OFFICE COORDINATOR OPT. 2 (Keyboarding TY)

Position Overview

Would you like to work for a professional organization which provides steady hours and an exceptional benefits package? How about a workplace with career and personal growth opportunities? Then consider working for the Illinois Department of Revenue. We are hiring an Office Coordinator within the Field Compliance Divisions in the Audit Bureau located in Springfield, IL. This position is responsible for researching taxpayer data, inputting account and program area data, maintaining inventory and listings for routine and ad hoc reporting, processing payments, as well as timekeeping functions. If you have clerical or office experience, with organized attention to detail, then we want you! Don’t let this opportunity pass you by. Apply now before time runs out!

The benefits of working at Department of Revenue include a 37 ½ hour work week, a generous salary and benefits package (paid time off for vacation, sick, or personal leave, thirteen holidays) pension and other retirement benefits, tuition reimbursement, and insurance eligibility on day one (medical, dental, vision, and life).

Essential Functions

• Under direction, performs a variety of specialized and complex clerical and keyboarding duties of a confidential and general nature for the Sales & Miscellaneous Tax Manager.
• Gathers and compiles data from taxpayer records for audits, taxpayer requests, reports, or for other areas of IDOR, as requested by the manager or Audit personnel.
• Maintains a variety of general and confidential files.
• Coordinates inventory and reporting for a variety of program area tasks.
• Researches GenTax system, taxpayer account files and other resource material to obtain specific information needed by auditors.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to two years of secretarial/business college, -OR- completion of high school and two years of related office experience, -OR- two years of independent business experience.
• Requires the ability to keyboard accurately at 30 wpm.

Preferred Qualifications

• Two (2) years of experience as a receptionist with duties such as answering and directing phone calls, providing nontechnical information and assistance in person and by phone, and delivering incoming mail to appropriate staff.
• Four (4) years of experience using computer programs/software such as Microsoft Office Suite or similar platforms for word processing, spreadsheets, presentations, and email.
• Three (3) years of experience keyboarding a variety of difficult material including records, reports, correspondence and other documents including general proofreading of those documents.
• Two (2) years of experience with operating and performing routine maintenance on automated office equipment.

Conditions of Employment

• Requires the ability to successfully complete a tax compliance and fingerprint-based background check.
• Requires the ability to use and secure a state issued mobile device, e.g., cellular phone, laptop computer, tablet, etc.
• The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

Agency Statement

The Illinois Department of Revenue (IDOR) administers Illinois tax laws and collects taxes in a fair, consistent, and efficient manner to provide accurate, timely, and reliable funding and information to state and local constituents. By using best practices, IDOR strives to continuously innovate and increase accuracy, efficiency, and productivity in all areas of operations and tax administration, thereby earning respect, delivering value, and being a trusted source of information.

IDOR is a professional-minded governmental entity that values its employees and invests in their success through training and engagement. IDOR values diversity, both culturally and professionally, and believes it can foster a more productive work environment best suited for serving the citizens and taxpayers of Illinois.