What are the responsibilities and job description for the Compliance Bureau Chief position at State of Iowa - Executive Branch?
Job Description
The Iowa Department of Inspections, Appeals, and Licensing (DIAL) is seeking a highly motivated, skilled, solution-oriented, and enthusiastic professional to join our regulatory department and serve as the Bureau Chief over Compliance within the Professional Licensing Division at our central office near Valley Junction in Des Moines, Iowa.
Who We Are
DIAL’s mission is to Achieve Compliance through Education, Regulation, and Due Process for a Safe and Healthy Iowa. Our goal is to be an effective, efficient and approachable regulatory agency.
DIAL is a multifaceted regulatory agency charged with protecting the health, safety, and well-being of Iowans, and is comprised of eight core operational divisions: Administrative Hearings, Building & Construction, Health & Safety, Investigations, Labor/OSHA, Licensing, Workers’ Compensation, and Administration.
The Professional Licensing Division is responsible for issuing licenses, fielding complaints and overseeing the investigatory/disciplinary process.
This position will be located at 6200 Park Avenue in Des Moines.
What We’re Seeking
The successful candidate for this fast-paced position is a motivated, organized, and detail-focused individual. Applicants should have a proven track record of completing tasks on a strict deadline, experience working with diverse populations, work well in a team environment and have a desire to learn rules for various professions.
Desired Skills And Abilities Include
You will be an integral member of our Licensing Division, providing direct support to the agency’s operations by:
When you join DIAL, you help to make Iowa safer and healthier, while enjoying an outstanding benefits package! In addition to providing a positive work environment, we offer a great compensation package for all our full-time employees, including:
Excited to pursue the next step in your career? Apply today!
Background check required.
This is a non-merit position for the Department of Inspections, Appeals & Licensing.
Positions in this class are exempt from the screening and referral requirements of the Iowa Department of Administrative Services - Human Resources Enterprise.
Minimum Qualification Requirements
Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:
The Iowa Department of Inspections, Appeals, and Licensing (DIAL) is seeking a highly motivated, skilled, solution-oriented, and enthusiastic professional to join our regulatory department and serve as the Bureau Chief over Compliance within the Professional Licensing Division at our central office near Valley Junction in Des Moines, Iowa.
Who We Are
DIAL’s mission is to Achieve Compliance through Education, Regulation, and Due Process for a Safe and Healthy Iowa. Our goal is to be an effective, efficient and approachable regulatory agency.
DIAL is a multifaceted regulatory agency charged with protecting the health, safety, and well-being of Iowans, and is comprised of eight core operational divisions: Administrative Hearings, Building & Construction, Health & Safety, Investigations, Labor/OSHA, Licensing, Workers’ Compensation, and Administration.
The Professional Licensing Division is responsible for issuing licenses, fielding complaints and overseeing the investigatory/disciplinary process.
This position will be located at 6200 Park Avenue in Des Moines.
What We’re Seeking
The successful candidate for this fast-paced position is a motivated, organized, and detail-focused individual. Applicants should have a proven track record of completing tasks on a strict deadline, experience working with diverse populations, work well in a team environment and have a desire to learn rules for various professions.
Desired Skills And Abilities Include
- Administration - Plan, organize, control, and effectively direct the work of assigned staff.
- Deductive Reasoning – Apply general rules to specific problems to produce answers that make sense.
- Problem Sensitivity – Tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
- Monitoring – Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Negotiation – Bringing others together and trying to reconcile differences.
- Judgment and Decision Making – Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Service Orientation – Actively looking for ways to help people.
- Complex Problem Solving – Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
You will be an integral member of our Licensing Division, providing direct support to the agency’s operations by:
- Supervising complaints, investigations and inspections for 31 licensing boards in the division, which regulates approximately 250,000 professionals in the state of Iowa.
- Identifying, designing and implementing effective and efficient strategies for the continual improvement of all functions within the Bureau.
- Developing and managing a disciplinary matrix for Board consideration and use, and providing statistical information and identifying trends.
- Providing supervision, coaching and leadership for all Bureau staff, including two supervisors, for the purpose of producing a high performing team that carries out the Division and Bureau's mission and priorities.
- Collaborating with leadership, attorneys and other bureaus on board orders and licensee discipline at-large.
- Fostering a work environment that encourages collaboration, quality customer service, and streamlined, accountable and transparent procedures.
When you join DIAL, you help to make Iowa safer and healthier, while enjoying an outstanding benefits package! In addition to providing a positive work environment, we offer a great compensation package for all our full-time employees, including:
- Robust benefits, including excellent health, dental, life and vision insurance.
- Teleworking options after the first six months.
- Generous paid time off, including vacation, paid holidays, and sick leave accrual.
- Opportunities for professional development.
- Flexible Spending Accounts for medical and dependent care.
- Iowa Public Employee Retirement System (IPERS) Retirement Package.
- Optional 401A plan with employer contribution.
- Retirement Investors Club (Employer Sponsored Retirement Plan).
- Employee Assistance Program for support when you need it most.
- Access to an on-site employee fitness center
- Employee Discount Programs from a variety of vendors (vision, cellular, fitness, and more)
Excited to pursue the next step in your career? Apply today!
Background check required.
This is a non-merit position for the Department of Inspections, Appeals & Licensing.
Positions in this class are exempt from the screening and referral requirements of the Iowa Department of Administrative Services - Human Resources Enterprise.
Minimum Qualification Requirements
Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:
- Graduation from an accredited four-year college or university and experience equal to six years of full-time management-level work in finance, human resources, engineering, law, social work, regulation, data processing, or program research or evaluation.
- Ten years of full-time management-level work experience in finance, human resources, engineering, law, social work, regulation, data processing, or program research or evaluation.
- All of the following (a and b):
- Six years of full-time management-level work experience in finance, human resources, engineering, law, social work, regulation, data processing, or program research or evaluation; and
- A combination of a total of four years of education and full-time experience (as described in part a), where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience. Graduation from the Iowa Certified Public Manager Program is also equivalent to one year of full-time experience or education.
- All of the following (a, b, and c):
- Four years of full-time management-level work experience in finance, human resources, engineering, law, social work, regulation, data processing, or program research or evaluation; and
- A combination of a total of four years of education and full-time experience (as described in part a), where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience; and
- A combination of a total of two years of graduate-level education and full-time experience (as described in part a), where twenty-four semester hours of accredited graduate college or university course work in a public-service-related area (e.g., public or business administration, social work, law, education, engineering) equals one year of full-time experience. Graduation from the Iowa Certified Public Manager Program is also equivalent to one year of full-time experience or education.
- Current, continuous experience in the state executive branch that includes eighteen months of full-time work as a Public Service Manager 1 or comparable specific management-level position.
