GENERAL PROFESSIONAL IV (TAXATION BUSINESS ANALYST) - DOWNTOWN, OAHU

Salary : See Position Description

Location : Island of Oahu

Job Type : Various

Job Number : 24-0368

Department : Taxation

Opening Date : 08 / 14 / 2024

Closing Date : Continuous

Max Number of Applicants : 20

Recruitment Information

Recruitment Number 24-0368 - The cu rrent vacancy positions are permanent full-time positions.

THIS JOB POSTING WILL REMAIN OPEN UNTIL 20 APPLICATIONS ARE RECEIVED.

PLEASE APPLY IMMEDIATELY AS THIS RECRUITMENT MAY CLOSE AT ANY TIME.

Salary : $5,258 to $6,399 per month (SR-22, Step D to I)

Note : Hiring rates will be based on availability of funds, the applicant's qualifications, and other relevant factors.

Duties Summary

The General Professional IV independently performs complex professional work which involves considerable research and analysis of a variety of issues, identification of various options and recommendation of the most viable solution.

These positions are located within the Department of Taxation (TAX), Director's Office, System Administrative Office. The System Administrative Office is responsible for providing support in the analysis and evaluation of information systems as they relate to departmental business needs. The purpose of these positions is to operate as a business analyst responsible for analyzing the business processes and working with functional program users and information system developers to ensure that departmental IT projects support the needs of T AX programs.

Duties and responsibilities of these positions include analyzing and recommending improvements to applications to increase system capabilities, correct errors, increase system efficiency, and satisfy changes in federal or State reporting requirements; identifying system problems, determining solutions, and developing specifications for its resolution and implementation; participating with the development of business requirements and processes to ensure compliance with all applicable laws, rules, and procedures; designing, writing, testing, and documenting testing of systems; collaborating with developers in the design and testing of systems to ensure that business requirements are met; and working with users, taxpayers, and stakeholders to provide ongoing system support, among other things; and performing other related duties as assigned .

Minimum Qualification Requirements

To qualify, you must meet all of the following requirements :

Legal Authorization to Work : The State of Hawaii requires all persons seeking employment with the government of the State shall be citizens, nationals, or permanent resident aliens of the United States, or eligible under federal law for unrestricted employment in the United States.

Basic Education : Bachelor's degree from an accredited four-year college or university.

General Experience : One (1) year of responsible professional work experience which required a high degree of analytical skill. Such experience must have involved gathering, evaluating and analyzing facts and other pertinent information required to resolve problems and / or to determine and recommend appropriate courses of action; demonstrated the ability to elicit information orally and in writing; reading, comprehending, interpreting and evaluating technical subjects, analysis or proposals; and applying problem solving methods and techniques, such as defining and analyzing problems, identifying alternative courses of action, using judgment in determining appropriate alternatives; and preparing clear and concise written reports and recommendations for action.

The experience must have been comparable to the General Professional III in the State service and must have provided the knowledge, skills and abilities required to perform the duties and responsibilities of the position to be filled.

The General Professional III independently performs moderately complex professional work which involves performing research and analysis in order to identify problems and recommend appropriate solutions in accordance with established policies, procedures, standards, guidelines, techniques and methods.

Selective Certification Requirement (Taxation Business Analyst Experience) : In order to effectively perform the duties and responsibilities of these positions, applicants must possess demonstrated knowledge of tax applications and tax filing systems as well as the principles, practices, and methods pertinent to tax and system administration. Applicants must also possess the ability to interpret, understand, and explain tax filing and payment processes; apply analytical methods and techniques in resolving tax filing issues; gather, analyze, and draw sound conclusions from available data and information; work effectively and cooperatively in a team environment; communicate effectively orally and in writing; and recognize the need for new or amended tax forms, rules, regulations, or policies.

Therefore, certification of eligible applicants shall be restricted to only those who meet the minimum qualification requirements for the class, General Professional IV, and whose professional work experience included at least one (1) year which demonstrated possession of the knowledge and abilities described above.

Such Taxation Business Analyst Experience may have been gained concurrently with, or in a separate capacity from, the aforementioned General Experience.

Supervisory Aptitude : Supervisory aptitude rather than actual supervisory experience may be accepted. This requirement will be considered to have been met when there is strong affirmative evidence of the necessary supervisory abilities and / or potential.

Substitution Allowed : Relevant substitution as described in the Minimum Qualification Requirements, will apply.

This does not apply for the professional Taxation Business Analyst Experience.

The information provided above represents a summary of the complete Minimum Qualification Requirements . To view the Requirements in their entirety, please CLICK HERE .

02006 : 020612 : 13 : AS

Other Information

The State of Hawai'i complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you require reasonable accommodations in completing an application, any pre-employment testing, or otherwise participating in the selection process, please call 808-587-0936 for assistance.

PUBLIC SERVICE LOAN FORGIVENESS (PSLF) PROGRAM

The PSLF Program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. To qualify, the individual must have made 120 qualifying payments while employed by a qualifying employer. For more information, please click :

ELECTRONIC NOTIFICATION TO APPLICANTS

The Department of Human Resources Development (HRD) will use electronic mail (email) to notify applicants of important information relating to the status and processing of their applications as part of our ongoing efforts to increase operational efficiency, promote the conservation of green resources, and minimize delays and costs.

Please ensure that the email address and contact information you provide is current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our emails or fail to check your email-box in a timely manner. In addition, please be aware that you may no longer receive notification about applications submitted if you choose to disable the Job Application Emails feature in your Account Settings.

TESTING INFORMATION

The examination for this recruitment will be conducted on an unassembled basis where the examination score is based on an evaluation and rating of your education and experience. It is therefore important that your employment application provide a clear and detailed description of the duties and responsibilities of each position you held.

In-person interviews and / or further testing in Hawaii may be required at the discretion of the hiring agency. If in-person interviews and / or further testing is a requirement, applicants who meet the minimum qualification requirements and are referred to the vacancy must be available to participate in person and at their own expense in this required phase of the selection process.

Applicants are encouraged to submit their applications as soon as possible. In addition to employment availability and score, the referral of qualified applicants may be based upon other factors including date of receipt of application.

CLICK HERE for Important Information about Equal Employment Opportunity, the Merit Civil Service System, Citizenship and other requirements, Reasonable Accommodation, Veterans Preference, Examination Requirements, and the State Recruiting Office's Levels of Review.

YOUR JOB BENEFITS WITH THE STATE OF HAWAI'I

The State of Hawaii offers its employees who are members of the civil service a range of benefits. Some benefits are offered as a result of collective bargaining agreements and changes may occur.

A summary of these benefits, which is based on full-time employment, is listed below.

Note : Benefits for NON-CIVIL SERVICE appointments will be provided by the hiring department at the time of interview.

With Civil Service modernization, effective July 1, 2002, employees appointed to temporary positions may also gain membership in the civil service upon satisfactory completion of an initial probation period of at least six months. As a temporary member of the civil service, you will be eligible to apply for promotion and transfer opportunities to permanent as well as other temporary positions. You may also enjoy other rights and benefits afforded to members of the civil service, with the exception of return rights and placement rights associated with a reduction-in-force of a permanent member of the civil service.

Paid Holidays

You may be eligible for 13 paid holidays each year; 14 holidays during an election year.

Paid Vacation

You may earn vacation leave at a rate that other employers find tough to match - 21 days each full year from the FIRST year of employment. This compares to an average of 10 days offered by private companies. You may accumulate up to a total of 90 days (720 hours) of vacation.

Paid Sick Leave

You may earn sick leave at the same rate as vacation - 21 days per year from the FIRST year, and there is no limit on the amount you can accumulate. Expectant mothers may also use sick leave for pre-natal or post-natal check-ups or any illness related to pregnancy. Plus, unused accumulated sick leave may eventually be used to increase your retirement benefits in certain situations.

Other Leaves

Reasonable time off with pay may be provided for jury or witness duty, a death in the family, some military duty, and donation to the Blood Bank. Leave sharing donations may be granted to eligible employees who have serious personal illnesses or injuries or need to care for a seriously ill or injured family member. Various leaves without pay may also be granted with full re-employment rights.

Health Insurance

The State pays a part of the premiums for each employee's enrollment in a State sponsored Medical, Drug, Vision, and Dental Plan. For more information, visit the Employer Union Trust Fund website www.eutf.hawaii.gov for coverage and options.

Group Life Insurance

The State provides a free life insurance policy for employees.

Retirement Plan

The State contributes to a retirement plan for eligible employees. Generally, employees under the Hybrid Plan with 10 years of credited service and who have reached 65 years of age or have 30 years of credited service and have reached 60 years of age may retire and receive benefits. To find out more about the options you have, go to

Premium Conversion Plan

Participating employees may increase their take-home pay by having the State deduct the cost of health care premiums before payroll taxes are withheld.

Flexible Spending Accounts

Eligible employees can reduce their federal and state income taxes and social security taxes through a tax-savings benefit program called Island Flex. This program allows employees to set aside money from their paychecks to pay for out-of-pocket health care expenses and eligible dependent care expenses on a BEFORE-TAX basis.

Transportation Benefits

Participating employees may increase their take-home pay by having the State deduct qualified transportation expenses (i.e. eligible parking fees, monthly bus passes for TheBus, fare coupons for The Handi-Van, Vanpool Hawaii participation fee, etc.) through pre-tax payroll deductions.

Deferred Compensation

The State offers employees a voluntary pre-tax retirement savings plan designed to give employees a tax break today and an opportunity to build a retirement nest egg through voluntary payroll deductions. Several types of investment options are available.

Temporary Disability Insurance

Qualified employees may be eligible to receive benefits for a disability caused by a non-work related injury or illness under this program.

Social Security

As an employer, the State also contributes to an employee's social security account.

Promotions & Transfers

For employees with membership in the civil service, the State offers promotion and transfer opportunities throughout the State Executive Branch.

Training & Continuing Education

The State supports developmental activities related to an employee's work. In many departments there are numerous in-service training opportunities available. Sabbatical leaves with pay are available for qualified employees.

Travel Expenses

The State may pay for certain business related travel expenses including mileage reimbursement for use of a personal car during work, airfare, meals and lodging expenses for trips to neighbor islands or out of state.

Incentive & Service Awards

The State has a program that recognizes employees for their years of service and provides cash awards for their superior accomplishments and other contributions that improve State operations.

Union & Collective Bargaining

Employees have the right to join the union for collective bargaining with the State and employee representation. Some employee unions provide discounts, insurance and other opportunities. Employees may also decide not to join a union, however, employees are required to pay union service fees unless the employee's job is excluded from collective bargaining.

The above information is solely intended as a summary of the benefits available to State of Hawaii employees and is subject to change. Whether or not you are entitled to a particular benefit will depend on your specific appointment and employment status (included, excluded, exempt, non-exempt). Please refer to the appropriate collective bargaining agreement or executive order and all applicable laws, rules, policies, or plan documents for further details. Nothing herein shall be deemed as creating an employment contract, promise of employment, promise of continued employment, or obligation of any kind on the part of the State of Hawaii.

CLICK HERE for more information on the State of Hawaii's Benefits At-A-Glance.

The State of Hawaii is an Equal Opportunity Employer

Revised 01 / 13

RECRUITMENT SURVEY (MANDATORY) Completion of this survey is mandatory. You must select one option; multiple selections permitted. The information you provide will be used to improve our recruitment efforts. We appreciate your cooperation.

What led you to explore career opportunities with the State of Hawaii?

• State Recruiting Office
• Job Announcement Posting (Visit to the State Recruiting Office or Workforce Development Office)
• Job Fairs
• Consolidated Theatres
• TheBus
• Shopping Mall Advertisements
• Print Advertisements
• Word of Mouth (State of Hawaii Employee, Speaker at a Presentation, School Counselor, etc.)
• Army Partnership for Youth Success (PaYS)
• SkillBridge Program
• LinkedIn
• Facebook, Twitter, Instagram, etc.
• Governmentjobs.com
• Internships
• Other

APPLICANT'S ACKNOWLEDGMENT - REQUIRED SUPPLEMENTAL QUESTIONS.

The responses you provide to these Supplemental Questions will be used in combination with your application to determine whether you meet the qualification requirements and / or your final score. Failure to provide detailed and complete information may result in your application being rejected or your receiving a lower score. Please do not submit a resume in lieu of completing the Supplemental Questions. A response of "see resume" or "see application" will deem your application incomplete.

You must submit verification (e.g., copies of official transcripts or diploma as directed below) in order to receive credit for education. In general, proof of education downloaded from and / or submitted through the internet will not be accepted. Education obtained outside the United States must be comparable to education earned at an accredited school in the United States. We also reserve the right to request further information about your academic program, evidence of comparability, or an original transcript.

To receive credit for substitute, temporary assignment, or volunteer experience, applicants must submit an official letter of verification. The letter should include the job title, employment dates, number of hours worked, a description of the professional duties performed, and a contact name and phone number.

Any information you submit may be verified. Supporting documents must be either electronically attached to your application or submitted to our office at : State of Hawaii Department of Human Resources Development, 235 South Beretania Street 11th Floor, Honolulu, Hawaii 96813. Documents should be identified by job title and recruitment number.

APPLICANT'S ACKNOWLEDGMENT (Continued)

Applicants must meet all the requirements for the position they are seeking as of the date of the application, unless otherwise specified.

In general, concurrent experiences and / or education will not be double credited unless otherwise specified. Your possession of the required amount of experience will not in and of itself be accepted as proof of qualification for the position. The overall paid or unpaid experience must be of such scope and responsibility as to conclusively demonstrate that you have the ability to perform the duties of the position.

Our calculation of experience will be based upon a full-time, 40-hour work week. Part-time experience will be pro rated.

Example : Twelve months of experience at 20 hours / week will be pro rated to six months of experience. Also, hours worked in excess of 40 hours / week will not be extra credited.

Example : Twelve months of experience at 60 hours / week will be credited as one year of experience, not one and a half years.

MINIMUM QUALIFICATION REQUIREMENTS (Complete information and details)

A link to the Minimum Qualification Requirements (MQRs) has been provided in the online job announcement. Please review the MQRs in their entirety.

BASIC EDUCATION REQUIREMENT

Please indicate how you meet this requirement by selecting one of following choices. (Refer to the Minimum Qualification Requirements for more detailed information.)

In order to receive credit for your academic training, you MUST SUBMIT a legible copy of your OFFICIAL TRANSCRIPTS by attaching it to your online application, if you have not recently done so.

NOTE : If you are using relevant work experience in lieu of a Bachelor's degree to fulfill the Education Requirement, clearly describe this work experience in your application. In order to receive credit, this experience must be comparable in scope, level, and quality to knowledge and skills gained via completion of study leading to a Bachelor's degree as specified in the Minimum Qualification Requirements.

GENERAL EXPERIENCE REQUIREMENT

How many years of progressively responsible professional analytical experience as described in the Minimum Qualification Requirements do you possess?

GENERAL EXPERIENCE REQUIREMENT (Continued)

If you selected "No Experience" for Question #6 above, indicate "N / A" below.

If you possess the General Experience, provide the following information to address your relevant background.

Address each change in employer or position(s) with the same employer separately. The information for EACH employer should include :

D. Describe your experience, if any, in each of the following areas. Include your specific role, the steps you took, and relevant examples to illustrate the scope and extent of your responsibilities. Address each area separately and in the order given. If no experience in an area, state No :

5) Preparing clear and concise reports. What kinds of reports or subjects did you cover? Describe if these were verbal and / or written reports. What kinds of recommendations did you make? For whom did you prepare these reports (intended audience)?; and

E. How did your responsibilities and level of authority differ from those of your supervisor?

Be specific and complete in your responses. To receive credit, the employer(s) and each position held must be identified in the experience section of your application.

A resume submitted in lieu of answering each supplemental question completely will not be accepted. We do not make assumptions.

If your write up is unclear, you may be asked to provide a copy of your official Job / Position Description.

TAXATION BUSINESS ANALYST EXPERIENCE / SELECTIVE CERTIFICATION REQUIREMENT

Applicants must possess at least one (1) year of professional work experience demonstrating knowledge of business taxation processes as fully described in the job announcement.

Note : This work experience may be gained concurrently with, or separately from, the one year of experience described under the aforementioned General Experience Requirement.

Do you possess such Taxation Business Analyst Experience?

TAXATION BUSINESS ANALYST EXPERIENCE / SELECTIVE CERTIFICATION REQUIREMENT (Continued)

If you selected "NO" for Question #8 above, indicate "N / A" below.

If you possess the professional Taxation Business Analyst Experience, provide the following information to address your relevant background.

Address each change in employer or position(s) with the same employer separately. The information for EACH employer should include :

D. Describe your experience, if any, with this employer in each of the following areas. Be specific about your role, the steps you took, and give relevant examples which will show the scope and extent of your responsibilities. If no experience in an area, state No :

1) Demonstrated knowledge of tax applications and tax filing systems :

2) Demonstrated knowledge of the principles, practices, and methods pertinent to tax and system administration :

8) Ability to recognize the need for new or amended tax forms, rules, regulations, or policies; and

9) Any other information related to your role as business analyst while working with program and technical staff for the purpose of integrating business or organizational taxation processes with technology.

G. What degree of supervision did you receive in performing these duties? What kinds of decisions were you authorized and / or not authorized to make?; and

H. How did your duties and level of authority differ from those of your supervisor?

Be specific and complete in your responses. To receive credit, the employer(s) and each position held must be identified in the experience section of your application.

A resume submitted in lieu of answering each supplemental question completely will not be accepted. We do not make assumptions.

If your write up is unclear, you may be asked to provide a copy of your official Job / Position Description and organizational chart.

SUPERVISORY APTITUDE REQUIREMENT

Supervisory Experience is not required; however, Supervisory Aptitude is a requirement. It is the demonstration of aptitude or potential for the performance of supervisory duties.

Do you possess Supervisory Aptitude?

SUPERVISORY APTITUDE (Continued)

If you selected "NO" for Question #10 above, indicate "N / A" below.

If you possess the Supervisory Aptitude, provide the following information to address your relevant background.

E. Describe the professional duties you performed which demonstrated your supervisory aptitude or potential; and

F. How did your duties and level of authority differ from those of your supervisor?

Be specific and complete in your responses. Employers and each position held must be identified in your application. We do not make assumptions.

SUBSTITUTION ALLOWED

Do you have graduate-level education as stated in the Minimum Qualification Requirements to be substituted for the General experience?

If Yes and in order to receive credit, you MUST submit a copy of your OFFICIAL transcript(s) by attaching it to your online application, if you have not recently done so.

ADDITIONAL INFORMATION

Thank you for your application. If you have additional information related specifically to these positions that you would like us to consider, include the information below.

Required Question

Salary : $5,258 - $6,399