What are the responsibilities and job description for the IT Statewide Engineer 1-3 (OTS-DCO) position at State of Louisiana?
This vacancy will be filled by new hire or by promotion of a current permanent status classified employee.
Louisiana is a "State as a Model Employer" for People with Disabilities.
The OTS Network Communication Services team will use this IT Statewide Engineer 3 position to support ongoing operation of the complex multi-agency networks under OTS's responsibility. This position is one of a team that supports all consolidated agency networks at 1200 users sites statewide, providing the infrastructure that facilitates all other IT services. This group has full architectural and operational responsibility for the OTS statewide network and engages vendors and other OTS sections as needed for the installation, troubleshooting, and ongoing support of all network equipment and services at these agency locations and at regional network hub sites. This position, working closely with NCS staff in Baton Rouge, is responsible for planning and implementing new network initiatives and for maintaining existing network infrastructure in the Southeast portion of the State. A network technician with adequate knowledge and skills is required to efficiently handle all trouble reports, new service requests, and projects for that area.
This vacancy participates in a career progression group and may be filled from this recruitment as a IT Statewide Engineer 1 (TS-314), IT Statewide Engineer 2 (TS-315) or IT Statewide Engineer 3 (TS-316) depending on the level of experience of the selected applicant. The maximum salary for the IT Statewide Engineer 3 is $117,998. Please refer to the "Job Specifications" tab located at the top of the LA Careers "Current Job Opportunities" page of the Civil Service website for specific information on salary ranges, minimum qualifications and job concepts for each level.
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. A criminal history check may be conducted on employees changing positions including promotions, demotions, details, reassignments and transfers. Also, prospective employees may be subject to pre-employment drug testing. New hires will be subject to employment eligibility verification via the federal government's E-verify system.
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the “Apply” link above and complete an electronic application which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the information section of the Current Job Opportunities page.
Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
Applicants qualifying based on college training or receipt of a baccalaureate degree will be required to submit an official college transcript to verify credentials claimed prior to appointment. Please make every effort to attach a copy of your transcript to your application. The transcripts can be added as an attachment to your online application or faxed to (225) 219-1041. The selected candidate will be required to submit original documentation upon hire.
For further information about this posting, please contact:
Erica R. Gay
HR Specialist
Division of Administration/Office of Human Resources
email: Erica.Gay@la.gov
MINIMUM QUALIFICATIONS:
Five years of experience in information technology or administrative services; OR
Six years of full-time work experience in any field plus three years of experience in information technology or administrative services; OR
An associate's degree in information technology plus three years of experience in information technology or administrative services; OR
A bachelor’s degree plus three years of experience in information technology or administrative services; OR
A bachelor’s degree with twenty-four semester hours in an information technology, computer science, engineering, mathematics, or business analytics field plus two years of experience in information technology or administrative services; OR
A master’s degree plus two years of experience in information technology or administrative services.
EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
NOTE:
A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.
FUNCTION OF WORK:
To serve as a technical lead for a statewide information technology infrastructure system.
LEVEL OF WORK:
Experienced.
SUPERVISION RECEIVED:
Direct from a higher-level IT Statewide professional with assigned supervisory responsibilities. Other reporting relationships may be approved by SCS.
SUPERVISION EXERCISED:
May provide direct or functional supervision over lower-level IT Statewide personnel. Other reporting relationships may be approved by SCS.
LOCATION OF WORK:
Division of Administration, Office of Technology Services.
JOB DISTINCTIONS:
Differs from IT Statewide Associate Engineer 4 by the presence of serving as a technical lead performing moderately complex tasks in support of a statewide information technology infrastructure system.
Differs from IT Statewide Engineer 2 by the absence of serving as a technical lead performing complex tasks in support of a statewide information technology infrastructure system.
EXAMPLES BELOW ARE A BRIEF SAMPLE OF COMMON DUTIES ASSOCIATED WITH THIS JOB TITLE. NOT ALL POSSIBLE TASKS ARE INCLUDED.Serves as a technical lead for a statewide information technology infrastructure system by performing moderately complex tasks such as database tuning and management, forecasting capacity, planning expansions, designing layer 2 components for site/backbone/data centers, leading site conversion projects, etc.
Perform advanced system/equipment maintenance upgrades such as new major versions and data migrations.
Provides Tier 3 help desk support; may also provide Tier 2 help desk support when needed and/or oversee the work of lower-level IT personnel engaged in infrastructure support activities.
Perform advanced troubleshooting, such as resolving interoperability issues between systems. May also resolve intermediate issues when needed.
Provides moderately complex system configurations.
Records and generates usage reports for customer invoicing.
Salary : $4,770 - $8,589
