What are the responsibilities and job description for the Business Systems Support Team Lead- Job ID 83253 position at State Of Minnesota Department of Public Safety?
Job Description
Job Description
Job Summary
This position will serve as the lead worker to the staff in the Business Systems Support Unit and will coordinate business systems activities and processes with other program areas and external customers. They have broad responsibility for setting systems unit work priorities, distributing work, tracking, monitoring, and analyzing system problems and performing other related tasks as needed. The lead will direct the writing and implementation of work procedures to meet operational needs and provide technical expertise for the agency on legislative changes and fiscal notes. This position will lead technical projects that affect the agency as well as train and back up the functional experts (MNDRIVE SMEs) in the unit. This position will provide training for new MNDRIVE SMEs in the agency on procedures for SQRs, testing, and security and provide written and oral presentation of issues and propose solutions to management as required. This position will work closely with the product and systems support teams to support DVS's internal functions that are essential for meeting customer needs. This position will evaluate policies and procedures and make changes as needed.
The incumbent will provide structure, organizational management, business representation, and service to the division on critical communication and service delivery systems and work collaboratively and closely with the other Division Program Directors. Additionally, this position will promote collaboration and teamwork across all internal teams including other division, MN.IT@DPS, and MN.IT Central. This position promotes good stewardship of state resources, balances operational efficiency and standardization with flexibility and customer service.
Qualifications
Minimum Qualifications
- Four
- 4) years of experience providing work direction and technical expertise within business system support, project management, change management, and / or business process design, including reporting and providing strategic recommendations to executive leadership
- Experience mentoring, coaching and training team members
- Ability to work cooperatively with individuals from diverse backgrounds and underserved communities
Applicants that meet the above qualifications will be further evaluated on the following :
Preferred Qualifications
Physical Requirements
Requires occasionally moving and transporting such articles as file folders and small tools. May need to maintain a stationary position for long periods of time while carrying out job duties.
Additional Requirements
This position requires successful completion of the following :
It is policy of the Department of Public Safety that all employees submit to a background investigation prior to employment, includes the following components :
Application Details
How to Apply
Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http : / / www.mn.gov / careers.
Contact
If you have questions about this position, contact Megan Lund at megan.lund@state.mn.us .
To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Megan Lund at megan.lund@state.mn.us.
About Public Safety Dept
The Minnesota Department of Public Safety (DPS) is a diverse, complex agency dedicated to serving communities across the state. DPS has 10 public facing and four support divisions with about 2,200 dedicated employees operating programs statewide that all have one goal : Building a safer Minnesota.
Working together to improve the state we love.
What do Minnesota's State employees have in common?
Benefits
As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.
Your benefits may include :
Fertility care, including IVF
Support to help you reach your career goals :
Employee Assistance Program (EAP) for work / life support :
Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union / collective bargaining agreement, location, and length of service with the State of Minnesota.
Company Description
When you bring your career to the State of Minnesota, the work you do affects the quality of life of millions of Minnesotans. From those who shape policy, to those who keep us safe, preserve our environment, or take care of our most vulnerable populations, we take our responsibilities to the public seriously. We need diverse and talented individuals – like you – to serve our great state and build a better Minnesota.
Company Description
When you bring your career to the State of Minnesota, the work you do affects the quality of life of millions of Minnesotans. From those who shape policy, to those who keep us safe, preserve our environment, or take care of our most vulnerable populations, we take our responsibilities to the public seriously. We need diverse and talented individuals – like you – to serve our great state and build a better Minnesota.
