WILDLIFE AND FISHERIES COMPLIANCE ANALYST A-C

The Louisiana Department of Wildlife and Fisheries is responsible for managing and protecting the state’s renewable natural resources, including all wildlife and aquatic life.

LDWF supports a strong work ethic in its employees and incorporates the use of good science, accurate information and technology.  The Office of Management and Finance exists to be a trusted resource that provides value through exceptional customer service.

This position is located in the Licensing Section within the Office of Management and Finance, which serves as the WLF Service Administrator for more than one million customers who register and title boats and motors, recreationally fish & hunt, commercially fish and use state lands for non-consumptive purposes, both in state and out of state.  The incumbent of this position will issue hunting and fishing licenses, commercial licenses, register and title boats and motors, and collect related fees.

• Strong communication, organizational, time management and customer service skills are essential
• Keen attention to detail as well as the ability to take initiative and follow-through in a timely manner
• Ability to work independently as well as collaboratively in a team environment
• Possesses strong critical thinking skills and independent decision-making abilities. 

This position may be filled as either:

• Job Appointment (a period that will not exceed four years) may be converted to Probational Appointment should funding become available.
• Probational Appointment

This posting may be used to fill one or more vacancies.

Current permanent status classified state employees may be required to accept a Probational appointment if selected.

This position is located in Baton Rouge, LA.

A criminal background check will be required of all selected applicants.  

 EXAMPLES OF ESSENTIAL DUTIES:

Essential and other important responsibilities and duties may include, but are not limited to, the following:

• Examines and analyzes data submitted by and/or on behalf of each applicant for licensure for accuracy, authenticity and completeness of factual information to document determination of eligibility and qualification for boat registrations, inspections, decals permit and licensure as well as lifetime licenses, child support and unpaid fines.
• Serves as a first-line departmental customer service representative and provides information to the public in response to requests for information regarding license requirements and boats registration and titling.

• Researches records, makes requests and responds to requests for information to/from entities that include professional organizations, federal, state and local law enforcement agencies, other federal, state and local officials, general public and other licensing and/or certification entities relative to licenses, statues, rules and regulations and other public information.

The WLF Compliance Analyst position participates in a Career Progression Group (CPG) and is advertised to be filled as a WLF Compliance Analyst A, B, or C.  The level at which the vacancy is filled will be determined by the qualifications of the candidate selected.  Please click on the below links to learn more about this position.

WLF Compliance Analyst A

WLF Compliance Analyst B

WLF Compliance Analyst C

Selected Core Competencies:

Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas. 

Focusing on Customers: The ability to serve the needs of those who support and/or rely on the services provided. 

Learning Actively: The ability to acquire necessary knowledge and skills to improve performance and achieve organizational goals. 

Making Accurate Judgments: The ability to form an opinion objectively and decisively based on relevant information and in accordance with established standards. 

Using Data: The ability to use relevant and valid data to inform a recommendation for action. 

Selected Preferred Competencies:

Adapting to Change: The ability to adjust plans, expectations, and behaviors in response to change. 

Demonstrating Accountability: The ability to accept ownership for your actions, behaviors, performance, and decisions.

Demonstrating Initiative: The ability to assess information and take action independently to help the organization achieve its goals. 

Displaying Professionalism: The ability to recognize how your actions impact the perceptions of both you and your organization. 

Following Policies and Procedures: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.

HOW TO APPLY:

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application.  Applications may be rejected if incomplete. *

Contact Information:

Department of Wildlife & Fisheries

Human Resources

P.O. Box 98000

Baton Rouge, LA  70898

Gertrude L. Triplett

gtriplett@wlf.la.gov

The Department of Wildlife and Fisheries is a State As a Model Employer (SAME) agency that supports the recruitment, hiring and retention of individuals with disabilities. For more information on employment resources for individuals with disabilities, see the Louisiana Employment Resources Guide at http://www.laworks.net/Downloads/LRS/EmploymentResourceGuide_2018.pdf (Download PDF reader)

Wildlife & Fisheries is an Equal Opportunity Employer

FUNCTION OF WORK:

To train to perform determinations and fee assessments in compliance with Federal and State laws and regulations related to the issuance of licenses, permits, tags, titles, and registrations for wildlife and fisheries activities.

LEVEL OF WORK:

Entry.

SUPERVISION RECEIVED:

Close from higher-level personnel.

SUPERVISION EXERCISED:

None.

LOCATION OF WORK:

Department of Wildlife & Fisheries.

JOB DISTINCTIONS:

Differs from Wildlife and Fisheries Compliance Analyst B by the absence of independence in performing duties for the assigned area.

EXAMPLES BELOW ARE A BRIEF SAMPLE OF COMMON DUTIES ASSOCIATED WITH THIS JOB TITLE. NOT ALL POSSIBLE TASKS ARE INCLUDED.

Under close supervision, examines and analyzes data submitted by and/or on behalf of each applicant for licensure for accuracy, authenticity and completeness of factual information to document determination of eligibility and qualification for boat registrations, inspections, decals permits and licensure.

Learns to interpret and apply federal and state laws, regulations, policies and procedures to the issuance of commercial and recreational fishing licensing, hunting licenses, permits, tags, boat and motor titles, and boat registration.

Interviews applicants to determine the type of license required, reviews documents for compliance, and determines eligibility of applicants with support from higher-level analysts.

Reviews title and/or registration requirements;   issues licenses, titles and/or registrations in accordance with established requirements.

Provides established information to the general public through written correspondence, telephone communication and walk-in customer service. Refers complex requests to more experienced personnel.

May assist in providing instruction and assistance to license vendors regarding the resolution of system problems, license sales, reconciliation of ACH remittances and the issuance of tags.

Under close supervision, processes license revocation/suspension court orders from multiple judicial systems.

Learns how to determine overpayments and process refunds.

Determines and issues proper registration decals.   Fills request for collector duck stamps.   Sells oyster tags and advises of tagging requirements.

Acts as witness in lieu of notary public for duplication of registration certificates/decals and licenses.

Salary : $2,922 - $5,734