INFORMATION TECHNOLOGY (BAND D) - SYSTEMS ANALYST MANAGER - OAHU

Salary : See Position Description

Location : Island of Oahu

Job Type : Various

Job Number : 24-0296

Department : Various

Opening Date : 06 / 01 / 2024

Closing Date : Continuous

Recruitment Information

Recruitment Number 24-0296 - The current vacancy is in Downtown and is with the Department of Accounting & General Services (DAGS), Office of Enterprise Technology Services Division.

Salary : $9,142 to $14,625 per month (EM-05, Minimum to Maximum)

Note : Hiring rates will be based on availability of funds, the applicant's qualifications, and other relevant factors.

A continuous recruitment may be closed at any time. The notice of the last day to file applications will be posted on the State of Hawaii's Civil Service Job Opportunities Listing page of our website.

Duties Summary

The Information Technology (IT) Career Group includes positions that perform, supervise, and / or manage professional information technology (IT) work involving the analysis, design, development, implementation, modification, maintenance and / or development of standards for computer-based information systems and services, databases, networks, applications, and / or security requirements to meet the business needs of an organization. Positions are engaged in such work for a majority of work time and may specialize in one or more specialty areas or serve as a generalist in multiple capacities for an organization or program; or serve as a program manager at the department or central agency level; or as a division administrator / assistant administrator at the central agency level; or as the State's foremost technical expert.

The Systems Analyst Manager, manages employees engaged in the analysis of company activities and oversees subsequent design and implementation of systems involving data processing applications to perform these functions. Oversees the analysis of system solutions in support of the company's operations. Studies the proposals concerning the acquisition and use of computers and also makes recommendations on the action to be taken; assigns personnel to the various projects and directs their training in analysis and methods procedures; confers with company personnel to coordinate their activities with own activities; prepares reports for designated individuals concerning the activities and progress of section; and performs other related duties as assigned.

Minimum Qualification Requirements

To qualify, you must meet all of the following requirements :

LEGAL AUTHORIZATION TO WORK :

The State of Hawaii requires all persons seeking employment with the government of the State shall be citizens, nationals, or permanent resident aliens of the United States, or eligible under federal law for unrestricted employment in the United States.

Basic Education : A bachelor's degree from an accredited college or university.

Excess Information Technology Experience as described below or any other responsible administrative, professional or analytical work experience which provided knowledge, skills and abilities comparable to those acquired in four years of successful study while completing a college or university curriculum leading to a baccalaureate degree may be substituted on a year-for-year basis. To be acceptable, the experience must have been of such scope, level and quality as to assure the possession of comparable knowledge, skills and abilities.

Specialized Experience : Four (4) to six (6) years of progressively responsible work experience in computer systems analysis, design, programming or computer architecture involving highly technical and complex data processing development projects.

Applicants must possess one or a combination of the following :

A) Supervisor Aptitude : Supervisory aptitude is the demonstration of aptitude or potential for the performance of supervisory duties through successful completion of regular or special assignments which involve some supervisory responsibilities or aspects of supervision (e.g., by serving as a group or team leader); or in similar work in which opportunities for demonstrating supervisory capabilities exist; or by the completion of training courses in supervision accompanied by application of supervisory skills in work assignments; and / or by favorable appraisals by a supervisor indicating the possession of supervisory potential.

B) Supervisory Experience : Supervisory work experience which includes supervising other professional information technology personnel in : 1) planning, organizing, scheduling, and directing the work of others; 2) assigning and reviewing their work; 3) advising them on difficult work problems; 4) training and developing subordinates; and 5) evaluating their work performance.

Applicants must also possess one or a combination of the following :

A) Administrative Aptitude : Applicants must show possession of administrative aptitude. Administrative aptitude will be considered to have been met when there is strong affirmative evidence of the necessary administrative aptitudes and abilities. Such evidence may be in the form of success in regular or special assignment or projects which involve administrative problems (e.g., in planning, organizing, promoting and directing a program providing staff advice and assistance; interest in management demonstrated by the performance of work assignments in a manner which clearly indicates awareness of managerial problems and the ability to solve them; completion of educational or training courses in the areas of management accompanied by the application of principles, which were learned, to work assignments; management's observation and evaluation of the applicant's leadership and managerial capabilities; success in trial assignments to managerial and / or administrative tasks.

B) Managerial Aptitude : Managerial aptitude will be considered to have been demonstrated through successful performance of, or substantial participation in, organizing, scheduling, and coordinating a group of activities in order to attain program objectives within time, resource and budgetary limitations; interest in management demonstrated by the performance of work assignments in a manner which clearly indicates awareness of managerial courses in the area of management accompanied by the application of principles which were learned to work assignments; management's observation and evaluation of the applicant's leadership and managerial capabilities; success in trial assignments involving managerial and / or administrative tasks.

C) Managerial / Administrative Experience : Professional work experience which involves responsibility for identifying program goals and objectives and evaluating their attainment; identifying resource needs (staffing, materials, equipment); planning, organizing and coordinating program activities to attain program objectives within time, resource and budgetary limitations; and actively participating in program planning, policy determination and budget formulation and execution.

Job Related Competencies Required : The applicant's overall education and experience must demonstrate possession of the following competencies : Planning and Evaluating; Financial Management; Managing Human Resources; Leadership; External Awareness; Administration and Management.

The information provided above represents a summary of the complete Minimum Qualification Requirements . To view the Requirements in their entirety, please CLICK HERE .

7035 : 82724 : 010116 : 13 : CD

Other Information

The State of Hawai'i complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you require reasonable accommodations in completing an application, any pre-employment testing, or otherwise participating in the selection process, please call 808-587-0936 for assistance.

PUBLIC SERVICE LOAN FORGIVENESS (PSLF) PROGRAM

The PSLF Program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. To qualify, the individual must have made 120 qualifying payments while employed by a qualifying employer. For more information, please click :

ELECTRONIC NOTIFICATION TO APPLICANTS

The Department of Human Resources Development (HRD) will use electronic mail (email) to notify applicants of important information relating to the status and processing of their applications as part of our ongoing efforts to increase operational efficiency, promote the conservation of green resources, and minimize delays and costs.

Please ensure that the email address and contact information you provide is current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our emails or fail to check your email-box in a timely manner. In addition, please be aware that you may no longer receive notification about applications submitted if you choose to disable the Job Application Emails feature in your Account Settings.

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TESTING INFORMATION

The examination for this recruitment will be conducted on an unassembled basis where the examination score is based on an evaluation and rating of your education and experience. It is therefore important that your employment application provide a clear and detailed description of the duties and responsibilities of each position you held.

In-person interviews and / or further testing in Hawaii may be required at the discretion of the hiring agency. If in-person interviews and / or further testing is a requirement, applicants who meet the minimum qualification requirements and are referred to the vacancy must be available to participate in person and at their own expense in this required phase of the selection process.

Applicants are encouraged to submit their applications as soon as possible. In addition to employment availability and score, the referral of qualified applicants may be based upon other factors including date of receipt of application.

CLICK HERE for further information about Equal Employment Opportunity, the Merit Civil Service System, Citizenship and other requirements, Reasonable Accommodation, Veterans Preference, Examination Requirements, and the State Recruiting Office's Levels of Review.

YOUR JOB BENEFITS WITH THE STATE OF HAWAI'I

The State of Hawaii offers its employees who are members of the civil service a range of benefits. Some benefits are offered as a result of collective bargaining agreements and changes may occur.

A summary of these benefits, which is based on full-time employment, is listed below.

Note : Benefits for NON-CIVIL SERVICE appointments will be provided by the hiring department at the time of interview.

With Civil Service modernization, effective July 1, 2002, employees appointed to temporary positions may also gain membership in the civil service upon satisfactory completion of an initial probation period of at least six months. As a temporary member of the civil service, you will be eligible to apply for promotion and transfer opportunities to permanent as well as other temporary positions. You may also enjoy other rights and benefits afforded to members of the civil service, with the exception of return rights and placement rights associated with a reduction-in-force of a permanent member of the civil service.

Paid Holidays

You may be eligible for 13 paid holidays each year; 14 holidays during an election year.

Paid Vacation

You may earn vacation leave at a rate that other employers find tough to match - 21 days each full year from the FIRST year of employment. This compares to an average of 10 days offered by private companies. You may accumulate up to a total of 90 days (720 hours) of vacation.

Paid Sick Leave

You may earn sick leave at the same rate as vacation - 21 days per year from the FIRST year, and there is no limit on the amount you can accumulate. Expectant mothers may also use sick leave for pre-natal or post-natal check-ups or any illness related to pregnancy. Plus, unused accumulated sick leave may eventually be used to increase your retirement benefits in certain situations.

Other Leaves

Reasonable time off with pay may be provided for jury or witness duty, a death in the family, some military duty, and donation to the Blood Bank. Leave sharing donations may be granted to eligible employees who have serious personal illnesses or injuries or need to care for a seriously ill or injured family member. Various leaves without pay may also be granted with full re-employment rights.

Health Insurance

The State pays a part of the premiums for each employee's enrollment in a State sponsored Medical, Drug, Vision, and Dental Plan. For more information, visit the Employer Union Trust Fund website www.eutf.hawaii.gov for coverage and options.

Group Life Insurance

The State provides a free life insurance policy for employees.

Retirement Plan

The State contributes to a retirement plan for eligible employees. Generally, employees under the Hybrid Plan with 10 years of credited service and who have reached 65 years of age or have 30 years of credited service and have reached 60 years of age may retire and receive benefits. To find out more about the options you have, go to

Premium Conversion Plan

Participating employees may increase their take-home pay by having the State deduct the cost of health care premiums before payroll taxes are withheld.

Flexible Spending Accounts

Eligible employees can reduce their federal and state income taxes and social security taxes through a tax-savings benefit program called Island Flex. This program allows employees to set aside money from their paychecks to pay for out-of-pocket health care expenses and eligible dependent care expenses on a BEFORE-TAX basis.

Transportation Benefits

Participating employees may increase their take-home pay by having the State deduct qualified transportation expenses (i.e. eligible parking fees, monthly bus passes for TheBus, fare coupons for The Handi-Van, Vanpool Hawaii participation fee, etc.) through pre-tax payroll deductions.

Deferred Compensation

The State offers employees a voluntary pre-tax retirement savings plan designed to give employees a tax break today and an opportunity to build a retirement nest egg through voluntary payroll deductions. Several types of investment options are available.

Temporary Disability Insurance

Qualified employees may be eligible to receive benefits for a disability caused by a non-work related injury or illness under this program.

Social Security

As an employer, the State also contributes to an employee's social security account.

Promotions & Transfers

For employees with membership in the civil service, the State offers promotion and transfer opportunities throughout the State Executive Branch.

Training & Continuing Education

The State supports developmental activities related to an employee's work. In many departments there are numerous in-service training opportunities available. Sabbatical leaves with pay are available for qualified employees.

Travel Expenses

The State may pay for certain business related travel expenses including mileage reimbursement for use of a personal car during work, airfare, meals and lodging expenses for trips to neighbor islands or out of state.

Incentive & Service Awards

The State has a program that recognizes employees for their years of service and provides cash awards for their superior accomplishments and other contributions that improve State operations.

Union & Collective Bargaining

Employees have the right to join the union for collective bargaining with the State and employee representation. Some employee unions provide discounts, insurance and other opportunities. Employees may also decide not to join a union, however, employees are required to pay union service fees unless the employee's job is excluded from collective bargaining.

The above information is solely intended as a summary of the benefits available to State of Hawaii employees and is subject to change. Whether or not you are entitled to a particular benefit will depend on your specific appointment and employment status (included, excluded, exempt, non-exempt). Please refer to the appropriate collective bargaining agreement or executive order and all applicable laws, rules, policies, or plan documents for further details. Nothing herein shall be deemed as creating an employment contract, promise of employment, promise of continued employment, or obligation of any kind on the part of the State of Hawaii.

CLICK HERE for more information on the State of Hawaii's Benefits At-A-Glance.

The State of Hawaii is an Equal Opportunity Employer

Revised 01 / 13

RECRUITMENT SURVEY (MANDATORY) Completion of this survey is mandatory. You must select one option; multiple selections permitted. The information you provide will be used to improve our recruitment efforts. We appreciate your cooperation.

What led you to explore career opportunities with the State of Hawaii?

• State Recruiting Office
• Job Announcement Posting (Visit to the State Recruiting Office or Workforce Development Office)
• Job Fairs
• Consolidated Theatres
• TheBus
• Shopping Mall Advertisements
• Print Advertisements
• Word of Mouth (State of Hawaii Employee, Speaker at a Presentation, School Counselor, etc.)
• Army Partnership for Youth Success (PaYS)
• SkillBridge Program
• LinkedIn
• Facebook, Twitter, Instagram, etc.
• Governmentjobs.com
• Internships
• Other

APPLICANT'S ACKNOWLEDGEMENT - REQUIRED SUPPLEMENTAL QUESTIONS

Please read the following information carefully.

A. At a minimum, you must submit a cover letter, detailed resume, list of recent professional references, and respond to all of the required Supplemental Questions.

The Department of Human Resources Development and the hiring agency will use the information you provide to determine whether you meet the Minimum Qualification Requirements (MQRs). Failure to provide complete and detailed information may result in your application being delayed, rejected, or assigned a lower rating.

B. Your resume must include the following information for EACH work experience you wish to be considered :

1) Name of Employer.

2) Complete dates of employment (month / year to month / year.

3) Your official job title.

4) A detailed description of your job duties as they directly address each of the MQRs.

C. You must submit verification (e.g., copies of official transcripts or diploma) in order to receive credit for education. In general, proof of education downloaded from and / or submitted through the internet will not be accepted. Education obtained outside the United States must be comparable to education earned at a regionally accredited school in the United States. We also reserve the right to request further information about your academic program, evidence of comparability, or an original transcript.

D. To receive credit for substitute, temporary assignment, or volunteer experience, you must submit an official letter of verification from the employer. The letter should include your job title, complete employment dates, number of hours worked per week, a description of the duties performed, and a contact name and phone number.

E. You must meet all MQRs, as of the date of application.

F. Any information you submit may be verified.

G. It is your responsibility to provide complete and accurate information which will clearly substantiate whether you meet the MQRs.

H. Possession of the required number of years of experience will not in and of itself be accepted as proof of qualification for the position. Your overall experience must have been of such scope and level of responsibility so as to conclusively demonstrate that you have the ability to perform the duties of the position being sought.

I. Your supporting documents must be electronically attached to your application.

J. In submitting your application, you certify that the information you are providing to the Department of Human Resources Development and the hiring agency is complete, accurate, and true to the best of your knowledge. Any misstatement of fact provided during the application or selection process may result in corrective action, including termination from service.

APPLICANT'S ACKNOWLEDGEMENT (Continued)

Applicants must meet all the requirements for the position they are seeking as of the date of the application, unless otherwise specified.

In general, concurrent experiences and / or education will not be double credited unless otherwise specified.

Your possession of the required amount of experience will not in and of itself be accepted as proof of qualification for the position. The overall paid or unpaid experience must be of such scope and responsibility as to conclusively demonstrate that you have the ability to perform the duties of the position.

Our calculation of experience will be based upon a full-time, 40-hour work week. Part-time experience will be pro-rated.

Example : Twelve months of experience at 20 hours / week will be pro-rated to six months of experience. Also, hours worked in excess of 40 hours / week will not be extra credited.

Example : Twelve months of experience at 60 hours / week will be credited as one year of experience, not one and a half years.

APPLICANT'S ACKNOWLEDGMENT - MINIMUM QUALIFICATION REQUIREMENTS (Complete Information and Details)

A summary and link to the complete Minimum Qualification Requirements are provided in the job announcement.

EDUCATION REQUIREMENT

Please indicate how you meet this requirement by selecting one of following choices. (Refer to the Minimum Qualification Requirements for more detailed information.)

In order to receive credit for your academic training, you MUST SUBMIT a legible copy of your OFFICIAL TRANSCRIPTS by attaching it to your online application.

NOTE : If you are using relevant work experience in lieu of a Bachelor's degree to fulfill the Education Requirement, you must clearly describe this work experience in your application. In order to receive credit, this experience must be comparable in scope, level, and quality to knowledge and skills gained via completion of study leading to a Bachelor's degree.

ADDITIONAL TRAINING OR CERTIFICATIONS Additional education or training is NOT a requirement for these positions but may be awarded extra consideration in our review

Have you completed any other formal or higher level education or training at a community college, 4 year college, university or IT Industry Association which is related to systems analysis or IT?

If Yes, you please provide the name of the school, college / university or IT Industry Association, duration and the type of education, training or certification you received.

Note : In order to receive credit for your training or certifications, you MUST SUBMIT OFFICIAL DOCUMENTATION of your training or certification by attaching it to your online application.)

JOB RELATED COMPETENCIES

Do you possess the required Job Related Competencies?

A. Customer Focus

B. Initiative

C. Reading

D. Writing

E. Oral Communication

F. Decision Making

G. Problem Solving

H. Reasoning

I. Information Management

J. Interpersonal Skills

K. Technical Competence

L. Organizational Awareness

M. Supervisory Skills

N. Planning and Evaluating

O. Financial Management

P. Managing Human Resources

Q. Leadership

R. External Awareness

S. Administration and Management.

Note : By answering Yes, you acknowledge you understand and will ensure that your resume and attached documentation will clearly demonstrate your possession, knowledge and understanding of these job related competencies.

EXPERIENCE REQUIREMENT

Information below should be included in your resume or you may answer it here.

All employers and employment information listed below must also be included on your resume and / or separate documentation. The information will be verified if you are considered for this position. Treat each change in employer or position separately.

If the information below is not in your resume your application may be rejected.

The information for each IT position you would like us to consider should include :

A. The name of your employer.

B. Your official job title.

C. Your complete dates of employment (START & END, MONTH & YEAR).

D. The average number of hours worked per week.

E. A brief description of this employer, including the type of organization (government agency, private corporation, etc.), the section your position was located in, the number and type of staff you worked with, the activities or services provided, and the clientele served.

F. Describe your experience with this employer, if any, in each of the following areas. If none, so indicate. Be sure to include your specific role and authority, the steps you took and the frequency of your involvement. Give examples. Describe your work experience in computer systems analysis, design, programming or computer architecture involving highly technical and complex data processing development projects.

G. Describe your supervision and project management duties and responsibilities such as planning, directing, scheduling, and reviewing the work of others.

H. Describe your experience in tracking and reporting progress of projects to management.

I. Describe your experience in advising technical staff and administration on difficult and complex problem areas.

J. Describe your experience with frequent written and verbal communication with the staff, system's targeted users, and affected outside agencies.

K. What degree of supervision did you receive in performing these duties? What kinds of decisions were you authorized and / or not authorized to make?

L. What was the official job title of your supervisor? Describe in detail how your duties and level of authority differed from your supervisor.

M. Describe your experience, if any, which demonstrates your possession of Administrative Aptitude. Administrative aptitude will be considered to have been met when there is strong affirmative evidence of the necessary administrative aptitudes and abilities. Such evidence may be in the form of success in regular or special assignment or projects which involve administrative problems (e.g., in planning, organizing, promoting and directing a program providing staff advice and assistance; interest in management demonstrated by the performance of work assignments in a manner which clearly indicates awareness of managerial problems and the ability to solve them; completion of educational or training courses in the areas of management accompanied by the application of principles, which were learned, to work assignments; management's observation and evaluation of the applicant's leadership and managerial capabilities; success in trial assignments to managerial and / or administrative tasks.

N. Describe your experience, if any, which demonstrates your possession of Managerial Aptitude. Managerial aptitude will be considered to have been demonstrated through successful performance of, or substantial participation in, organizing, scheduling, and coordinating a group of activities in order to attain program objectives within time, resource and budgetary limitations; interest in management demonstrated by the performance of work assignments in a manner which clearly indicates awareness of managerial courses in the area of management accompanied by the application of principles which were learned to work assignments; management's observation and evaluation of the applicant's leadership and managerial capabilities; success in trial assignments involving managerial and / or administrative tasks.

O. Describe your experience, if any, in performing professional managerial / administrative duties and responsibilities. Professional Managerial / Administrative work involves responsibility for identifying program goals and objectives and evaluating their attainment; identifying resource needs (staffing, materials, equipment); planning, organizing and coordinating program activities to attain program objectives within time, resource and budgetary limitations; and actively participating in program planning, policy determination and budget formulation and execution.

MINIMUM SPECIALIZED, SUPERVISORY EXPERIENCE AND MANAGERIAL, ADMINISTRATIVE APTITUDE / EXPERIENCE

Specialized Experience requires a minimum of Four (4) to six (6) years of progressively responsible professional work experience in computer systems analysis, design, programming or computer architecture involving highly technical and complex data processing development projects.

Supervisory Experience over professional information technology personnel which includes : 1) planning, organizing, scheduling, and directing their work; 2) assigning and reviewing their work; 3) advising them on difficult work problems; 4) training and developing subordinates; and 5) evaluating their work performance.

Possession of administrative aptitude. Administrative aptitude will be considered to have been met when there is strong affirmative evidence of the necessary administrative aptitudes and abilities. Such evidence may be in the form of success in regular or special assignment or projects which involve administrative problems (e.g., in planning, organizing, promoting and directing a program providing staff advice and assistance; interest in management demonstrated by the performance of work assignments in a manner which clearly indicates awareness of managerial problems and the ability to solve them; completion of educational or training courses in the areas of management accompanied by the application of principles, which were learned, to work assignments; management's observation and evaluation of the applicant's leadership and managerial capabilities; success in trial assignments to managerial and / or administrative tasks.

Possession of Managerial Aptitude. Managerial aptitude will be considered to have been demonstrated through successful performance of, or substantial participation in, organizing, scheduling, and coordinating a group of activities in order to attain program objectives within time, resource and budgetary limitations; interest in management demonstrated by the performance of work assignments in a manner which clearly indicates awareness of managerial courses in the area of management accompanied by the application of principles which were learned to work assignments; management's observation and evaluation of the applicant's leadership and managerial capabilities; success in trial assignments involving managerial and / or administrative tasks.

Professional Managerial / Administrative work experience which involves responsibility for identifying program goals and objectives and evaluating their attainment; identifying resource needs (staffing, materials, equipment); planning, organizing and coordinating program activities to attain program objectives within time, resource and budgetary limitations; and actively participating in program planning, policy determination and budget formulation and execution.

To access the complete Minimum Qualification Requirement CLICK HERE .

Do you possess all the professional work experience requirements needed for this position, i.e., Specialized Experience, Administrative / Managerial Aptitude and / or Administrative / Managerial Experience and Supervisory Experience Requirements?

By answering Yes, you acknowledge you understand and will ensure that your resume and attached documentation will clearly and completely address each of the requirements. You must also respond to the questions which follow.

ADDITIONAL INFORMATION

Do you have any other information related to this position that you would like us to consider? If no, so state. If yes, provide the information in the space below or if you need additional space, submit a hard copy paper addendum to our office identified by the job title and recruitment number.

Required Question

Salary : $9,142 - $14,625