OPERATIONS & MGMT CONSULTANT II - SES - 60033458

Requisition No: 850673

Agency: Children and Families

Working Title: OPERATIONS & MGMT CONSULTANT II - SES - 60033458

Pay Plan: SES

Position Number: 60033458

Salary: $44,060.11 - $80,000.00 Annually

Posting Closing Date: 04/17/2025

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The Florida Department of Children and Families (DCF) isthe state of Florida’s social services agency. The agency oversees services for child safety, fostering, adoption, domestic violence, adult protective services, refugees, homelessness, mental health, substance abuse, childcare providers, human trafficking and public assistance. The agency’s mission is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

Within DCF, the Substance Abuse and Mental Health (SAMH) Program office is recognized as the single state authority for substance abuse and mental health services. The Office of SAMH is statutorily responsible for the planning, evaluation, and implementation of a comprehensive statewide system of care for the prevention, treatment, and recovery of children and adults with serious mental illnesses or substance use disorders.

North Florida Evaluation and Treatment Center (NFETC) is a 216 bed, all male, forensic, mental health rehabilitation facility. The Center is located in northeast Gainesville, Florida on 639 picturesque acres with regular sightings of deer, turkey and other wildlife. NFETC employs a variety of entry level to leadership positions including food service, maintenance, direct care, nurses, counselors, rehab therapists, medical doctors, security, psychiatrists, and psychologists.

NORTH FLORIDA EVALUATION AND TREATMENT FACILITY IS A TOBACCO FREE FACILITY.

TO BE CONSIDERED FOR THIS POSITION RESPONSES TO THE QUALIFYING QUESTIONS ARE REQUIRED AND MUST BE VERIFIABLE BASED ON YOUR SUBMITTED APPLICATION.

This is a highly responsible and professional position that will serve as an Operations & Management Consultant II- SES. This position will collaborate with each section within the state facilities and be required to use independent judgement, take initiative in carrying out duties and responsibilities and should be extraordinarily detail oriented.

Specific Duties And Responsibilities Include

• Ensures that the COC and Medical Records Department is in adherence with DCF CFOPs, Florida Statutes to include FS 916 and pertinent administrative code. Responsible for regular review and updating of departmental policies and processes to ensure they are in alignment with DCF Operating procedures. Recommends, develops, and implements policies and procedures pertaining to all key processes within Continuity of Care and Medical Records including day-to-day operations of service areas and professional services designed to reduce the length of stay for the patients. Ensures employees are trained on new procedures, and monitors for and compliance so that management systems are consistently and appropriately implemented to support management excellence and cost efficiency. Tracks discharge progress via resident database for pre discharge and discharge status.
• Supervises employees and processes pertaining to pre-admission screening, intake tasks, discharge coordination and medical information services at a forensic mental health treatment facility providing court ordered services to individuals through the authority of Florida Statue 916. This position is responsible for communicating with, motivating, training and evaluating employees; is responsible for tracking, auditing and reporting on the quality of employee work products/processes. Performs all required human resource tasks for employees and evaluates employees against established standards and takes appropriate actions when necessary (i.e. recognition, reward, corrective action, etc.
• Adhere to contemporary standards of strategic planning and continuous quality improvement, with a focus of optimizing efficiency and safety, as evidenced by procedures and performance data. Coordinates placement of residents to a less restrictive setting. Develops all conditional release plans, with the involvement of the court system and the community mental health providers. Testifies at conditional release hearings, as indicated, regarding discharge arrangements. Coordinates face to face, telephone screenings and site visits with community placements and programs for forensic individuals who are recommended for conditional release. Coordinates and tracks benefits process for individuals recommended for conditional release. Coordinates referral for circuit transfer between circuits with Managing Entities and forensic specialists. Notifies families of current discharge plans and counsels about conditional release discharge process.
• Participates in required leadership processes and meetings. Runs the Utilization Management Team and Length of Stay meeting. Tracks and reports on discharge barriers and length of stay of patients with the goal of improving the efficiency of throughput while maintaining safety and quality of care.
• Coordinates referral process for the Sexually Violent Predator Program for all NGI individuals recommended for conditional release and monitors SVPP determination. Coordinates the processing of criminal histories for SVPP through the National Crime Information Center for referral of residents adjudicated not guilty by reason of insanity (NGI
• Serves as primary contact for all external stakeholders and partners on issues relating to admission screening, admissions and discharges. Schedules and oversees visits of forensic case managers. Provides key coordination role with community providers and stakeholders, allowing for exchange with all providers in communities for which NFETC serves as provider of state mental health treatment beds. Coordinates circuit specific meetings to review cases with significant barriers to a timely discharge. Maintain appropriate relationships with advocates, protective services, and patient families and significant others. Establish and maintain relationships with the community which promotes a positive public service image.
• Assists individuals in applying for SSA, SSDI, SSI and other benefits programs. Schedule appointments and completes application process as needed. Coordinates information for benefits determination. Assess individuals, in resolving benefits related issues or problems. Serves as liaison to the Social Security Administration, community providers, and others as a single point of contact for benefits information. Maintain excel spreadsheet daily for up-to-date benefits information on each individual. Monitor need for redeterminations or re-applications. Provides monthly reports and other analyses as required for all benefit programs. Identify eligibility for Medicare programs and other supplemental programs. Discuss available programs with individuals, social workers, guardians, and/or family members for approval before applying. Monitor need for re-determination and reapplications for determinations. Verify accuracy of information on social security card applications and further process for completion of request. Occasional travel to SSA for immigrant status individuals.
• Coordinates placement of residents to a less restrictive setting. Develops all conditional release plans, with the involvement of the court system and the community mental health providers. Testifies at conditional release hearings, as indicated, regarding discharge arrangements. Coordinates face to face, telephone screenings and site visits with community placements and programs for forensic individuals who are recommended for conditional release. Coordinates and tracks benefits process for individuals recommended for conditional release. Coordinates referral for circuit transfer between circuits with Managing Entities and forensic specialists. Notifies families of current discharge plans and counsels about conditional release discharge process. Tracks discharge progress via resident database for pre discharge and discharge status.
• Performs other related duties as assigned.
  
  

Required

Knowledge, Skills and Abilities required for the position:

• Knowledge of the methods of data collection and analysis.
• Knowledge of basic management principles and practices.
• Ability to collect, evaluate and analyze data to develop alternative recommendations, solve problems, document work flow and other activities relating to the improvement of operational and management practices.
• Ability to organize data into logical format for presentation in reports, documents and other written materials.
• Ability to conduct fact-finding research.
• Ability to utilize problem-solving techniques.
• Ability to work independently.
• Ability to understand and apply applicable rules, regulations, policies and procedures relating to operational and management analysis activities.
• Ability to plan, organize and coordinate work assignments.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.
  
  

Minimum Qualifications

• Bachelor’s degree from an accredited college or university and two years of management experience systems analysis, management analysis, program planning, program research, program evaluation, engineering or administrative work.
• Two years of experience in social work, case management, counseling or mental health field.
• Master’s degree from an accredited college or university as described can substitute for one year of the required experience.
• Professional experience as described above can substitute on a year-for-year basis for the required college education.
  
  

Benefits

Benefits of Working for the State of Florida:

• Health insurance
• Life insurance; $25,000 policy is free plus option to purchase additional life insurance
• Dental, vision and supplemental insurance
• Retirement plan options, including employer contributions
• (For more information, please click www.myfrs.com );
• Nine paid holidays and one Personal Holiday each year;
• Flexible Spending Accounts;
• Opportunities for career advancement;
• Tuition waiver for public college courses;
• And more!
  

For a more complete list of benefits, visit www.mybenefits.myflorida.com .

DCF EMPLOYMENT DISCLOSURES

US CITIZEN REQUIREMENT Only US citizens and lawfully authorized alien workers will be hired.

SELECTIVE SERVICE SYSTEM REGISTRATION All selected male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS). Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website: http://www.sss.gov .

RETIREE NOTICE If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you required to repay all benefits received depending upon the date of your retirement.

BACKGROUND SCREENING It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.