Introduction
This position is responsible for receiving payments from customers who visit the CCU Glen Burnie Satellite Office.
This is a Special Appointment position, and serves at the pleasure of the Appointing Authority.
GRADE
10
LOCATION OF POSITION
6601 Richie Highway,
Glen Burnie, MD 21062
Main Purpose of Job
This position is responsible for receiving payments from customers who visit the CCU Glen Burnie Satellite Office.
POSITION DUTIES
Responsible for receiving and applying payments from walk-in customers who visit the CCU Glen Burnie office using the automated Revenue Collection System (RCS) and automated collection system (RPCS).
Responsible for providing hand-written receipts to customers when necessary.
Responsible for balancing the cash drawer, preparing daily deposits and the deposit bag for verification by the Office Supervisor. These duties shall be performed in accordance with the established office policies and procedures.
Responsible for maintaining accurate timesheets (in Workday) and updating the timesheets on a daily basis. Responsible for adhering to all leave and call-in procedures. Maintains a regular and reliable rate of attendance. Performs all duties as assigned including, special projects.
Responsible for receiving and applying payments received by mail using the automated Revenue Collection System (RCS) and automated collection system (RPCS), when applicable.
MINIMUM QUALIFICATIONS
Each candidate must have:
Education: Graduation from an accredited high school or possession of a high school equivalency certification.
Experience: Two years of experience reviewing, verifying, recording, adjusting and balancing financial transactions.
Notes:
1. Experience calculating and recording financial, statistical or other numerical data may be substituted on a year-for-year basis for the high school education.
2. Six credit hours in accounting from an accredited college or university may be substituted for one year of the required experience.
3. A minimum of five courses or six months of accounting-related training in a vocational training program in subjects such as journalizing transactions, analyzing transactions into debits and credits, posting to a general ledger, payroll, bank reconciliations, accounts payable, and accounts receivable may be substituted for one year of the required experience.
4. Candidates may substitute U.S. Armed Forces military service experience in Financial Clerical/Finance Technicians classifications or specialty codes in the financial field of work at a rate of one year of military experience for the required experience.
Notes:
1. Candidates may substitute experience as defined above for the required education at the rate of one year of experience for 30 credit hours, for up to 60 credit hours of required education.
2. Candidates may substitute U.S. Armed Forces military service experience as a non- commissioned officer involving staff work requiring regular use of independent judgment and analysis in applying and interpreting rules and regulations in accordance with agency laws and policies on a year-for-year basis for the required education.
DESIRED OR PREFERRED QUALIFICATIONS
One year of experience in customer service.
One year of cash handling experience.
SELECTION PROCESS
Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.
EXAMINATION PROCESS
The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.
BENEFITS
STATE OF MARYLAND BENEFITS
FURTHER INSTRUCTIONS
Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be submitted to: Department of Budget and Management, Recruitment and Examination Division, 301 W. Preston St., Baltimore, MD 21201. Paper application materials must be received in our office by the closing date for the recruitment. No postmarks will be accepted.
For questions regarding this recruitment, please contact the DBM Recruitment and Examination Division at Application.Help@maryland.gov or 410-767-4850, MD TTY Relay Service 1-800-735-2258.
We thank our Veterans for their service to our country.
People with disabilities and bilingual candidates are encouraged to apply.
As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.
