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OTS Statewide Operations Senior Analyst 1 (Accounts Payable Team Lead)

State of Louisiana
State of Louisiana Salary
Baton Rouge, LA Other
POSTED ON 2/4/2025
AVAILABLE BEFORE 2/13/2025
The Division of Administration/Office of Technology Services has a vacancy.  This job title has an assigned pay grade of TS-315. This position is located in the Operations Section. Req. 205167

This vacancy will be filled by new hire or by promotion of a current permanent status classified employee.  
 
Louisiana is a "State as a Model Employer" for People with Disabilities.  

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. A criminal history check may be conducted on employees changing positions including promotions, demotions, details, reassignments and transfers.  Also, prospective employees may be subject to pre-employment drug testing.  New hires will be subject to employment eligibility verification via the federal government's E-verify system.
 
No Civil Service test score is required in order to be considered for this vacancy.
 
To apply for this vacancy, click on the “Apply” link above and complete an electronic application which can be used for this vacancy as well as future job opportunities.  Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the information section of the Current Job Opportunities page.  
 
Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application.   Applications may be rejected if incomplete.

 Applicants qualifying based on college training or receipt of a baccalaureate degree will be required to submit an official college transcript to verify credentials claimed prior to appointment. Please make every effort to attach a copy of your transcript to your application. The transcripts can be added as an attachment to your online application or faxed to (225) 219-1041. The selected candidate will be required to submit original documentation upon hire.
 
 For further information about this posting, please contact:

 Erica R. Gay
 HR Specialist
 Division of Administration/Office of Human Resources
 email: Erica.Gay@la.gov   

MINIMUM QUALIFICATIONS:
Seven years of experience in information technology or administrative services; OR

Six years of full-time work experience in any field plus five years of experience in information technology or administrative services; OR

An associate’s degree in information technology or accounting plus five years of experience in information technology or administrative services; OR

A bachelor’s degree plus five years of experience in information technology or administrative services; OR

A bachelor’s degree with twenty-four semester hours in an information technology, computer science, engineering, mathematics, or business analytics field plus four years of experience in information technology or administrative services; OR

A master’s degree plus four years of experience in information technology or administrative services.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

NOTE:
A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.

FUNCTION OF WORK:

To support statewide information technology operations by serving as a technical expert for an assigned operational function.

LEVEL OF WORK:

Expert.

SUPERVISION RECIEVED: 

Direct from an IT Statewide Manager. Other reporting relationships may be approved by SCS.

SUPERVISION EXERCISED:

May provide direct or functional supervision over lower-level OTS personnel. Other reporting relationships may be approved by SCS.

LOCATION OF WORK:

Division of Administration, Office of Technology Services

JOB DISTINCTIONS:

Differs from OTS Statewide Operations Analyst 3 by the presence of serving as a technical expert for an assigned statewide information technology operations function.

Differs from OTS Statewide Operations Senior Analyst 2 by the absence of program management responsibility for an assigned statewide information technology operations function.

The Office of Technology Services aims to be a responsible partner in delivering innovative, effective, and reliable solutions that support and enhance the IT functions within Executive Branch Departments. The Office of Technology Services will work to increase the return on the State's investment in technology by promoting smart decision-making, solving problems intelligently, increasing the rate of project success, and fostering a skilled and professional staff.

The incumbent in this position is responsible for performing complex Information Technology (IT) expert-level technical functions in the areas of IT planning, contract management, payment analysis, budget analysis, cost allocation, revenue analysis, and supply chain work. The functions include auditing of vendor billings and obtaining approvals, according to the Louisiana State Laws, Rules and Regulations and Guidelines for state agencies. Performs expert level technical duties and works independently with broad direction from the Division of Administration (DOA) and Office of Technology Services (OTS). Advises and provides consulting to various OTS management levels and other agency personnel, as necessary, in the following Information Technology areas: as a technical resource, quality assurance, planning, billing processes and procurement of IT needs. Works closely with the IT Manager relative to budget, purchasing, and contracts for the fulfillment of IT needs and requirements.

Job Duties

60% Serves as the Team Lead and Subject Matter Expert (SME) for all platforms and technologies used by the OTS Operations Unit primarily OTS Invoice Portal and LaGov systems. As the SME, this position will be responsible for managing internal and external security tasks. This includes engaging with external users from the vendor community and internal State staff; as well as, being responsible for assigning portal roles to State staff as approved by management. As team lead, this position will serves as the point of escalation to address technical issues and system concerns of the greatest complexity. Responsible for developing, refining processes and procedures related to ongoing system enhancements. Engages with the IT system developers and tier two technical support on a consistent basis. As the subject matter expert this incumbent will be responsible for User Acceptance Testing ensuring all releases into production are free of defects. As required, this position will meet with Executive Officers to present dashboards and metrics on the overall health of the platforms managed by OTS Operations Unit. As team lead, will handle onboarding, knowledge transfer, and training for internal and external portal users. This incumbent will serve as the point of contact in the absence of the IT Manager.

25% Provides oversight of associates responsible for processing technology payments to vendors in the OTS Invoicing Portal. Analyze the expenditure and revenue data prior to the fiscal month end close for the cost allocation. Requests journal entries to correct cost allocation discrepancies in the LaGov system as part of the technical reconciliation process. Conducts research into vendor inquiries and invoice disputes, using technical knowledge to reconcile discrepancies of the greatest complexity. Provides expert-level consultations on technical requirements for the most complex statewide information technology vendor invoices for the OTS Portal and provides technical operational assistance to support OTS Invoice Portal. Communicates with internal staff, state agencies, and vendors on complex billing and purchase order matters. Provides vendors with payment information and resolving complex billing issues, as well as addressing billing discrepancies while serving as a technical liaison between vendors and the Office of Financial Support Services (OFSS). Requires staying up-to-date with Louisiana Procurement Laws, IT Procurement Guidelines, and Office of Statewide Reporting and Control regulations.

10% Generates and maintains complex reports on fiscal year OTS expenditures, including forecasting for current and future spending. Analyzes monthly, quarterly, and semiannual OTS billings, budget transactions, and preparing detailed financial reports for the State CIO and Deputy CIO. The role ensures timely payments, tracks contracts and licenses to prevent service interruptions, and verifies the accuracy of purchase order encumbrances and payments. Analyzes OTS contract performance before approving payments, monitoring contract expiration dates, and recommending operational improvements.

5% Performs additional duties as assigned by the State CIO or their designee.

Salary : $5,105 - $9,190

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