What are the responsibilities and job description for the LOTTERY REPRESENTATIVE III position at State of Maryland - MLGCA Administration and Operations?
Introduction
The Maryland Lottery and Gaming Control Agency (MLGCA) serves as one of the largest revenue sources for the State of Maryland, supporting important state programs and services including education, public health and safety, human resources and the environment. In addition to generating revenue from the sale of lottery products, the MLGCA is also responsible for the oversight of the state’s casino gaming program, providing direction and guidance to its casino partners on financial, security, regulatory and licensing procedures for the facilities. The Agency also regulates Sports Wagering, Daily Fantasy Sports and Electronic Bingo, as well as Instant Ticket Lottery Machines, which are located at almost 90 Veteran’s posts. Gaming in Maryland is a dynamic and growing business that operates around the clock, 365 days of the year.�
GRADE
ASTD16
LOCATION OF POSITION
Maryland Lottery and Gaming Control Agency 1800 Washington Boulevard Baltimore, MD 21230
Main Purpose of Job
The main purpose of this position is to maximize sales and revenue for all Lottery products by acting as a liaison between the Maryland Lottery and senior management of corporate chain accounts. This position requires the holder to capable of operating with an intermediate level of autonomy; maintains an assigned portfolio of business partner (corporate chain) accounts; creates and conducts periodic business reviews as necessary; executes point of sale agreements between the Lottery and corporate chain accounts; acts as a point of contact between upper management for corporate chain accounts and the Lottery; makes recommendations to the Director of Corporate Sales regarding potential new corporate retailers. This position is also responsible for the maintenance of said accounts, including monitoring sales and performance trends; facilitating changes and creating and/or supporting sales strategies and initiatives for the chain and the Lottery. This position will work with internal field support staff members to ensure that chain accounts are properly supported. This position relates to the mission of the agency by ensuring that the retailer network is maintained at an optimum level and that integrity is maintained at all times.�
POSITION DUTIES
- Visit assigned corporate chain accounts, both headquarters and store locations.� - Oversee process of corporate equipment installation and issues.� - Work with the project management departments of chain store accounts, equipment vendors and suppliers to coordinate new equipment installations; work closely with equipment vendor to resolve ongoing equipment problems and specific communication issues with existing corporate chain accounts.� - Responsible for processing and making recommendations on all corporate chain account change of ownership (COO) and change of location (COL) applications submitted.� - Review sales activity and games reports on a regular basis to ensure consistent coverage of the corporate chain accounts and completion of duties. Utilize Gem (Intelligence, Office and Retailer) and GMS for accurate and timely reporting.� - Work with Director of Corporate Sales to analyze sales and review corporate chain accounts for upgrades and expansions to increase lottery sales. - Conduct business reviews with corporate accounts as necessary� - Work with District Managers, as needed, to resolve issues and ensure compliance and maximize sales at each chain location.� - Participate in monthly meetings with Sales Division to review initiatives. - Submit report of all sales activities, store visits, meetings, etc. on a weekly basis.
MINIMUM QUALIFICATIONS
Education:�� Graduation from an accredited high school or possession of a high school equivalency certificate. Experience: Four years of experience selling or marketing a consumer product from a wholesaler or manufacturer to retail outlets for resale to consumers. Notes: 1. Candidates may substitute the possession of a Bachelor’s degree in Marketing or Business Administration with a concentration in Marketing�for two years of the required experience. 2. Candidates may substitute additional experience on a year-for-year basis for the required education.
DESIRED OR PREFERRED QUALIFICATIONS
- Previous account management experience - Strong customer service/relations skills - Ability to create and present business reviews - Self-sufficient with Microsoft Office standard PC software programs.
LICENSES, REGISTRATIONS AND CERTIFICATIONS
Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.
SELECTION PROCESS
Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.
EXAMINATION PROCESS
The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.
BENEFITS
STATE OF MARYLAND BENEFITS �
FURTHER INSTRUCTIONS
Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.�� Resumes will not be accepted in lieu of completing an application. All information concerning your qualifications must be submitted by the closing date.� We will not consider information submitted after this date.� Applicants will be rated based on their description of job duties and responsibilities. Applicants should be thorough in completing this requirement.�� The online application process is strongly advised.�� If the online process is not available to you, you may complete and submit a paper application or direct any questions to:� Maryland Lottery and Gaming Control Agency 1800 Washington Blvd., Ste. 330� Baltimore, MD 21230�� marcus.staten2@maryland.gov TTY Users: call via Maryland Relay� As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity. People with disabilities and bilingual candidates are encouraged to apply.� We Thank our Veterans for their service to our country.
Salary : $60,987 - $98,313
