Office Associate II

Office Associate II

Augusta , Maine , United States | Administrative & Office Support | Full-time

Apply by : March 24, 2025

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Department of Labor - Paid Family Medical leave Program Job Class Code : 6542

Grade : 13 / Administrative Services

Salary : $17.30-$24.91 / Hour

Location : AugustaOpening Date : March 7, 2025Closing Date : March 24, 2025

Are you looking to be a part of a team of dedicated professionals committed to building one of the most impactful programs in recent state history?

The State of Maine is now recruiting staff for the Maine Paid Family and Medical Leave (PFML) Program. The Office Associate will be a key team member in one of the largest and most impactful new programs in the State with the objective of delivering a service that Mainers can easily use in their time of need.

The Office Associate will be a key member in handling various projects connected to the day-to-day execution of the PFML Benefits Program. This opportunity will be a fast-paced role and play a part in executing priorities and securing resources connected to the needs of the PFML program.

We offer a flexible schedule that includes a partial teleworking option.

Primary responsibilities include :

Assisting the finance and appeals division with handling and prioritizing multiple tasks and projects with, at times, tight deadlines and without requiring much supervision.

Key information into and upload documents to the Maine Paid Leave system.

Professionally handle phone calls and emails related to the appeals process.

Arrange interpretive services.

Manage administrative records.

Perform daily accounting activities (BIE, paper check processing)

Build relationships and collaborate with stakeholders, partners, and cross-functional teams across MDOL and with other partners within state government on matters related to PFML program.

Perform any other duties as assigned by the Director and / or PFML Leadership Team.

Minimum qualifications :

Training, education, or experience in office and administrative support work that demonstrates 1) competency in applying a solid knowledge of modern office practices to perform complex, varied office support tasks, and 2) the ability to use independent decision-making on the appropriate processes to follow, information to process, and actions to take in accordance with standard procedures. All positions in this classification assume the qualifications of : Office Assistant I, Office Assistant II, and Office Associate I.

Contact information :

Questions about this position should be directed to Tim Applegate at 207-530-7425 ortimothy.applegate@maine.gov

Application Instructions :

Interested applicants need to apply online by selecting the "Apply for this opening" button along with uploading a cover letter, current resume, and copies of any transcripts or certifications you wish to have considered while evaluating your application. In order for us to properly determine if you meet the minimum qualifications for any posting, you must be sure your resume includes month and year for any experience listed along with the duties and responsibilities associated with each particular time period. Any experience that was not full-time employment should be identified as such.

If you require a paper application, please download and print one here or contact our office at 207-623-6700. Paper applications for this posting should be submitted along with cover letter and resume before the closing date to Security & Employment Service Center, 45 Commerce Drive, Augusta, ME 04330 or faxed to 207-287-2018. Be sure title of the job you are applying for is included. Applications cannot be accepted after the posting closing date.

Benefits of working for the State of Maine :

No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including :

Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3 weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.

Health Insurance Coverage – The State of Maine pays 85%-95%of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary. Use this chart to find thepremium costs for you and your family, including the percentage of dependent coverage paid by the State.

Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($387.92 annual value).

Retirement Plan– The State contributes the equivalent of 13.29% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS) for MSEA, or 18.09% for Confidential employees.

State employees are eligible for anextensive and highly competitive benefits package () , covering many aspects of wellness. Learn about additional wellness benefits for State employees from theOffice of Employee Health and Wellness () .

Note : Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.

If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

Thinking about applying?

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.

Salary : $11,197 - $12,514