Outreach and Engagement Specialist / Human Services Program Representative 2

Job Details

Working Title: Outreach and Engagement Specialist
Job Class: Human Services Program Representative 2
Agency: Human Services Dept

• Job ID: 83284
• Location: St. Paul
• Telework Eligible: Yes
• Full/Part Time: Full-Time
• Regular/Temporary: Unlimited
• Who May Apply: Open to all qualified job seekers
• Date Posted: 01/15/2025
• Closing Date: 02/04/2025
• Hiring Agency/Seniority Unit: Human Services Dept / MAPE DHS Central Office
• Division/Unit: DHS-Central Office / ADSA MFP TC & Transform Team
• Work Shift/Work Hours: Day Shift
• Days of Work: Monday - Friday
• Travel Required: Yes, up to 50%
• Salary Range: $31.92 - $47.05 / hourly; $66,648 - $98,240 / annually
• Classified Status: Classified
• Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
• FLSA Status: Nonexempt
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

This position has a flexible work arrangement that may allow for Telework or a mixture of working in our office and Telework

The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Job Summary

The Outreach and Engagement Specialist is designed to support outreach, engagement, and communications for the Transitions, Tribal & Transformation (TT&T) Division of the Aging and Disability Services Administration (ADSA) in DHS.

TT&T exists to improve systems, share information and resources, and co-create flexible services that meet people’s needs. We work with Tribal Nations and our partners to help older adults, people with disabilities, and others who need support to leave institutions and live in their communities.

TT&T is funded through the federal Money Follows the Person Demonstration grant. The grant is currently funded through 2031-2032, with the possibility of continued funding or to become a permanent program.

In collaboration with staff across the Division, the position will develop strategies to engage partners who have diverse lived experience; obtain and utilize regular feedback; and develop and disseminate multimodal communications to ensure the programs remain relevant and reflective of current needs in the community. Through these efforts, the position will help ensure eligible Minnesotans have equitable access to programs and services administered by TT&T and all other transition programs.

Some responsibilities include, but are not limited to:

• Develop and implement a strategic plan to guide outreach, engagement, and training about services administered by TT&T and other transition services that support people to live in their communities.
• Develop and implement a communications plan to raise awareness about and promote TT&T programs and ensure key community partners across the state receive programmatic information and updates.
• Develop data collection and reporting strategies to ensure statewide outreach, engagement, training, and communication initiatives promote equitable access to and increase enrollment in services administered by TT&T as well as other transition services that help people live in their communities.

Qualifications

Minimum Qualifications

Three (3) years professional experience with community-based organizations that support:

• people with disabilities of any age
• older adults
• people with mental health diagnoses, or
• members of Tribal Nations

Experience must include:

• Community outreach and engagement activities
• Strategic communications and multimodal content development
• Quantitative and qualitative data collection and reporting processes
• Knowledge of state and federal laws and regulations related to major public assistance programs for people with disabilities, older adults, people with mental health diagnoses, or Tribal members

Bachelor’s Degree in Social Work, Psychology, Public Health, Communications, or other related fields may substitute for one (1) year of work experience
Master’s Degree in Social Work, Psychology, Public Health, Communications, or other related fields may substitute for two (2) years of work experience

Preferred Qualifications

• Experience leading community organizing strategies
• Proven history with developing and implementing engaging, dynamic communications and marketing campaigns that effectively reach culturally and geographically diverse communities
• Variety of experience working effectively with others from different backgrounds and/or cultures
• Understanding of Tribal Nations in Minnesota, tribal members, and government-to-government relations
• Ability to interact with sensitivity and respect for the cultural and other differences that will be encountered with co-workers, counties, Tribes, community agencies and advocates
• Comprehension of or experience administering Medical Assistance programs, specifically Home and Community Based Services

Additional Requirements

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

REFERENCE/BACKGROUND CHECKS - The Department of Human Services will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.

Application Details

How to Apply

Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.

Contact

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to JaKeya Spencer at JaKeya.Spencer@state.mn.us.

If you are an individual with a disability and need an ADA accommodation for an interview, you may contact the Department of Human Services’ ADA Coordinator at 651-431-4945 or DHS_ADA@state.mn.us for assistance.

About Human Services Dept

WE MAKE A DIFFERENCE! The Minnesota Department of Human Services impacts the lives of 1.7 million people every year, helping them meet their basic needs so they can achieve their highest potential.

Working together to improve the state we love.

What do Minnesota's State employees have in common?

• A sense of purpose in their work
• Connection with their coworkers and communities
• Opportunities for personal and professional growth

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include:

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
  • Fertility care, including IVF
  • Diabetes care
  • Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care
• Resources that provide support and promote physical, emotional, social, and financial well-being

Support to help you reach your career goals:

• Training, classes, and professional development
• Tuition reimbursement <Remove this bullet if this position is not eligible for tuition reimbursement>
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) for work/life support:

• A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

EQUAL OPPORTUNITY EMPLOYERS

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

APPLICANTS WITH DISABILITIES

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.