What are the responsibilities and job description for the ADMINISTRATIVE SPECIALIST III Guaranteed Access Grant Program Specialist position at State of Maryland?
Introduction
The Maryland Higher Education Commission (MHEC), is seeking experience and energetic individuals to fill the positions of Admin Spec III in their Office of Student Financial Assistance (OSFA).
GRADE
12
LOCATION OF POSITION
217 E. Redwood Street, 21st Fl, Baltimore, MD 21202
POSITION DUTIES
Responsibilities
The Administrative Specialist is a member of the Office of Student Financial Assistance (OSFA) at the Maryland Higher Education Commission, and is primarily responsible for carrying out the day-to-day responsibilities of State financial aid programs. The selected candidate will be responsible for the following activities:
Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
Experience: Two years of experience performing administrative staff, clerical, clerical technical, or secretarial work.
Notes
The successful candidate will have experience working in higher education, preferable related to financial aid administration, in a fast-paced operational environment, and is results driven.
Applicants should possess leadership capabilities, financial aid experience with a strong background in verification, excellent customer service skills, experience managing projects with deadlines, and working collaboratively as part of a team.
Higher education experience in Finance, Accounting, Business Administration, or similar field.
Financial aid experience with a strong background in verification.
Customer service skills, experience managing projects with deadlines, and working collaboratively as part of a team.
LICENSES, REGISTRATIONS AND CERTIFICATIONS
Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.
SELECTION PROCESS
Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.
EXAMINATION PROCESS
The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.
Benefits
STATE OF MARYLAND BENEFITS
FURTHER INSTRUCTIONS
Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be submitted to: Department of Budget and Management, Recruitment and Examination Division, 301 W. Preston St., Baltimore, MD 21201. Paper application materials must be received in our office by the closing date for the recruitment. No postmarks will be accepted.
For questions regarding this recruitment, please contact the DBM Recruitment and Examination Division at Application.Help@maryland.gov or 410-767-4850, MD TTY Relay Service 1-800-735-2258.
We thank our Veterans for their service to our country.
People with disabilities and bilingual candidates are encouraged to apply.
As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.
The Maryland Higher Education Commission (MHEC), is seeking experience and energetic individuals to fill the positions of Admin Spec III in their Office of Student Financial Assistance (OSFA).
GRADE
12
LOCATION OF POSITION
217 E. Redwood Street, 21st Fl, Baltimore, MD 21202
POSITION DUTIES
Responsibilities
The Administrative Specialist is a member of the Office of Student Financial Assistance (OSFA) at the Maryland Higher Education Commission, and is primarily responsible for carrying out the day-to-day responsibilities of State financial aid programs. The selected candidate will be responsible for the following activities:
- This position serves as a lead to the administration of designated financial assistance programs on a daily basis. State financial assistance programs are created by legislation, and assigned to the Maryland Higher Education Commission/Office of Student Financial Assistance for regulation.
- Analyzes and processes a variety of documents related to determining program eligibility for grants and scholarships. This may include such documents as applications, enrollment certification, high school transcripts, and other supporting documentation. Performs verification on selected files according to established rules and regulations outlined under Title IV financial aid. Analysis and processing must be in compliance with State law and Commission policies.
- Administers certain state assistance programs to include determining annual allocations for post-secondary institutions and complete internal and external annual reconciliation processes.
- Responsible for fielding calls and responding to e-mails from students, parents, and post-secondary institutions as they relate to more than 25 state-funded student financial assistance programs.
- Reviews appeal requests, and makes determinations regarding the outcome and provides timely responses to students regarding appeal decisions.
- Maintains on-line student records by updating inquiry and applicant files, inputting and verifying awards, and making changes based on the students’ eligibility.
- Responsible for performing award calculations and processes award letters ensuring the financial assistance award is posted to the correct institution.
- Respond to a high-volume and fast-paced operational setting that requires attention to detail and excellent customer service skills.
Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
Experience: Two years of experience performing administrative staff, clerical, clerical technical, or secretarial work.
Notes
- Candidates may substitute 30 college credit hours from an accredited college or university for each year of the required experience.
- Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer involving staff work requiring regular use of independent judgment and analysis in applying and interpreting rules and regulations in accordance with agency laws and policies on a year-for-year basis for the required experience.
The successful candidate will have experience working in higher education, preferable related to financial aid administration, in a fast-paced operational environment, and is results driven.
Applicants should possess leadership capabilities, financial aid experience with a strong background in verification, excellent customer service skills, experience managing projects with deadlines, and working collaboratively as part of a team.
Higher education experience in Finance, Accounting, Business Administration, or similar field.
Financial aid experience with a strong background in verification.
Customer service skills, experience managing projects with deadlines, and working collaboratively as part of a team.
LICENSES, REGISTRATIONS AND CERTIFICATIONS
Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.
SELECTION PROCESS
Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.
EXAMINATION PROCESS
The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.
Benefits
STATE OF MARYLAND BENEFITS
FURTHER INSTRUCTIONS
Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be submitted to: Department of Budget and Management, Recruitment and Examination Division, 301 W. Preston St., Baltimore, MD 21201. Paper application materials must be received in our office by the closing date for the recruitment. No postmarks will be accepted.
For questions regarding this recruitment, please contact the DBM Recruitment and Examination Division at Application.Help@maryland.gov or 410-767-4850, MD TTY Relay Service 1-800-735-2258.
We thank our Veterans for their service to our country.
People with disabilities and bilingual candidates are encouraged to apply.
As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.
