Management Analyst II

Management Analyst II

Augusta , Maine , United States | Professional / Technical | Full-time

Apply by : March 14, 2025

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Maine Revenue Services

Operations Division

Management Analyst II

Opening Date : February 28, 2025

Closing Date : March 14, 2025

Job Class Code : 0393

Grade : 24

Salary : $51,688.00 – $72,467.20 / Annually

Position Number : 0016302671

Job Description

This position oversees and supervises Maine Revenue Services (MRS), Operations Processing Center (OPC), Deposit and Statistical Reporting (DSR) Unit staff members. The Unit is responsible for the overall processing, depositing, and accounting for revenues remitted to MRS, while ensuring State revenues are protected, accurately processed, and properly reported. Responsibilities include establishing work objectives and priorities; coordinating, planning and assigning work; instructing and monitoring work output and quality; d eveloping, implementing, and ensuring compliance with internal control procedures that ensure accountability, separation of duties, physical security, and reconciliation of accounts . This position is required to oversee and manage MRS statistical reporting and to analyze, interpret, and summarize data in the preparation of analytical, operational and financial reports. Work is performed under limited supervision.

REPRESENTATIVE TASKS

This position is expected to make independent decisions concerning the processes to be followed, determining the priority and order in which to complete tasks, the appropriateness of the information to be processed and the actions to be taken utilizing MRS systems. The person in this position is required to interpret the laws, rules, and policies of MRS in the conduct of their job.

Ensure timely and accurate depositing and accounting of all payments received by MRS. Direct the efforts of assigned staff in maintaining processing priorities and request additional help as appropriate. Ensure all assigned staff members are cross trained in all facets of the unit as appropriate and continue to increase abilities in other areas. Track various data for use in analyzing facets of the unit’s work. Be able to extract useful information from the data and present it in clear and understandable presentations, both visual and written.

Develops and recommends implementation of new systems, procedures, or organizational changes to improve unit / program efficiency and effectiveness for the MRS, OPC’s DSR Unit, and is responsible for cash and check controls related to receipts. Helps to establish and enforce internal control procedures that assure accountability, segregation of duties, physical security, and reconciliation of accounts.

Manage MRS statistical reporting related to electronic and paper return and payment processing. Monitor daily deposits and revenue transactions and maintain records and databases as appropriate. Collect, analyze, interpret, and summarize data in the preparation of analytical, operational and financial reports. Update statistical spreadsheets and reports annually for archiving. Prepare the Commissioner’s Report weekly as pertains to OPC activity.

Complete daily deposit operations functions including : 1) Primary : Daily Statistics Summary Report, 1080B reconciliation, statistical entry and reporting, reconcile and approve temporary staffing invoices, and completion of data entry batches (non-revenue payments; 2) Secondary : credit card file processing and corrections, electronically processing manual checks, completion of cash receipt templates, research and complete bank adjustments, completing monthly reporting of corrections completed, final reviews and approvals of daily TRIPS ICL bank deposits as well as resolving rejected items within Deposit Monitor.

Responsible for working with OPC support staff in researching and correcting problem batches that have failed automated processing through TRIPS; will work with the MRS TRIPS Tech Team to ensure that resolution is achieved. Conducts reviews of unit organization, operations, information flow, integrated production methods, and inventory control to identify work problems, program deficiencies, and resource waste.

Makes employment decisions based on the principles of equal employment opportunities and affirmative action in accordance with State and Federal AA / EEO requirements.

MINIMUM QUALIFICATIONS

Eight (8) years of education, training, and / or experience analyzing, evaluating, and / or developing improvements to organizational and / or managerial systems, programs, and practices.

In order for us to properly determine if you meet the minimum qualifications for any posting, you must be sure your resume includes the month and year for any relevant experience listed. Your resume should include the duties and responsibilities associated with each position. Any experience that was not full-time employment should be identified as such.

All job candidates applying for Maine Revenue Services’ positions will be subject to a tax clearance check. To be selected for a position, all returns must be filed, and tax liabilities must be paid in full. The results of the tax clearance check will be documented as part of the selection process.

For all candidates not currently employed at Maine Revenue Services : State law requires that applicants seeking initial employment with Maine Revenue Services undergo a fingerprint based state and federal criminal history record check.

Benefits of working for the State of Maine :

No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including :

Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays , 12 days of sick leave , and 3 weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.

Health Insurance Coverage – The State of Maine pays 85%-95% of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.

Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($387.92 annual value).

Retirement Plan – The State contributes the equivalent of 13.29% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).

State employees are eligible for an extensive and highly competitive benefits package () , covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness () .

Note : Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.

If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

Thinking about applying?

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.

Salary : $11,197 - $12,514