Demo

OFFICE SERVICES CLERK

State of Maryland
Ellicott, MD Full Time
POSTED ON 4/25/2025
AVAILABLE BEFORE 6/24/2025

Introduction

This is a position Specific Recruitment for the State Department of Assessments and Taxation, Real Property Division, Howard County Assessments Office. The resulting eligible list will be used for this position only. Interested persons will need to reapply for future recruitments in this classification.

If you have interviewed in the last six months for this position. Please do not re-apply.

GRADE

ASTD8

LOCATION OF POSITION

State Department Of Assessments and Taxation
Howard County Assessment Office
3451 Court House Drive
Ellicott City, Maryland 21043

Main Purpose of Job

To perform various clerical functions in an assessment office which include, but are not limited to, reviewing, verifying and interpreting information for determining and resolving problems

POSITION DUTIES

To perform various clerical functions in an assessment office which include, but are not limited to, reviewing, verifying, and interpreting information for determining and resolving problems.

Interacts with the general public both in person and by phone to respond to issues related to the assessment process, property values, general office procedures, personal property and homeowner's tax credit.

Inputs a variety of data to the mainframe to update and maintain real property files. Determines if input data is correct in accordance with policies and procedures before entering it.

Creates new accounts, determines if legal descriptions are correct and adjusts parent accounts to reflect new legal descriptions for split transfers, combination of accounts and plats by following established office procedures.

Types and sends a variety of forms, letters and reports in accordance with established office procedures.

Reviews, verifies, interprets and receives deeds and legal documents for changes of ownership and property description.

Determines from the deeds whether the correct property is being transferred by matching the legal description on the mainframe with legal description in the deed. Determines from the deed if the transfer is a whole transfer or a split account.

Files various materials to organized and retain assessment documents in accordance with established office procedures.

Performs other duties as may be required.

This job is mission essential and mission critical.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: One year of experience performing clerical duties.

Notes:

1. Candidates may substitute 30 credit hours of education at an accredited college or university for one year of the required experience.

2. Six months clerical training with three courses in subjects such as keyboarding, clerical math, word processing, spreadsheets, database, graphics presentation, proofreading, or office etiquette may be substituted for six months of the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administrative classifications or in Administrative, Clerical, or Office Services specialty codes in the Clerical Support field of work on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.
1. Experience using Microsoft Office and entering data into a database system.
2. Experience using a multi-line phone system.
3. Experience working with the public via telephone and in person.
4. Experience performing mathematical computations including calculating percentages.
5. Must be conversational fluent in Vietnamese, Chinese (Mandarin and Cantonese) and/ or Korean.

LIMITATIONS ON SELECTION

Must be willing to work in Howard County.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

BENEFITS

STATE OF MARYLAND BENEFITS


Health Benefits: Medical, Prescription, Dental, Vision Coverage, & Life Insurance


Retirement: Pension and Supplemental Retirement Plans

Leave:
1. Personal - 6 days per year (prorated based on start date)
2. Annual - 10 days per year (increases every 5 years)
3. Sick - 15 days per year
4. Parental Leave - up to 60 days per birth or adoption

Local Mass Transit Benefits

FURTHER INSTRUCTIONS

The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application and supplemental questionnaire to: Department of Assessments and Taxation, Human Resources Examination Services Unit, 700 East. Pratt Street. Suite 2300, Baltimore, Maryland 21202.

Or email shernikia.dennis1@maryland.gov: Voice 410-767-1141.

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or Application.Help@maryland.gov.

Do not submit unsolicited documentation.

TTY Users: call via Maryland Relay Services 1-800-735-2258.

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity. People with disabilities and bilingual applicants are encouraged to apply.

We thank our Veterans for their service to our country and encourage them to apply.

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