What are the responsibilities and job description for the ADMINISTRATIVE SPECIALIST II position at State of Maryland - MLGCA Video Lottery Terminal?
Introduction
The Maryland Lottery and Gaming Control Agency (MLGCA) serves as one of the largest revenue sources for the State of Maryland, supporting important state programs and services including education, public health and safety, human resources and the environment. In addition to generating revenue from the sale of lottery products, the MLGCA is also responsible for the oversight of the state’s casino gaming program, providing direction and guidance to its casino partners on financial, security, regulatory and licensing procedures for the facilities. The Agency also regulates Sports Wagering, Daily Fantasy Sports and Electronic Bingo, as well as Instant Ticket Lottery Machines, which are located at almost 90 Veteran’s posts. Gaming in Maryland is a dynamic and growing business that operates around the clock, 365 days of the year.�
GRADE
11
LOCATION OF POSITION
Montgomery Park Business Center 1800 Washington Boulevard, Ste. 330� Baltimore, Maryland 21230
Main Purpose of Job
To process orders generated by Instant Game System in order to re-supply Agent’s Instant Game inventories.
POSITION DUTIES
-�Pack Scratch ticket orders sorted by the Sci Trak system for individual retailers’ orders generated from Tel Sell or monthly new game allocations to ship to retailer locations. - Pull and Pack manual orders. - Transfer stock from “Flow Racks” onto the system’s conveyor belt based on the games needed for current orders, as displayed on the Sci Trak system screen. - Load boxes of tickets on to “Flow Racks” to be pulled by the team loading the conveyor belt. - Unload skids of Scratch Tickets shipped from manufacturers to the warehouse utilizing forklift and pallet jacks.�� - Process refused and returned orders brought in by District Managers from retailer network via the GMS terminal. - Respond to incoming calls from District Managers and retailers to resolve shipment problems. - Organize warehouse inventory and rotate stock to accommodate new game shipments. On a monthly basis, inventory shipping materials for the primary Scratch Ticket supplier, currently Pollard. - Review manifest of orders processed by UPS or other parcel shipping company to account for all orders packed and shipped.
MINIMUM QUALIFICATIONS
Education: Graduation from an accredited high school or possession of a high school equivalency certificate. Experience: One year of experience performing administrative staff, clerical, clerical technical, or secretarial work. Notes: 1. Candidates may substitute 30 credit hours from an accredited college or university for the required experience. 2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer involving staff work requiring regular use of independent judgment and analysis in applying and interpreting rules and regulations in accordance with agency laws and policies on a year-for-year basis for the required experience.
DESIRED OR PREFERRED QUALIFICATIONS
Preferred Qualifications: - Intermediate or better skills with Microsoft Word and Excel. - Customer service experience. - Warehouse experience. - Forklift operator certification. - Experience with Sci Trak Order Processing and GBI Sorter.
LICENSES, REGISTRATIONS AND CERTIFICATIONS
Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties may be required to possess a motor vehicle operator's license valid in the State of Maryland.
SPECIAL REQUIREMENTS
Candidates may be responsible for providing their own transportation�as needed to access meetings, remote locations, and job destinations as assigned.
SELECTION PROCESS
Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.
EXAMINATION PROCESS
The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.
BENEFITS
STATE OF MARYLAND BENEFITS �
FURTHER INSTRUCTIONS
Please make sure that you provide sufficient information on your application to show that you meet the qualifications of this recruitment.�� Resumes will not be accepted in lieu of completing an application. All information concerning your qualifications must be submitted by the closing date.�� We will not consider information submitted after this date. Applicants will be rated based on their description of job duties and responsibilities. Applicants should be thorough in completing this requirement.�� The online application process is strongly advised.�� If the online process is not available to you, you may complete and submit a paper application or direct any questions to:� Maryland Lottery and Gaming Agency 1800 Washington Blvd., Ste. 330� Baltimore, MD 21230�� marcus.staten2@maryland.gov� TTY Users: call via Maryland Relay As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity. People with disabilities and bilingual candidates are encouraged to apply.� We Thank our Veterans for their service to our country.
Salary : $44,704 - $71,108
