Introduction
When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than one million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults.
We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind.
GRADE
ASTD15
LOCATION OF POSITION
Baltimore City Department of Social Services
Child Welfare Unit
3007 E. Biddle Street
Baltimore, MD 21213
Main Purpose of Job
This position is responsible for ensuring accurate and timely case transfer documentation is completed and submitted to Innovations staff. Research in CJAMS as needed to locate siblings as it relates to transfer case. Maintain important and confidential information within the division. Ensure LJ Liaison & Program Managers are kept abreast of all issues/concerns within the division. This position involves the ability to be able to make sound judgment and carry out shift priorities quickly; while remaining focused on the fast pace work environment.
POSITION DUTIES
- Communicate directives from the Unit Managers & Supervisors to staff within Adult, Family and Children Services referencing Transfer Cases; send out transfer; manage tasks assigned by the supervisor; review, verify cases to be assigned in CJAMS. Interpret information by utilizing knowledge of agency policies and procedures to determine appropriate procedures have been followed and assigned cases appropriately.
- Review and ensures case compliance in order for the records to be forwarded to closed records on Preston Street on youth aging out of BCDSS; keep accurate case transfers logs/spreadsheets & court reports updated, caseloads numbers must be monitored and Unit Managers as well as Program Manager's must be kept abreast of all assignments incoming and outgoing.
MINIMUM QUALIFICATIONS
Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.
Experience: Seven years of experience, three years of experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations and an additional four years of professional or technical experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations.
Notes:
1. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university and three years of experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations for the required experience.
2. Candidates may substitute graduate level education at an accredited college or university in a human services related field at the rate of 30 credit hours per year for up to six years of the required experience.
3. Candidates may substitute U.S. Armed Forces military experience as a commissioned officer in Administrative Officer classifications or Administrative Officer specialty codes in the General, Administrative, Clerical and Office Services field of work on a year-for-year basis for the required experience.
DESIRED OR PREFERRED QUALIFICATIONS
Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.
One year experience using Microsoft Office and Google Workspace.
One year experience collecting and analyzing data.
One year experience with case management and handling caseloads.
One year experience interpreting agency policies and procedures.
SELECTION PROCESS
Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.
EXAMINATION PROCESS
The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position. You may be asked to complete a supplemental questionnaire. The supplemental questionnaire may be used as part of the rating process. Therefore, it is important that you provide complete and accurate information on your application.
For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service is required prior to hire.
BENEFITS
As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost. CLICK ON THIS LINK FOR MORE DETAILS:
STATE OF MARYLAND BENEFITS
- Personal Leave- new State employees are awarded six (6) personnel days annually (prorated based on start date).
- Annual Leave – ten (10) days of accumulated annual leave per year.
- Sick Leave – fifteen (15) days of accumulated sick leave per year.
- Parental Leave – up to sixty (60) days of paid parental leave upon the birth or adoption of a child.
- Holidays – State employees also celebrate at least twelve (12) holiday per year.
- Pension – State employees earn credits towards a retirement pension.
- Positions may be eligible for telework.
FURTHER INSTRUCTIONS
The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application and supplement questionnaire to: Attention: Cynthia McMillian, Department of Human Services, Examination Services Unit, 25 S. Charles Street, Room 1116-F, Baltimore, MD 21201.
Or email cynthia.mcmillian@maryland.gov.; voice 410-767-7199.
All mailed documents must include the applicant's name and the job number and must be received by 5 p.m. on the closing date. Resumes will NOT be accepted in lieu of completing the application.
If additional information is required, the preferred method is to upload. If unable to upload, please email requested information only to cynthia.mcmillian@maryland.gov. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.
TTY Users: call via Maryland Relay.
If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or Application.Help@maryland.gov.
As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.
