64069034

 Pay Plan: Career Service

Position Number: 64069034 

Salary:  $1298.47 - $1483.20 Biweekly 

Posting Closing Date: 01/17/2025 

Total Compensation Estimator Tool

FLORIDA DEPARTMENT OF HEALTH

 IN ORANGE COUNTY

JOB OPPORTUNITY ANNOUNCMENT

INTERNAL AGENCY APPOINTMENT

 

Class Title: Health Support Specialist

Position Number: 64069034

Base Salary: $1298.47-$1483.20 Biweekly

Location: 6101 Lake Ellenor Drive 

                 Orlando, FL 32809                        

DOH/Orange is a tobacco free agency.

Applicants accepted only from Department of Health employees, (includes OPS, Career Service, SES or SMS employees). Applicants will not be accepted from outside of the department.

 

**NOTE: All responses provided to the qualifying questions for this advertisement must be verifiable on your State of Florida, Employment Application. All questions will be verified and must be documented on your application for it to be considered valid. **

 

JOB DUTIES AND RESPONSIBILITIES:

This is a Health Support Specialist (HSS) position in the School Health Program working under the supervision of the Senior Community Health Nurse and/or the Community Health Nursing Supervisor.

 

Participates in Basic Health Screenings (i.e., vision, hearing, and growth and development) to Orange County Public Schools (OCPS) students throughout the school year and during community health outreach events as needed. Enters screening results gathered and services provided into the Health Management System (HMS) upon delivery. Ensures data collected is under the correct code. Ensures all basic health screening services are entered timely into HMS. Input of data into HMS is on-going.

 

Collects data from OCPS clinic staff periodically throughout the school year to assure delivery of Basic Health Screening results. Enters data gathered and services provided into the Health Management System (HMS) upon delivery. Ensures data collected is under the correct code according to the School Health Coding Manual. Ensures all basic health screening services are coded timely into HMS. Maintains, organizes, and coordinates data transfer between DOH-Orange School Health Program and Orange County Public Schools (OCPS). Performs various clerical and data management functions in the School Health Program. Knowledgeable of data collection and transfer methods. Enters and certifies daily activities in Employee Activity Record (EARS).

 

Participates in community outreach vaccination events through-out the year. Knowledgeable of Immunization Guidelines for schools. Ensures services provided are entered into HMS upon delivery. Ensures all services, record reviews and immunization follow up actions are coded correctly and timely into HMS. The incumbent provides support as needed at outreach/awareness and incident response events within the community to include mass immunization, emergency response activities, and community health engagements. Support may be required outside of normal business hours to accommodate community needs during evening and weekends hours.

 

Demonstrates good communication skills, while maintaining effective working relations and good rapport with DOH-Orange staff and OCPS representatives. Assigned duties require independent judgement, as well as the ability to multi-task, plan, organize and coordinate work efforts. Assigned duties require the ability to prioritize work, finish assignments, and review work for accuracy and quality.

 

Attends all meetings, mandatory trainings, and conferences as required. Ensures adheres to established policies and protocols. Actively participates in training and support of new-hire staff in the School Health Program.

 

Performs other related duties as required

KNOWLEDGE, SKILLS AND ABILITIES, INCLUDING UTILIZATION OF EQUIPMENT, REQUIRED FOR THE POSITION: 

Knowledge:

• Understanding of basic health screening procedures (vision, hearing, growth, and development).

• Familiarity with the Health Management System (HMS).

• Knowledge of health data coding and documentation standards.

• Awareness of confidentiality laws and HIPAA regulations.

 

Skills:

• Accurate data entry and documentation.

• Detail-oriented in coding and tracking results.

• Proficiency in using HMS or similar health data management systems.

• Time management to ensure timely data entry.

 

Abilities:

• Ability to perform health screenings effectively.

• Ability to follow coding guidelines and protocols.

• Ability to manage ongoing data input with minimal errors.

• Ability to identify and address discrepancies in data promptly.

Knowledge:

• In-depth knowledge of data collection and reporting methods.

• Familiarity with the School Health Coding Manual.

• Understanding of HMS functionality and reporting requirements.

• Knowledge of clerical and data management processes.

 

Skills:

• Proficiency in collecting, organizing, and analyzing health data.

• Strong organizational and coordination skills for data transfer.

• Competence in maintaining accurate records in HMS.

• Skilled in reviewing data for compliance with coding standards.

Abilities:

• Ability to coordinate effectively between school staff and health program teams.

• Ability to prioritize and manage multiple data tasks.

• Ability to ensure data accuracy and resolve errors efficiently.

• Ability to use independent judgment for data validation and reporting.

Knowledge:

• Familiarity with Immunization Guidelines for schools.

• Knowledge of public health outreach protocols and emergency response activities.

• Understanding of coding requirements for vaccination data in HMS.

Accurate and timely entry of immunization data.

• Flexibility to adjust to varying schedules and needs during events.

Abilities:

• Ability to provide support during outreach and emergency response activities.

• Ability to work flexible hours, including evenings and weekends.

• Ability to multitask and prioritize during high-demand events.

• Ability to follow immunization protocols and ensure compliance

Skills:

• Proficient in coordinating and supporting vaccination events.

• Strong interpersonal skills for community engagement.

Knowledge:

• Knowledge of effective communication strategies.

• Understanding of professional workplace etiquette.

• Familiarity with conflict resolution and problem-solving techniques.

 

Skills:

• Strong verbal and written communication skills.

• Ability to build and maintain positive working relationships.

• Skilled in providing clear instructions and feedback.

• Proficient in multitasking and organizing tasks efficiently.

Abilities:

• Ability to work collaboratively with diverse teams.

• Ability to independently prioritize tasks and manage deadlines.

• Ability to demonstrate good judgment and critical thinking.

• Ability to maintain rapport with staff and external stakeholders

Knowledge:

• Familiarity with organizational policies and protocols.

• Understanding of training and mentorship principles.

• Awareness of the importance of

continuous professional development.

Skills:

• Skilled in actively participating in team meetings and training sessions.

• Competence in mentoring and training new hires.

• Effective note-taking and knowledge sharing.

• Strong adherence to protocols and procedures.

Abilities:

• Ability to learn and apply new information from training.

• Ability to mentor and support new team members effectively.

• Ability to adapt to organizational changes and updates.

• Ability to ensure compliance with required policies and training.

Knowledge:

• General knowledge of health programs and services.

• Understanding of job flexibility and adaptability requirements.

Skills:

• Versatility in handling varied tasks.

• Problem-solving and decision-making skills.

• Adaptability to perform tasks outside primary responsibilities.

Abilities:

• Ability to remain flexible and support the team as needed.

• Ability to manage unexpected assignments effectively.

• Ability to maintain a positive attitude in dynamic situations.

• Ability to contribute to overall program success.

 

Minimum Qualifications:

• 1 year or more years’ experience working as an employee for the DOH-Orange County.
• A certification as a CNA, CMA, or min. 1 year community health experience.
• A valid FL driver’s license or state identification card OR a valid driver’s license from another state (you will be required to get a FL driver license within 30 days of hire).
• Must travel in the field at various public and private schools throughout Orange County.  In absence of a county vehicle, must have access to personal transportation.
• Willing to work before, during, and/or beyond normal work hours or days in the event of an emergency. This may include working in a special needs or Red Cross shelter, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural. Emergency duties may also include in-state and/or out-of-state deployment. 
• Current Florida Department of Health Employee

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

 

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

 

Work Location:6101 Lake Ellenor Drive Orlando, FL 32809

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits
• Nine paid holidays and one Personal Holiday each year
• State Group Insurance coverage options, including health, life, dental, vision, and other     supplemental insurance options
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com)

• Flexible Spending Accounts
• Tuition waivers
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

 

Please be advised:

 

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

 

This position requires a security background check and/or drug screening and participation in direct deposit. A background screening will be completed on each applicant selected for a position designated as "sensitive" and a drug test will be conducted on each applicant selected for positions designated as "safety sensitive" in accordance with department policies (Background Screening DOHP 60-5-08 and Drug Free Workplace DOHP 60-9-99). . Any misrepresentations or omissions will disqualify you from employment consideration.

Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov.

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility. Incumbent may be required to perform emergency duty before, during and/or beyond normal business hours and/or days. We request that all applications be completed online with People First. No faxed or mailed applications will be accepted by the agency. Applicants will be contacted directly if selected for an interview.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Departments VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

 

This position requires a security background check and/or drug screening and participation in direct deposit. A background screening will be completed on each applicant selected for a position designated as "sensitive" and a drug test will be conducted on each applicant selected for positions designated as "safety sensitive" in accordance with department policies (Background Screening DOHP 60-5-08 and Drug Free Workplace DOHP 60-9-99). Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov.

 

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement. 

Salary : $1,298 - $1,483